Leaf Home Water Solutions Reviews

CJ was the sales guy that came out. His knowledge was substantial, and he told us only what we needed, not the extras. He was patient, kind and professional. CJ has followed up a few times since install to ensure we are satisfied 100%. We have already noticed a difference in hair and skin dryness, and the taste of the water is better. On top of that, our neighborhood community had issues with "smelly water" and our home did not because of this system. Chris was our installer. He installed everything very neatly, and professionally. He walked us through the entire system. How the bypass works, who to call with issues, and explained what we may experience for the first few days after install. Everything was stress free and we'd recommend this system and these two specifically to anyone.

We were in search of a water system for our home. I saw an add for a low salt solution water treatment system. I called and they came out the next day. Mark the man who came out was great. He was knowledgeable and new his stuff. We bought the softner and the tank that takes the chemicals out of our water. The man that came to install the system the following day was great. My basement was as clean as it had been before he came. He explained everything about the system. Our water is so soft and clean. I would really recommend this company and this system.

Gentleman who installed was polite, meticulous and took the time to explain everything.

Our service tech Paul from Gourmet was professional, knowledgeable & on point with the installation of our system. He explained every detail & gave us “white glove” service with the installation & care that he showed & presented for installation. Mike the sales rep was also very nice, knowledgeable & offered us discounts based on what was available & applicable! I look forward to my whole house filtration system making a difference in my showering & drinking water!

Juan came into my house and spent 50 minutes "testing" my water. He kept using scare tactics about manganese and iron in my water, and after his initial tests (and mis-tests), found nothing besides hard water, which is what I called for in the first place. He never talked about the filter or products they sell. He asked what it would take to sell me a filter (without knowing what I needed) and when I said I wanted to discuss it with my wife once I found out what I needed, he asked if I could call her right then. He then never followed up with anything. Complete waste of time.

Great company. My dry skin condition has cleared up with their system. Very updated from our old culligan system

Very knowledgeable Service Tech Wyatt S, did our install the same day we purchased our Water Solutions System. Made sure we understood how it operates and how to check or contact Leaf Home Water Solutions. Very efficient and friendly.

We had a good experience with the sales guys Doug and Josh and the same day, our installer Wyatt Sell did a great job. He went above and beyond. Thanks!

Installer, Artistic Inspired Renovations, was excellent and went above and beyond! Jeffrey saved the experience.

Sales rep was informative, personable and efficient. Installer was experienced, knowledgable, personable and efficient. Installation was done quickly and training in the system was understandable. Ownership guide materials are complete and easily understood. Support by the Leaf Home team is a plus.

Kenny was very fast helpful and knowledgeable as well Roger the no stress sales person was very nice to both very professional and now my well system is on a water system that'll work wonders for all my household pipes and fixtures as well as our health

Amazing service. Started with the sells rep and continued with the installer. Excellent communication and customer service Dan did a great job installing and explaining everything

Just had our water softener installed this morning. Spencer was right on time did the install in less than 3 hours. Explained the system operation, cleaned up and then took out the old softener tank for me. Would highly recommend.

Dan was great helping us install our new system! THanks so much!! Mike and SHerri Hennis

They straight forward with us

3/6/2025 A technician was sent to my house for my first year maintenance to my water filtering system. I have an additional smaller tank and filters under my kitchen sink with a line running to my refrigerator for ice and water. The technician came and changed filters. Prior to leaving he seemed to be hesitant after working on the system under the kitchen sink. He said he was listening for water to fill the small tank and was having difficulty hearing it, then, said he did. Apparently, he didn't. The tank never filled. I have called the company several times since then without their protocol 48 hour response. The customer services representatives were all very nice and professional. However, no one EVER called me back! I just got under the sink myself and found a second shut off valve on my water line that was never turned back on. The technician had turned on the shut off valve in plain sight on the water collection tank, but failed to turn on the other shut off valve. I have done my own investigation and discovered that this company does not have enough service technicians, undertrains and over works the ones they have. This poor technician had to drive from Durham which is 2 hours away. The company also requires the workmen to use their own vehicles. Poor business practice. I am NOT impressed! After paying $83421.96, I expect better and prompter service. I was charged $198.00 fee, and was told over the phone by an employee that I was "lucky" because they used to charge over $300, and prior to that, "over $700" for the service. That fee was not mentioned prior to the purchase.

Patrick was awesome. Went to Lowe’s to buy parts and came back around 8pm and was finished by 9pm. Made sure we got water tonight. Thank you Patrick for a job well done.

Victor Brown was very efficient in his work and courteous in explaining everything to me . Super clean up and everything works to as explained.

We live in Southport, St James to be exact and after 30 years of nasty water we decided to take the plunge and install a LeafHome Water system. We have a wonderful salesperson CJ who guided us through the process step by step and has become a friend. Our installer Patrick came all the way from Raleigh and was able to find a spot in the garage for the tank instead of the bedroom closet. Very thankful for him! Water never tasted better and showering is a new experience. I would not hesitate to recommend Leaf Home to anyone

Tony from the Cleveland office just installed our filtration system and RO system. He did great. Very polite. Explained things and we were using the RO as soon as he left. Thank you Tony and Leaf!!