Leaf Home Water Solutions Reviews

Patrick was the sales rep who gave me a very thorough explanation of what is in my water and how to resolve the problems and meet my goals for a healthier whole home water system. Kenny and Ekaba came right on time a day after buying the system. They text me they were on the way and were very professional, fast, and went the extra mile. Very happy with my experience and can’t wait for the peace of mind of having healthy water. All representatives were wonderful!

One star review only because Zero stars is not possible. I canceled my contract with them within NC 3 day contract cancellation requirements in February 2025 (provided to me by Leaf Home Water Solutions sales person) and have not received a refund in a timely manner. I have contacted them multiple times, have recently made a BBB complaint, and am seeking other redress. Since February when the contract was canceled, they have not provided a refund as required by law, and it is now mid-May. It is my opinion that nobody should do business with Leaf Home Water Solutions. It is my opinion that their business practices do not conform to NC law, that they are unresponsive, dishonest, and they are illegally retaining nearly $9,000 of my money after multiple contacts and attempts to collect. All communication has been initiated by me, and I have never received a response by e-mail or even a returned call after multiple complaints, although they promised each time that I would receive a return call by the end of the day. They have never followed through on promises to contact me.

I saw article in the community advertisement and called Leaf Filter Water Solutions in South Florida. My well water was coming out the faucets was yellow due to my well. I’ve had several local well water repair personnel to sell me Charcoal softener systems and until I had Mr David Jurado, salesperson from Leaf Home to explain and show me the samples that he took from my water from the faucets and all the high contents of Nitrate, copper, iron Ferric and etc. David was very professional and experienced and knowledgeable. The technician came the next day to complete installment of the system. I would recommend this company to everyone, wether your on city water or well water. Thank you David for your expertise and concern for my water purification out put.

Very proficient in his installation. Nice person

Cam installed our Leaf water system and was very professional, knowledgeable, and kind.

What a great company, with great people, and a great product! Representative Ross Cathie was extremely knowledgeable and an absolute delight to deal with. Installer Jacob Booth was on time, very efficient, and also very friendly. The system has been great, and after 2 weeks (for the first time in over a year) there is no bad odor in our water. We couldn't be more satisfied with our entire experience, and we highly recommend this company to anyone! You won't regret it!

Tech BJ was a great representative for Leaf Home Water Solutions. He arrived when scheduled, was very personable, worked hard with the install, and answered all of my questions. I’m very excited about this experience so far. Thank you.

The new LWSTO 1.0 system was installed today by BJ of Lion Express Service. He was very friendly and informative. He completed the job in about 2 hours. He never stopped working, and he cleaned up the area very nicely. BJ did an outstanding job.

Randy Marasco arrived on time for our scheduled appointment. Randy spent more than 2 hours explaining the Leaf Home Water Solutions system and testing our water. Randy went into great detail showing us what all is in our current water, displayed how the Leaf system works and the results of the water after being filtered through a mini version of the system. There was so much more that we were educated on that I cannot put in this review. I had a water filter system in a previous home and got nowhere near the information that Randy educated us on and the previous system was not even close to the quality of the Leaf system.

Installed and explained operation of our system expertly. Answered our questions that we could understand easily. Could tell the difference in the taste of our water immediately. We are very satisfied with our Leaf Water Solutions system!!!

Everyone that I had contact with in this company was extremely nice and very competent. Kenny, the installer was right on time and everything went well. He and his helper, Kenni, were very polite and completely efficient. They explained the system to me and how it works.

Have really noticed a difference in our water taste and hardness of our water. Randy Marasco did an outstanding job in explaining everything and answering our questions. I highly recommend them and if you can request Randy, you won’t be disappointed.

Did a great install and brought everything needed with them. Took the time time to install the equipment where I wanted it.

Randy is a great sales rep, Also knows how to test and to do some minor repair.

The salesperson was EXTREMELY knowledgeable regarding water quality and very friendly. I was only looking for a price, but wound up buying a new system. A wide variety of financing options made the decision easier! The system was installed that day by Cam. He is simply outstanding! A very nice guy, he got the new system up and running in an hour. He works fast and very cleanly. I feel like he takes real pride in his work - a rare quality today!

Excellent communication and service!

Randy was such an educated and enthusiastic guy! I couldn’t wait to change my water halfway through his demonstration. I was wowed! I got it installed the next day and I’ve been a very happy customer. I would refer him to anyone!

Bj of Lion Express Service was outstanding. His knowledge of the system was 2nd to none. He reviewed the entire system with me to the point that I truly understood the system and how it was set up!

The rep who contacted us was very professional, friendly, and gave us the information we needed which helped us make our decision. There was no pressure sales-pitch, only giving the information in a positive way.

Matt and Tyler were great. Installed the system in just over an hour. Explained what needs to be done to maintain the system and provided all the necessary papers with contact info.