James

James

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by James

LE

Leaf Home Water Solutions

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1 out of 5 stars

One Star Because Can't Zero Star

One star review only because Zero stars is not possible. I canceled my contract with them within NC 3 day contract cancellation requirements in February 2025 (provided to me by Leaf Home Water Solutions sales person) and have not received a refund in a timely manner. I have contacted them multiple times, have recently made a BBB complaint, and am seeking other redress. Since February when the contract was canceled, they have not provided a refund as required by law, and it is now mid-May. It is my opinion that nobody should do business with Leaf Home Water Solutions. It is my opinion that their business practices do not conform to NC law, that they are unresponsive, dishonest, and they are illegally retaining nearly $9,000 of my money after multiple contacts and attempts to collect. All communication has been initiated by me, and I have never received a response by e-mail or even a returned call after multiple complaints, although they promised each time that I would receive a return call by the end of the day. They have never followed through on promises to contact me.