Leaf Home Water Solutions Reviews

I would click a zero if an option for this trash lying scumbag worthless companies sleazy incompentent salesman and support staff-not any better just jerks wanting to charge to fix what they broke/caused. Day of install complete sh_t show all sink/faucets and toilets plugged along with shower valve wasted due to trash product and incompetent company making changes to peoples homes. I was left at end of the early evening with a homestead without flowing water and had to try and clear out myself no offer of hotel stay until we make it right as trash company just o well we will get to it later. then changed original filter with another one same thing again plugged all my utilities especially washing machine. After being denied rightfully so full refund they did not honor for they have none! Trash company tried to charge me for an additional post filter of there garbage over priced charcoal filter to catch small chunks of activated charcoal and I said no obviously, and they finally installed at no cost. Water pressure is minimal now after Trash companies product was installed and have now what was promised to be a hands off system for clean healthier water I now have a pressure regulator I paid for from first incident and also have to change the post filter once it gets plugged from there garbage water filer with charcoal. The cherry on top is after 1 year of regret I reached out not them of course because they are trash company to schedule annual service which sales person stated multiple times is included in the price for lifetime investment of having water tested and system checked annually in included in price of $3400-hands off turn key water filter system only charge in future would be replacement of actual charcoal canister tank which I was told would last several years, but at 1 year use I had to reach out and schedule an appointment for the yearly service and they told me there would be a $150 service charge. This company needs to be sued out of business period!

on time, good at what they had to do and very careful not to mess anything up...and can now feel and taste the difference in the water

Exceptional install! Jake did a tremendous job, worked very efficiently, and now our whole house has great water! Highly recommend Leaf Home Water Solutions!

Getting safe water to drink is extra important when u just have ur aorta valve replaced n cannot get any bacteria to it. My doublel total knee replacements that I've had since April/Oct 2018 cannot be subjected to bacteria either. Bacteria is a human killer. I've come 67 years into the future n would like to stay around, healthy.

Create confidence in the product, Responsive and informative

We never received a call back from the company to schedule a time.

Very polite representative. Service guys were fast and accurate

Did not give us enough info on what needed to be done when. Been almost a year and waiting for checkup

Great salesman

Conscientious people.

The sales rep was very knowledgeable and took the time to answer all of our questions. The installation was scheduled and completed within a week and the installer worked quickly and efficiently. Everyone we dealt with was courteous and friendly so the customer service has been great so far. We are happy with the results, even though it has only been a few days there is a noticeable improvement in the rust removal which is our main concern.

First of all I would expect great service since I just spent 10k for a water filtration system. I call them to schedule a visit to why the salt wasn't cycling, they schedule for a Saturday. When Saturday arrived I wasted almost half of my day waiting on them,so when I called they told me it was schedule during the upcoming week. So after that no one reached out to me at all. Finally after a few weeks a technician called me out of the blue stating that he was in route, but I told him not to come since the system started to cycle the salt again. If I would of known I would of never would have bought the system from this company.

Installation process was well organized and carried out in a stright forward manner. Equipment positioning was neat and orderly. Equipment usage was explained.

Timely response to a question

What made our experience great was the two people from Leaf that we interacted with. First there was Ross Cathie, who did a fantastic job of explaining how this addition would improve the system we had and then he was able to make it all come togetherwith straight talk with no BS and them showed us how it was going to work. The installer, Roger Whiting, was unbelievable. Roger called 35 minutes before he was scheduled to ask if was OK to come by 30 minutes early so he could get started and of course I said great. He said it would take a little less than two hours to do the entire install. When he got here he explained what he was going to do and I asked ifI could watch him work and he said no problem. He said what he was doing as he worked on it and explained why. One hour and forty five minutes later he was done. Very competent and very professional. To say we are pleased is an understatement. Thank you Ross and Roger and, Leaf thank you for sending the "A" Team.

Salesman and Installer were friendly & extremely knowledgeable. They returned my calls when I had a minor issue. The product is functioning as intended so far.

Are you kidding. Install was terrible. Leaks everywhere. In the laundry room and under the sink. I've already given this review. Steve called us and didn't make good on anything. Installer left a terrible mess and stold parts from the previous system. I will tell everyone I know. We have alot of iron in this area. Don't bother us. My husband just had open heart surgery. Your company has been so stressful.

Tony, the installer called to let us know when he would arrive. He was efficient, neat and answered all of our questions. He was very pleasant to deal with. Whatever you are paying him, it's not enough. Great job, Tony!!!

Never a response from maintenance staff. Product has broken multiple times resulting in thousands of dollars in water bills. Nobody at this company cares! Awful experience after being promised a great product and care .

We are very pleased with our Leaf home water solutions. Our service tech, Victor Brown was thorough in explaining the system to us and answered all of our questions. Very pleased with the overall experience.