Knights Professional Services

Our house purchase has just been completed by the Knights team in Sheffield. Linda and Sophie dealt with it in professional efficient and friendly manner. They kept us informed at all stages of the process and were readily available to answer our questions. We would certainly recommend them and use them again.

We can't thank Kirsten & George for all their help with our house sale and purchase. Both were extremely professional, efficient and friendly. We would highly recommend their services and would not hesitate to use them again in the future.

My wife and I regretfully engaged Knights plc, a law firm recommended by our financial advisors, to prepare our Wills, Lasting Powers of Attorney, and Letters of Wishes. Our journey began with an introductory meeting, presented under the guise of marketing, with one of their partners. This session, filled with trivial banter and self-praise, was never disclosed to be billable. We were never made aware that an introductory meeting would be chargeable. Naively, we proceeded, not yet formally committed to their services. Persuaded by their initial pitch, we chose to proceed with their services, faced with a choice between a fixed fee of approximately £4,000 plus VAT or billing based on time spent. The latter was recommended as the most cost-effective approach, a suggestion we took at face value. The ensuing process was riddled with inefficiencies, notably the unnecessary review of documents, inevitably racking up additional billable hours. This inefficiency culminated in a staggering intermediate bill which breached the initial estimated costs, with completion costs alone amounting to an additional £3,400 (inclusive of VAT). A competing firm has subsequently completed the same work for less than £1,000, highlighting the egregious overcharge by Knights plc. Shockingly, our bill included around £1,000 for the supposed 'non-chargeable' introductory meeting. When challenged, Joanna Farrow, the overseeing partner, defended this by claiming legal advice was provided during this session. This justification not only contradicted our initial understanding but also showcased the firm's deceitful practices. In addition to this the firm tried to charge us £150 for reviewing and sending us our own timesheet of costs, after we questioned this, they agreed to write this off as a sign of goodwill! Given our experience, we strongly discourage anyone from engaging with Knights plc for Will preparation or similar legal needs. Should you consider their services, insist on written confirmation against introductory meeting charges and opt for a fixed fee arrangement (if you are happy with the quote). Their conduct, in our view, borders on the exploitative, aiming to extract unwarranted fees from unsuspecting clients. Driven by our experience, we are compelled to warn others through this review. Furthermore, we are reporting Knights plc to the Solicitors Regulation Authority and the Law Society, to make them aware of their practices.

Very professional service with excellent communication.

I enjoyed working with Kirsten, Kerianne, and the Knights team very much. The team was extremely professional and I was kept informed about every single step and detail from the start. They handled some complex situations with patience, and the house completion went smoothly. I would highly recommend their services and won't hesitate to use them again in the future. Excellent work!

Knights Professional Services in Newcastle and especially Scott , are the best solicitors we used . The professionalism and the expertise in which our purchase was dealt with is a breath of fresh air. Scott was proactive , punctual, above all informative. If you are buying or selling these are the solicitors to trust and to go to. Thank You so much Scott ! I am already looking forward to the next project together.

I had a fantastic experience with Kirsten, Geroge and the whole team at Knights. I knew I was in good hands from the start, they were super professional and I was informed about every single steps and details. They were very patient dealing with some complex situation and house completion went all smooth. I would highly recommend and will not hesitate using their services again. Top marks!

Lowri and Harriet helped me with a property sale which we needed to complete in a very quick timeline due to personal factors. They were both absolutely brilliant, their service and efficiency made the transaction the smoothest and quickest one I have ever had before. I would highly recommend and will definitely be using them again for my next purchase!

Kimberly has once again handled my conveyancing brilliantly. She is professional, thorough, approachable and diligent. She kept me informed throughout the process and answered any queries I had promptly and with understanding. Highly recommend.

We engaged Knights for our conveyancing needs, selecting a solicitor listed on the developer's panel from whom we were purchasing our first flat. While we understand the necessity of verifying funds, our solicitor went overboard by requesting explanations and invoices for expenses incurred on behalf of my wife. They even demanded ID verification for friends who had merely reimbursed me for expenses, for which I had to pay £75+VAT per individual—a frustrating and unnecessary expense. We cannot recommend their services. The solicitor went on holiday without informing us, and upon reaching out, we received a standard response promising information "in due course." The constant barrage of questions, asking for invoices and documentation, led to our decision to cancel the purchase. Despite this, we were charged almost the full value of the initial quote. Their actions seemed focused on extracting money from our situation rather than providing proper guidance and support.

We used Knights as our solicitors for our recent house move. We found them excellent - very prompt replies and kept us informed at every stage of the way. Would definitely recommend.

Thank you to Georgie Mitchell, not only for your SDLT advice, but your excellent client care in calling to discuss the possible impact from changes highlighted in today’s budget. After sale support and advice as it should be.. Many thanks Brit Pearce

thank you Knights

I would highly recommend Knights (Brighton office). The case was completed in the timely manner, all question were answered. No issues at all!

The only thing this company is professional with is delaying the process so they can charge you more. I paid close to 5K for a transaction that didn’t go through. The teams ego is bigger then the job they do. Avoid

From the outset, my experience with Rukhsanah Haroon has been nothing short of exceptional. My particular case property conveyancing was a bit complex, but Rukhsanah's expertise, professionalism, and reassuring presence turned what could have been a stressful process into a smooth and straightforward experience. Rukhsanah's attention to detail is unparalleled. She meticulously reviewed every document, ensuring that all legalities were in perfect order and that I fully understood each step of the process. Her ability to translate complex legal jargon into understandable terms was incredibly helpful and appreciated. It's rare to find someone who not only excels in their field but also prioritizes client understanding and comfort. She was always available to answer my questions, no matter how trivial they might have seemed. She anticipated potential issues before they arose and addressed them efficiently, saving me time and stress. My experience with Rukhsanah Haroon was outstanding. Her expertise, dedication, and exceptional client service have set a new standard for what I expect from a conveyance solicitor. I 100% recommend Rukhsanah to anyone in need of conveyancing services.

Very unimpressive and painfully slow conveyancing team. Asked to supply simple details which were clearly ignored for many business days given the request for more info after it was finally looked at. Further delays resulted in 3 weeks wasted in the process resulting in unnecessary additional stress and a potential break in the chain.

We used Knights to address the new BSA legislation for the sale of our property. Mark and Liz responded promptly to our queries, demonstrating a clear understanding of a complex issue, and presenting their responses in a (much appreciated) audience-appropriate way. A safe pair for hands, to whom I would return for any conveyancing needs. Our thanks to both Mark and Liz.

Kerianne Walker is hands down the best solicitor we have ever used. Super efficient, really impressive, meant the house move could not have gone more smoothly.

I used the same team in the Knights office in Weybridge on two property transactions. Each time I was the buyer. The service I received was first class. Timely answers from the partner and the senior associate. I felt very well taken care of.