Excellent and prompt service!
Excellent and prompt service!! James couldn't have been more helpful. Can highly recommend ! Many Thanks !!
4.7
Excellent
100 reviews
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Review summary
KMR Audio Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Only positives about KMR.
I have purchased a fair amount of gear from KMR over many years. The staff seem to be passionate about recording gear and seem willing to pass their expertise on to you, not merely to make a sale but so you get what you want and need. It seems as if they take a long term view and once you build a sense of trust with them there seems to be nothing they won't do to help you. Recently they took back an item I had just bought because I thought it was broken, but it was me who had missed a tiny switch, and it was working perfectly. Three days later having arranged pick up, and getting their technical staff to check it, it is back with me. I could not believe the graciousness with which I was told it was a thing easily done, and this said only to assuage my embarrassment. Will I use them again, Most definitely!
Keeping the studio running in times of need
We had a Barefoot MM27 speaker fail on us down at the studio last week. Within 2 hours KMR Had sent us a loan set via courier to keep the studio up and running and within a few days our faulty speaker was repaired and returned to us. We continue to use KMR as the go to company for all our audio equipment purchases and have always been treated great and with fair pricing. Many thanks for getting us out of this squeeze. Dan at Rokstone studios
Great guys
Great guys - Fixed an issue I had with ilok and went the extra mile.
Company details
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Website
kmraudio.com
All reviews
100 total • Write a review
Showing 71 - 80 of 96 reviews
SC
I have just received my Manley massvive…
I have just received my Manley massvive passive. and I can say one thing besides the Manley is a top unit I have to say that the KMR Audio is the best team with the best support I have ever seen and that is no exaggeration. I have bought a lot Audio stuff in the last 25 years and I know what is good and what is bad I have to say that the Kmr Audio team is simply overwhelming they are actually unique and friendly and what more can I say thank you and best regards from Munich Selam Katana
Date of experience: October 20, 2021
AD
Adrian Dixon
US
Good staff!
Qucik delivery. Also had to call KMR. They were friendly and dealt with my questions straight away. Well informed staff and very helpful. I would definitely use KMR again.
Date of experience: October 16, 2021
JJ
Solid State Logic SiX CH
Solid State Logic SiX CH Brilliant service and always helpful. Thank you to the hard working team at KMR Audio. Solid State Logic SiX CH sound really great and the price is stunning for what you get. That SSL Analog sound on a budget from the SSL themselves :)
Date of experience: September 4, 2021
R
Robbies
US
Nothing but good
I have nothing but good to say about the service I received from Nick at KMR - quick responses to my enquiries, unbiased advice and he always kept me in the loop regarding delivery times. Furthermore, they offer a great range of products at really competitive prices (the best I could find) even on top end stuff like my Gefell mic. Plus, you can send stuff back if it doesn’t suit you. Win/win! As for the mic itself (M930) it is just what I wanted: small (compared to a U87 or the SE2200A which I had been using) and so beautifully clear with good balance and no sibilance in the top end. Perfect for my VO work. I also got the Rycote InVision shock mount which fitted it perfectly as it’s so adjustable. Because the mount doesn’t have ‘elasticated’ supports it still allows a certain amount of mic stand vibration through to the mic body; but that doesn’t really affect my work. It’s a well made mount that would fit any number of mics so a worthwhile investment.
Date of experience: August 5, 2021
F
Fiction
US
Société à taille humaine, bon prix et conseils
Société récemment implantée en Allemagne et qui couvre donc maintenant l'union européenne. J'ai acheté plusieurs matériels chez eux à des prix bien inférieurs aux grandes enseignes avec toujours de bons conseils et en essayant de me satisfaire. Je conseille !
Date of experience: July 22, 2021
AD
Called KMR for advice before my…
Called KMR for advice before my purchase and they were very helpful. Ordered the item next day and I was very pleased with the item and arrival. Works like a dream 😀
Date of experience: July 10, 2021
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