Excellent and prompt service!
Excellent and prompt service!! James couldn't have been more helpful. Can highly recommend ! Many Thanks !!
4.7
Excellent
100 reviews
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Review summary
KMR Audio Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Only positives about KMR.
I have purchased a fair amount of gear from KMR over many years. The staff seem to be passionate about recording gear and seem willing to pass their expertise on to you, not merely to make a sale but so you get what you want and need. It seems as if they take a long term view and once you build a sense of trust with them there seems to be nothing they won't do to help you. Recently they took back an item I had just bought because I thought it was broken, but it was me who had missed a tiny switch, and it was working perfectly. Three days later having arranged pick up, and getting their technical staff to check it, it is back with me. I could not believe the graciousness with which I was told it was a thing easily done, and this said only to assuage my embarrassment. Will I use them again, Most definitely!
Keeping the studio running in times of need
We had a Barefoot MM27 speaker fail on us down at the studio last week. Within 2 hours KMR Had sent us a loan set via courier to keep the studio up and running and within a few days our faulty speaker was repaired and returned to us. We continue to use KMR as the go to company for all our audio equipment purchases and have always been treated great and with fair pricing. Many thanks for getting us out of this squeeze. Dan at Rokstone studios
Great guys
Great guys - Fixed an issue I had with ilok and went the extra mile.
Company details
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Website
kmraudio.com
All reviews
100 total • Write a review
Showing 61 - 70 of 96 reviews
JD
Stefan and the team really got me out…
Stefan and the team really got me out of a tight spot! Great service, thank you
Date of experience: May 23, 2022
BF
The head of sales is excellent
The sales administrator is excellent! great shop
Date of experience: May 3, 2022
js
Hi I had really an amazing experience…
Hi I had really an amazing experience with KMR audio Simon pope was so helpful and knowledgeable took time to answer all my questions and was super helpful I will definitely recommend KMR to anyone looking to purchase audio equipment.
Date of experience: March 31, 2022
MG
Callum was super-helpful
Callum was super-helpful Very pleased, great service.
Date of experience: March 18, 2022
JB
First Class Service
First class service,very helpful staff with a wide knowledge base. From start to finish the process of asking questions,ordering and delivery...second to none. I would definitely recommend using them....thanks guys for your assistance .
Date of experience: March 10, 2022
BC
The Best Out There
My foray into the 500 series was made pretty straightforward thanks to these guys. Being a firm plugin guy, I am now a hardware convert, the differences between the two are stark, especially for a vocal chain. Stef, Li, James, and the rest of the boys at KMR made the entire process a breeze and as such my flag has been firmly planted, I won't use anyone else moving forward. If you're after pro audio gear and are the slightest bit confused about what you needed or how to use it then look no further than KMR. Brilliant service and excellent advice equal a customer for life. The only negative being is how much more money I will now undoubtedly spend with them as the two empty slots in my new 500 rack are looking way too bare for my liking. Benn
Date of experience: February 17, 2022
TA
SSL Big Six
PreOrdered 2x SSL Big Six received as soon as SSL started shipping them, had issues with couriers which was sorted by them very quickly great service all round.
Date of experience: February 5, 2022
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