Excellent and prompt service!
Excellent and prompt service!! James couldn't have been more helpful. Can highly recommend ! Many Thanks !!
4.7
Excellent
100 reviews
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Review summary
KMR Audio Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Only positives about KMR.
I have purchased a fair amount of gear from KMR over many years. The staff seem to be passionate about recording gear and seem willing to pass their expertise on to you, not merely to make a sale but so you get what you want and need. It seems as if they take a long term view and once you build a sense of trust with them there seems to be nothing they won't do to help you. Recently they took back an item I had just bought because I thought it was broken, but it was me who had missed a tiny switch, and it was working perfectly. Three days later having arranged pick up, and getting their technical staff to check it, it is back with me. I could not believe the graciousness with which I was told it was a thing easily done, and this said only to assuage my embarrassment. Will I use them again, Most definitely!
Keeping the studio running in times of need
We had a Barefoot MM27 speaker fail on us down at the studio last week. Within 2 hours KMR Had sent us a loan set via courier to keep the studio up and running and within a few days our faulty speaker was repaired and returned to us. We continue to use KMR as the go to company for all our audio equipment purchases and have always been treated great and with fair pricing. Many thanks for getting us out of this squeeze. Dan at Rokstone studios
Great guys
Great guys - Fixed an issue I had with ilok and went the extra mile.
Company details
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Contact info
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Website
kmraudio.com
All reviews
100 total • Write a review
Showing 51 - 60 of 96 reviews
GH
Hugely helpful
Hugely helpful - I needed specific speaker stand parts for my Genelec speakers, I dealt with Callum who was very helpful in sourcing these for me, keeping me informed and then making sure that the delivery was scheduled for a day convenient to me. Highly recommend these people
Date of experience: September 13, 2022
AR
Boom!!!
KMR are extremely knowledgeable and efficient. I had a mic to buy and use asap and Stefan made sure I received it by post on time. KMR are always my first point of contact for advice and quality equipment. 1000% Legends
Date of experience: September 9, 2022
J
Jimbo
US
Some of the best customer service…
Some of the best customer service received. Used live chat a few times before purchase. All queries answered, communication throughout was above and beyond. Delivery smooth, synth..... well thats for another review entirely !
Date of experience: September 6, 2022
M
Best Company for Studio Gear.
It’s the 3 or 4th time shopping with these guys for my personal studio. They have a great selection of gear which include exclusive and some rarer bits. Very helpful when answering queries, and always seem to be on the end of the phone if and when I need them. Thanks KMR
Date of experience: August 17, 2022
JK
Excellent service
Excellent service, great communication and quick delivery. A really great & very professional company to deal with :)
Date of experience: August 3, 2022
P
Always above and beyond service.
KMR are always my first point of call when I am looking for new gear. One of the best website layout that makes its very easy to find things. The staff are always very helpful giving great advice . Thank you guys.
Date of experience: August 2, 2022
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