5 star service
We always deal with the same person Claudia, she will always go that extra mile, we have dealt with Kenwood Travel for 10 yrs and never been disappointed.

9 months ago
tina and stephanie were excellent from the start on booking my holiday
9 months ago
Experience made really simple with Carole Banks looking after my every question and concern. Highly recommend for the excellent holiday rates and superb customer service.
9 months ago
Excellent service from James, as always. Easy to contact and deals with everything very efficiently.
We always deal with the same person Claudia, she will always go that extra mile, we have dealt with Kenwood Travel for 10 yrs and never been disappointed.
I contacted Kenwood Travel to book a holiday to Antigua, I was greeted pleasantly on the phone by Lai, who specialises in holidays to the Caribbean. I explained that before I could book the holiday I needed to ensure that the seats on the aircraft were available (being 6' 6" tall, and given the journey time, a standard seat would not be suitable). For the first time in over 40 years of travelling worldwide I found a travel consultant who took the time to listen to what I was saying and who understood my situation. Lai, looked at various flight options, until we found and secured the seats and then the holiday. Thank you Kenwood Travel, and more importantly thank you Lai, for all your help and patience, I won't be using any other travel consultants in the future for my holiday needs.
The personal approach taken and good listening to our requirements. Ali was excellent. I got quotes from various other companies, but no-one else was as helpful or understood what we were looking for.
I sent a travel request at 19:00 hours. I was called back about 10 minutes later. The caller was very patient and professional. The booking was confirmed very quickly.
Zac handled my reservation smoothly and professionally. This is our fifth time booking our vacation with Kenwood, and once again, the customer service was outstanding. Truly a consistently amazing experience.
The agent I dealt with at Kenwood was very helpful and made the whole process an enjoyable experience! Kai is very knowledgeable as well! Definitely a 5 star experience!
As always Kenwood Travel are my first choice to manage our holidays to Dubai. Zac goes above and beyond in his customer service and is a pleasure to communicate with. I can’t recommend Zac and KT highly enough. Thank you for managing our 2025 travels and already booked two trips for 2026…
Always use this company for our florid holiday. Helpful friendly staff. Be careful when googling kenwood Travel as I initially ended up with a different company wanting all money up front. ? Scam.
Extremely pleased with the service from Lia at Kenwood Travel All questions and requests were answered perfectly and the booking was very stress free and efficient
Tina has been absolutely fantastic! Above and beyond to get us the perfect holiday x
I'm not the easiest of people to impress, but I was very impressed with Zac. My booking wasn't straight forward but Zac was very knowledgeable and professional and helped me put together my perfect trip. Confirmation was e mailed within minutes. I would definitely recommend Kenwood Travel to anyone thinking of going to Asia. Thanks Zac 🙏
Great customer service and information thanks 👍
Very easy to book, knowledgeable and friendly agent. Great prices
Helpful quick and great price in booking!
The Customer Service Agent, James was exceptionally knowledgable about the destination we were considering and answered all my questions clearly. This gave me the confidence to make a reservation at our preferred hotel in Cancun.
Lots of information on the website with large choice of room types. Very competitive pricing and very easy booking process. Fast confirmation of travel details. Just hope the holiday goes as smoothly.
Spoke to Claudia, great experience. Website would not accept payment. All booked and confirmed with Claudia. First class experience. Would definitely recommend 👍
I am a repeat customer and always have a good experience with Kenwood. Saving and getting emailed the exact quote found is very helpful. Plus updating information when the booking is made is very simple
Melisa Oliver is brilliant, she made it seamless
Very helpful and courteous through the booking process.
Based on analysis of 4 reviews rated 1-2 stars for Kenwood Travel
“We won't be using Kenwood Travel again”
“Booked a holiday that I leave for on Saturday and the agent has made a mistake”
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Kenwood Travel is a UK-based luxury tour operator with over 48 years of experience in providing bespoke holiday experiences. The company specializes in offering a range of high-end travel services, including tailored holiday packages to various destinations around the world. Customers can choose from a selection of luxury accommodations, personalized itineraries, and expert travel consultancy services to create their ideal vacation. Targeting affluent travelers seeking exceptional holiday experiences, Kenwood Travel prioritizes customer satisfaction and safety, operating under ATOL and ABTOT protection. The company enables clients to book their luxury holidays online or consult directly with specialist Travel Consultants for personalized assistance, ensuring a seamless travel planning experience.
Kenwood Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and helpfulness of the staff. Customers frequently highlight the ease of the booking process and the efficiency of agents like Carole Banks and Lai, who provide clear and informative assistance throughout. Reviewers appreciate the competitive holiday rates and the personal touch, such as courtesy calls to check on special requests. However, a few critical voices express dissatisfaction, particularly regarding post-booking communication and perceived issues with pricing and deposits. Despite these concerns, the majority of consumers find Kenwood Travel to be a reliable choice for holiday planning. Overall, the sentiment is highly positive, reflecting a strong reputation for customer service and support.
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