Dubai
I dealt with Danny Lynch, who was both knowledgeable and helpful and made the booking a very easy process

9 months ago
tina and stephanie were excellent from the start on booking my holiday
9 months ago
Experience made really simple with Carole Banks looking after my every question and concern. Highly recommend for the excellent holiday rates and superb customer service.
9 months ago
Excellent service from James, as always. Easy to contact and deals with everything very efficiently.
I dealt with Danny Lynch, who was both knowledgeable and helpful and made the booking a very easy process
Zeb was very good and answered any queries quickly, would definitely recommend Kenwood Travel.
Fabulous service from Carole she is amazing
We’ve used Kenwood for a trip to Dubai last year and then a trip to Abu Dhabi in May 2025. They’ve been so helpful, knowledgeable and competitive on price too. They are our go-to agents at the moment. The UAE with kids is terrific fun!
Quick replies to any questions & where help needed. Showed personal interest
Your representative, Jit, was knowledgeable, helpful, extremely polite and made the process of booking this holiday very easy. His ability to advise different flight times was financially rewarding, thank you.
Very good customer service and friendly lady on the phone...everything was first class when booking and thanks to Carole for everything...this is our 4th holiday with Kenwood and it is lovely to have a personal service Thank you
Customer service was second to none. Extremely knowledgeable and friendly customer service. Arancha covered every aspect with me and was able to offer more appropriate flight times to suit our needs. Would highly recommend. Made booking this holiday easy and smooth.
Pleasant, helpful administrator who went over and above to achieve the desired result for my holiday. Difficulty making contact with named personnel at times, otherwise excellent.
I contacted Kenwood Travel last year, particularly Zac Waterhouse who looks after the Far East and Asia, to look at a trip my partner and I wanted to take to Borneo, Bali and Kuala Lumper in May 2025. The help and advice we received was outstanding. Zac booked flights, hotels, transfers and excursions for us and compiled a comprehensive itinerary. Everything was fantastic and went like clockwork. The hotels were top quality (even got upgraded in one) and special concessions in another. The tour operators they used in Borneo (My Nature Resort - Sepilok) ran the rain forest part of the tour with a single guide (Shout out to Rose), who stayed with us the whole time and was our guide and source of all the information regarding everything we saw. Finally, the company who looked after all the airport and hotel transfers (Destination Asia) were fantastic too. Always prompt and with nice clean vehicles. We were kept informed all along with information on transfers and pickup times. All in all a 5star experience 10/10.
Kirsty was excellent
Fabulous always use Kenwood Expertise and value
amazing customer service Georgi has booked our last five holidays to the maldives. He is very knowledgeable and nothing is too much trouble for him, He will go above and beyond to find you that extra deal
Value for money, communication and service all exceptional! I had 3 travel agents on this trip and Kenwood by far and away offered the best value, at least 15% better than the next best.
Really helpful team helped us to book our honeymoon. Communication great and went out of their way to help us!
We have booked with Kenwood many times and have had no issues at all. Very pleasant to speak to and also booking on line is easy to follow with good descriptions of hotels
Called to discuss a quote and no waiting on phone lines. Kirsty dealt with my queries and was knowledgeable and friendly. Great communication and service, we are a repeat customer and wouldn’t hesitate to book again.
I have used this travel company for many years, I always get professional treatment and the holiday tailored to my requirements,would highly recommend this company.
very efficient service
⭐️⭐️⭐️⭐️⭐️ Five stars again for Kenwood Travel! They’ve once again booked an amazing holiday for me, completely tailored to my needs. Huge thanks to Aaron, who handled everything so smoothly – I really appreciate all the effort he puts in every time. Can’t recommend them highly enough!
Based on analysis of 4 reviews rated 1-2 stars for Kenwood Travel
“We won't be using Kenwood Travel again”
“Booked a holiday that I leave for on Saturday and the agent has made a mistake”
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Kenwood Travel is a UK-based luxury tour operator with over 48 years of experience in providing bespoke holiday experiences. The company specializes in offering a range of high-end travel services, including tailored holiday packages to various destinations around the world. Customers can choose from a selection of luxury accommodations, personalized itineraries, and expert travel consultancy services to create their ideal vacation. Targeting affluent travelers seeking exceptional holiday experiences, Kenwood Travel prioritizes customer satisfaction and safety, operating under ATOL and ABTOT protection. The company enables clients to book their luxury holidays online or consult directly with specialist Travel Consultants for personalized assistance, ensuring a seamless travel planning experience.
Kenwood Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and helpfulness of the staff. Customers frequently highlight the ease of the booking process and the efficiency of agents like Carole Banks and Lai, who provide clear and informative assistance throughout. Reviewers appreciate the competitive holiday rates and the personal touch, such as courtesy calls to check on special requests. However, a few critical voices express dissatisfaction, particularly regarding post-booking communication and perceived issues with pricing and deposits. Despite these concerns, the majority of consumers find Kenwood Travel to be a reliable choice for holiday planning. Overall, the sentiment is highly positive, reflecting a strong reputation for customer service and support.
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