Danny done great finding the right deal…
Danny done great finding the right deal for us, really informative and responsive.. highly recommended.

9 months ago
tina and stephanie were excellent from the start on booking my holiday
9 months ago
Experience made really simple with Carole Banks looking after my every question and concern. Highly recommend for the excellent holiday rates and superb customer service.
9 months ago
Excellent service from James, as always. Easy to contact and deals with everything very efficiently.
Danny done great finding the right deal for us, really informative and responsive.. highly recommended.
Sometimes you are lucky, and you get someone really helpful when you are calling a business. But then you get Lai Yap at Kenwood Travel and you truly strike gold! Lai is really helpful, incredibly knowledgeable and such a lovely, warm and happy person to be around, and a real credit to Kenwood Travel. I shall ALWAYS come back to Lai.
We have used Kenwood Travel for a number of years now and all their agents provide a quick, detailed turnaround to any requests or queries about the holiday, throughout the whole process, from when you first book it to when you return from the holiday. We have only used the European holiday agents and they are always knowledgeable about the resorts and flight details. Agents are very patient and polite. Prices are also very competitive vs internet comparison sites. Great overall customer service, thank you!
We deal with Claudia Centanni to book - she makes it easy, and even booked our seats in the cabin for us . You were cheaper than TUI as well , though not by much . Your company seems to have greater flexibility with the Couples group in Jamaica which is great .
Very good service received from Aaron.
Very good service from Zac Waterhouse. Zac is very prompt at replying to all communication.
Knowledge of hotels / island/ resort gave us confidence to proceed with the booking
Melissa our contact, excellent, knowledgable and so helpfull
Your staff member Jit was extremely helpful and polite and made the whole booking process very quick and easy. We will continue to use Kenwood in the future and recommend to our friends.
Aaron was very helpful & knowledgeable about the areas we wanted to visit in Thailand. He then built a holiday around the details we had given him.
Carole made the whole experience very easy.
First class service with Kenwood, have used Kenwood Travel before and would recommend. Very competitive on price and the agent kept in contact whilst checking further details on our holiday. Our agent had visited where we were staying and was knowledgeable on our country. Will definitely be contacting Kenwood when I book my holiday.
Ease of website from a travel company previously used with good competitive prices! Like the fact you also receive confirmation by telephone of booking. Thank you.
I have travelled with Kenwood on many occasions and have always found them to be efficient, professional and above all caring. Nothing is too much trouble, even when you change your mind or need to add extras at the last minute.
Danny was very quick to sort the holiday and amend a few minor things. First experience with Kenwood will definitely use again
I had the absolute pleasure of being assisted by Claudia at Kenwood, and I cannot recommend her highly enough. He was fantastic from start to finish! I was booking a hotel in Jamaica, and Claudia made the entire process seamless and stress-free. Her patience was truly commendable – she took the time to understand my needs, answered all my questions, and went above and beyond to find the best options for me.
Booked with Kenwood travel again, as previous experience was excellent, Staff friendly, and really helpful, booking was so easy, and simple.
Easy to use website and very impressed with the price of the holiday. I will definitely recommend this travel company!
Brilliant customer service from Melissa
great help from your represenative
Based on analysis of 4 reviews rated 1-2 stars for Kenwood Travel
“We won't be using Kenwood Travel again”
“Booked a holiday that I leave for on Saturday and the agent has made a mistake”
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Kenwood Travel is a UK-based luxury tour operator with over 48 years of experience in providing bespoke holiday experiences. The company specializes in offering a range of high-end travel services, including tailored holiday packages to various destinations around the world. Customers can choose from a selection of luxury accommodations, personalized itineraries, and expert travel consultancy services to create their ideal vacation. Targeting affluent travelers seeking exceptional holiday experiences, Kenwood Travel prioritizes customer satisfaction and safety, operating under ATOL and ABTOT protection. The company enables clients to book their luxury holidays online or consult directly with specialist Travel Consultants for personalized assistance, ensuring a seamless travel planning experience.
Kenwood Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and helpfulness of the staff. Customers frequently highlight the ease of the booking process and the efficiency of agents like Carole Banks and Lai, who provide clear and informative assistance throughout. Reviewers appreciate the competitive holiday rates and the personal touch, such as courtesy calls to check on special requests. However, a few critical voices express dissatisfaction, particularly regarding post-booking communication and perceived issues with pricing and deposits. Despite these concerns, the majority of consumers find Kenwood Travel to be a reliable choice for holiday planning. Overall, the sentiment is highly positive, reflecting a strong reputation for customer service and support.
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