Another easy booking made for us by…
Another easy booking made for us by Georgie at Kenwood Travel

9 months ago
tina and stephanie were excellent from the start on booking my holiday
9 months ago
Experience made really simple with Carole Banks looking after my every question and concern. Highly recommend for the excellent holiday rates and superb customer service.
9 months ago
Excellent service from James, as always. Easy to contact and deals with everything very efficiently.
Another easy booking made for us by Georgie at Kenwood Travel
The whole process and great staff and excellence customer service and help
Zac was a great point of contact and has really got us excited about the holiday. Payment smooth and kept up to date with all details
Excellent customer service, helpful and knowledgeable
Speedy response to our booking. Thanks!
Exceptional customer service throughout from Pam Piera; so accommodating, quick to respond and super helpful! This is the first time I’ve booked through Kenwood and will definitely book again!
The person who aided me in finding my holiday was very helpful and responded quickly to any queries I had. It was nice to know that when I enquired that the response back was for a valued customer as I had booked a previous holiday with this company. It was due to this and the service I received that I went back to book another holiday. It is also beneficial that I am able to speak to someone on a phone as well as via E-mails. This adds a personal touch but also a confidence in the company.
Melissa and Zeb have been wonderful getting us our tailor made holiday. Much appreciate all of their help.
From the moment I enquired about my niece’s honeymoon I received nothing but great service from Kenwood Travel Stephanie Armsby at Kenwood was first class, knowledgeable, professional and dealt with all my queries and date changes. I would thoroughly recommend her and her Company to anyone looking for a holiday.
I spoke to Jit on the phone. He was very polite and listened throughout to assist me with booking the holiday I had hoped for. Everything I asked for or questioned Jit helped/advised. A very smooth process. I would recommend him. Thankyou so much.
Very responsive to our requests for information and different quotes. Also have great knowledge of their services and able to give good advice. We have used Kenwood a few times now and know we can trust this service.
Georgi Mishev has been absolutely brilliant. Thank you
Ali Baree was our consultant, she has been amazing sorting out all of our holiday arrangements. Asset to your company
Quick easy and painless
The assistance provided by Ali was second to none, made a complex process very easy and helped us every step of the way, even when we kept changing our minds! I would not hesitate to recommend them.
I will take this opportunity to show my gratitude and appreciation for Carole Banks - Carribean Specialist! Carole worked hard to meet our wedding booking needs with diligence and thoughtfulness. Carole went over and beyond, nothing ever too much, carefully providing considerate recommendations that helped us save money - from upgraded seating options to transfers. Carole was patient and highly professional when taking a plethora of calls (sometimes in one day back and forth). No question or concern was made to feel silly. Carole has helped a stressful situation become a successful outcome! Carole’s cheery and refreshing vibe made all the difference at the other end of the phone. I will certainly use Kenwood travel as a first port of call for any future bookings moving forward. Carole is truly an asset to the company!
So happy we picked Kenwood. We struggled on an island and Lai Yap gave us great advice throughout and found perfect flights. The holiday was impeccably organised. We would certainly book again and would love Lai to be able to organise all our bookings! Thanks to Kenwood and the team.
Thank you to Pam, Disney and Universal went so well. The help and advice given was brilliant, practical and appreciated. Pam was there every time I had a query and went over and above to ensure we had a great experience. Will use Kenwood again.
Very professional
Was trying to book online but decided that it would be better with a bit of human interaction, especially as the booking is for our 25th wedding anniversary. I gave them a call and spoke with a wonderful lady Lai Yap. She was friendly, infectiously happy and informative. She couldn’t do enough to ensure that I got everything I wanted and needed. She also managed to get us an extra night for free!!!!!
Based on analysis of 4 reviews rated 1-2 stars for Kenwood Travel
“We won't be using Kenwood Travel again”
“Booked a holiday that I leave for on Saturday and the agent has made a mistake”
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Kenwood Travel is a UK-based luxury tour operator with over 48 years of experience in providing bespoke holiday experiences. The company specializes in offering a range of high-end travel services, including tailored holiday packages to various destinations around the world. Customers can choose from a selection of luxury accommodations, personalized itineraries, and expert travel consultancy services to create their ideal vacation. Targeting affluent travelers seeking exceptional holiday experiences, Kenwood Travel prioritizes customer satisfaction and safety, operating under ATOL and ABTOT protection. The company enables clients to book their luxury holidays online or consult directly with specialist Travel Consultants for personalized assistance, ensuring a seamless travel planning experience.
Kenwood Travel receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and helpfulness of the staff. Customers frequently highlight the ease of the booking process and the efficiency of agents like Carole Banks and Lai, who provide clear and informative assistance throughout. Reviewers appreciate the competitive holiday rates and the personal touch, such as courtesy calls to check on special requests. However, a few critical voices express dissatisfaction, particularly regarding post-booking communication and perceived issues with pricing and deposits. Despite these concerns, the majority of consumers find Kenwood Travel to be a reliable choice for holiday planning. Overall, the sentiment is highly positive, reflecting a strong reputation for customer service and support.
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