Kempinski Hotels Reviews

Må sige jeg er lidt skuffet over dette hotel Var her for 3 år siden og var super tilfreds . Men nu skal jeg være her i 4 dage Beliggenhed perfekt . Det skule være et 4.5-5 stjernet hotel Men vi måtte gøre opmærksom på der manglede sutsko og tandbørster Morgenmaden var meget sparsom Værelset ligner ikke et et på et 5 stjernet hotel Tv ringe udbud af engelske kanaler Resturanten måtte vi selv lede efter den tjener der serverede drink for os da vi skulle betale Det lyder måske som det er i småtings afdelingen Men det er et top hotel så forventer man også at blive serviceret ordentlig Næstegang tager vi et andet hotel i Berlin

In my search for a 5 star accommodation i Hamburg I made a reservation at this hotel. When I received the reservation confirmation I did see that the reservation dates where all wrong. I canceled the reservation 5 minuts after I received the confirmation. When I canceled the reservation I was informed that I would have to pay the full amount and would not get any refund. I have sins been in contact with both Trivago and the hotel and told that I did not book a flex reservation and would therefor have to pay the full amount even though there where several weeks until the reservation was due. Small error and high punishment! There is a 5 star service for you.... _____________________________ As you can see below, Kempinski Hotels try to appear as they have tried to solve the problem! Kempinski Hotels had the reservation for 5 minuts, that was accedentaly booked. Kempinski Hotels had three weeks to rebook the room but decided to charge me the full amount for an error. I buy from a low budget internet sits that have more dignity than Kempinski Hotels. Money is not an issue for me but fairness is... My short dialog with Kempinski Hotels was: Bad luck for you! you should read the small/gray letters in the booking process.

Kempinski Hotel Ajman! Hotellet är underbart och mycket välsköt och vi längtar redan tillbaka. Vi har bott på mer än 100 högklassiga hotell i olika länder och vi tycker att servicen på detta hotell är den bästa vi har haft. Personalen var mycket hjälpsam på alla platser i hotellet ett särskilda tack till personalen på den kinesiska restauranten Hai Tao på Kempinski, maten var underbar och vi rekommenderar starkt ett besök. Hoppas vi får möjligheten till återvända. Receptionen och städpersonalen var fantastisk och mycket hjälpsam. Kempinski är ett 5-stjärnigt hotell som lever upp till sina stjärnor. Med vänliga hälsningar Kicci och Magnus Flink

Personalet var uforskammet og de havde slet slet ikke forstået hvad der skal til for at være et 5 stjernet hotel. Vi flyttede efter 3 dage, selvom vi havde betalt forud for en uge. ALDRIG mere Kempinski!!!!!

Very attentive staff, comfortable rooms and good food. Lobby has excellent environment. Although it is a little bit pricey hotel :).

Always a pleasure

Thank you for the warm welcome back to the Vier Jahrseiten in Munchen. Always a pleasure

Very good Very goodVery goodVery good

Perfect location, very nice rooms, fantastic breakfast with champagne, lovely afternoon-tea, spa and service by staff. Can really recommend this hotel.

The booking was easy!!

Stayed with a few friends before a meeting in Geneva. The hotel was very smart and when i needed an adaptor for the European plugs they were really quick to provide one!

Concise and straightforward, will be good if you can display the tax component inclusive to the overall price.

The website was able to give me what I was looking for, a very fast site with large images and the booking process was made easy to book my room.