Great Service
Emily and the team at Keenans have been great from start to finish with both the sale and purchase of my property. Emily especially has gone above and beyond. We would highly recommend.

10 months ago
There is now a ninth access request so far this year this time for a house inspection. I can't work at my career/ job. Then as i'm tidying up for a house inspection they send me a a rent invoice even... See more
Emily and the team at Keenans have been great from start to finish with both the sale and purchase of my property. Emily especially has gone above and beyond. We would highly recommend.
Brilliant service from keenans. We used the swinton branch and had no problems them. Special thanks to Liam of the Blackburn office. Always ringing with/for updates and generally a big help throughout the sale. Would highly recommend to anyone wanting a quick easy sale. Many thanks! Matt
House went online for sale on Saturday and sold on Tuesday! Advice and support from Adam about how to prepare for our sale meant we were able to spend a few weeks getting some jobs completed which would add value to the agreed sale price and then BOOM! - the house sold so fast and for a significantly higher price than it went up for. Thanks to Johnathon for his hard work getting us online quickly and negotiating a very efficient sale, thanks to Jess for the great photos and also thanks to Kieran for keeping us updated whilst the sale went through successfully last week. A very efficient and professional service that made the stressful process of selling a lot smoother than my previous experiences! A great experience all round. Thanks again.
Started off badly a couple of the team quite abrupt which put me off. Got a call back from Jonathan things started to improve. Got what I would call harassed trying to get my solicitor to hurry up!!!! Bearing in mind we were right on schedule. Tried to get a final inspection but was told by Luke they were too busy!! Kieran took over very pleasant professional and the others could take a leaf out of his book. I felt once everything was going through the after care was non existent just onto the next sale. Would not use this estate agent if selling.
Little disappointed at the start as we had viewers coming round who were not in a position to buy, one hadn’t even got their house up for sale! Once we had accepted an offer, Liam was our only contact with Keenans, he did his best to keep the sale progressing despite a few difficulties which caused significant delays. Liam was always polite, personable and keen.
I would not recommend our first agents in Barnoldswick, our house was up for sale with them for 18 months and we never got 1 viewing. We went with Keenans and in the first 2 weeks we had 3 viewings. We got a buyer but unfortunately it fell through (no fault of Keenans) due to our buyers wife being seriously ill. Our house went back on the market and within a very short time was sold again, this time it was successful. After selling we were put in the very capable hands of Liam. Liam was excellent and was always on hand to answer our questions, it seemed nothing was too much trouble for him. He phoned us weekly with updates even when there was no change to the current status. He is with no doubt an asset to Keenans.
Keenans were the Agents we were buying from so dealt mostly with that team. Not a great start as our initial contact failed to update or repsond on many occasions. Liam then took over and was very professional and actually helped the purchase along. Thanks, need that sold sign picking up from my front garden though!
Property sale in Rossendale. Lewis Chilton was out sales manager, very professional and was able to manage the chain with ease until completion. Excellent service. Kennans know the market very well. Kennans actually valued our property a lot higher than other agents, and were able to deliver a sale on that high valuation. This allowed us to achieve a healthy deposit for a beautiful new home much larger than we first expected.
I was recommended Keenans by a friend who had used their services before. I was aware that although the market is quite buoyant at present it would likely be a long, complicated and frustrating process to sell a house given how busy agents are and the restrictions from the pandemic. I needn’t have worried. Keenan’s were proactive, diligent and worked extremely hard to get the house online and ready to sell as quickly as possible. Not only that good to their word when they said they had buyers looking for my house I had multiple viewings booked in on day one. The very first viewing offered that same morning the full asking price of the house and the property was taken off the market on the morning it was put on! At this point I still expected things to take time. Hiccups. And all of the other delays you would see. Especially as I was due to go on holiday too for two weeks. None of that. Everything went extremely smoothly. Surveys. Searches. Solicitor engagement. Comms between all parties. Alll in all the sale from start to finish took under six weeks which is incredible. The service from Louis, Chloe and Kieran was phenomenal. They were always on hand if you ever needed them and over delivered on everything they promised. Keenan’s we’re a pleasure to do business with. And next time I am selling or buying I will be sure to use them. The team in Burnley are a credit to Keenan’s and exactly what you want as a seller and buyer. Faultless.
Just had our offer accepted on a house & Terri at the Pendle Branch has been an absolute pleasure to deal with. Terri is very friendly, informative and helpful and we know that we are in good hands whilst our house buy goes through. Thanks Terri!
Kayleigh Dawber, Matthew Robinson, and Emily Bradley, were fantastic from start to finish and made the whole sale process stress free and seamless. They were quick to respond to all emails and questions in a timely manner and nothing is ever too much trouble. I would highly recommend them and Keenans service! Thank you Keenans for achieving an amazing result!!!
Having dealt with several different estate agents in the region, I can tell you that Keenans are by far the shining light of service in the industry. They are so professional and helpful and have gone out of their way to listen to my needs, suggesting properties I haven't seen and always calling back when they said they would. Thanks to this, I will definitely be looking to let out my new property (when I decide on one) through Keenans. Thanks so much to every I've dealt with.
Keenans Estate agents.... Fantastic team to work with, not only to sell my property but to purchase from too. The images of my sold property was carried out by one of their team & a professional photographer as well, which is very much key to show out on the market. extremely helpful & very supportive. thanks team
How refreshing to deal with the team at Keenan’s’s. Specifically James was extremely supportive, keeping us fully informed with great care & attention to detail following our recent viewing with one of their clients. Such a welcome change to deal With given our recent experiences whilst searching for the last six months to secure our family home . Would have no hesitation in recommending James given the professional manner in which he conducts business on behalf of the company. Really appreciated & clearly a great asset to Keenan’s.
A very positive seamless experience. Jonathan was very helpful and on hand when ever needed. Brilliant customer service and very professional. Thank you Keenan’s.
James blundell and the team at Keenan’s are very professional at what they do, they are there when you need them and get the sale threw fast with no hassle. Thank you Keenan’s for all your help
Richard has been very professional and knowledgeable. His relaxed demeanor and approach to viewings has put both us and the viewers at ease. We would recommend Keenans to others wishing to sell their property.
I consider the service provided by Keenans to be very good. The property involved was sold at an above the asking price and 24 viewings were arranged. The staff were efficient and friendly always returning calls promptly. I would recommend anyone to use them
Paula was very accommodating and made us feel nice and relaxed during our viewings, and answered any questions competently and comprehensively. Thanks Paula!
Johnathan Burry at Keenan’s estate agent provided an excellent valuation and service. Thank you Johnathan Mr and Mrs Benmore
Based on analysis of 66 reviews rated 1-2 stars for Keenans Estate Agents
“Never use Keenan’s awful service provided”
“The viewing team is really good and at the start they make you feel like buying from them is a good idea But once yo...”
“The estate agents at keenans were incompetent luddites who slowed down our process of buying a house immensely and al...”
“There is now a ninth access request so far this year this time for a house inspection”
“This proved stressful for us as the lack of communication was horrendous, couldn’t get hold of the branch manager aft...”
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Keenans Estate Agents is a prominent estate and letting agency based in Greater Manchester and East Lancashire, specializing in property sales and rentals. The company provides a comprehensive range of services including property valuations, buyer and seller support, and landlord assistance. Keenans aims to cater to a diverse clientele, including first-time homebuyers, seasoned investors, and renters seeking quality accommodation in the North West region. With a focus on delivering valuable insights and expert advice, Keenans Estate Agents helps clients navigate the property market effectively. Their user-friendly website allows customers to search for properties based on specific criteria, making it easier to find homes that meet their individual needs. The agency is committed to ensuring a seamless experience for all stakeholders in the real estate process.
Keenans Estate Agents receives a mix of feedback from customers, with many praising the service and dedication of specific staff members like Harry, Jack, and Lorraine, who are noted for their professionalism and responsiveness. Reviewers express satisfaction with the speed and efficiency of the sales process, highlighting successful transactions, such as selling a house on the first day of viewings. However, there are significant complaints regarding the overall competence of the agency, with multiple customers describing experiences of poor communication, unprofessional behavior, and delays that nearly jeopardized their property transactions. Some individuals report feeling judged or neglected, particularly those with disabilities.
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