Good customer service on the telephone…
Good customer service on the telephone and easy to follow processes for renewal.

10 months ago
Well pleased with the service I received and the the price I paid for my travel insurance.
10 months ago
I find it easier to read and answer questions online as it is made clear
10 months ago
Easy to use and very well priced.
Good customer service on the telephone and easy to follow processes for renewal.
A very quick and easy process to get travel insurance.
I found the person I spoke to very helpful and patient. Everything was explained as we went through the application
Very helpful staff, they explain fully although there is a lot of information to take in on the phone call, fortunately I have had several policy’s so I feel by now I feel confident in renewing ,each time I need one.
Very experience and processional service felt very comfortable in dealing with staff
I had an additional health issue to add to the list from my previous insurance, so the website said I needed to speak to someone. I ended up speaking to a very helpful young lady and she was able to assist and get me exactly the cover that I needed. I was also impressed with the overall price, considering the extra health issue. I have used JustTravel for the last 5 holidays and will definitely be using them in the future.
Everything went swiftly and efficiently, the receptionist asked the questions and quickly found the travel insurance I needed. Also dealt with another query to my satisfaction
Very helpful in sorting my requirements. Highly competitive prices and varying levels of cover available. Highly recommended.
Web site was uncomplicated making it easy to use. When I contacted a customer service operator, he was able to resolve my error quickly.
Just renewed our travel insurance with Just travel, excellent service, got great cover for a very good price, the service was very friendly and all choices of different options was explained during the process. Will definitely be using again.
A good company to use for the over 70’s with medical conditions. I have used them previously but found that they frequently recorded my answers to their medical questions wrongly. So despite their competitive prices I switched to another company for a while. I decided to try them again and this time not a single error and a cheaper price than than the other company. I shall be back.
Really smooth transaction and very polite customer service person and very knowledgeable, answered all of my questions satisfactorily.
We have been refused insurance by other Insurance Brokers in the past (admittedly for other holidays), but Just Travel Cover were very friendly and courteous, and provided an excellent insurance at a very competitive price. And on top of that they took another 10% off the premium! A very pleasant experience, and we will definitely use them again in future.
Wasn't held for hours on the phone waiting to speak to someone. The person I did speak to was very professional and explained everything very clearly so I was in the best position to choose which policy suited my needs the best.A very warm and kind young man called Paul answered all my questions and put me at ease I would definitely recommend Just travel
Good value insurance for cruise trip. Easy to get cover, with policy documents emailed immediately. I didn’t have to claim or contact anyone so can’t comment on the service or claims process.
Easy to use, easy to choose and a great website altogether.
I have used just travel for cruise cover many times and have never found any better Great service great company Highly recommended
After getting let down by Passport Office, trying to renew my Passport, within the 10 weeks they stated for my Passport to arrive, which it did not, I had to Reschedule my holiday to Sept 2022, instead of the planned on of May 2022, I contacted Just Travel and explained my Situation, and Kim who i spoke to was Excellent in amending my holiday coverage from May to September, it was a Pleasure dealing with her...!!
Excellent website and quite responsive. Different levels of cover and competitively priced.Over 75 age groups covered.
Always competitive and friendly , very patient in explaining things to
Based on analysis of 54 reviews rated 1-2 stars for Just Travel Cover
“I've just written directly to Just Travel as imglobal claims department still haven't paid out for a cancellation cla...”
“I've just written directly to Just Travel as imglobal claims department still haven't paid out for a cancellation cla...”
“Absolutely ridicolous service”
“A mixed bag here”
“⭐ 1 Star – Left Uninsured Abroad After Misleading Renewal Advice and No Follow-Up Reference: RQ-WF6ZCXG We were lo...”
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Just Travel Cover is a travel insurance provider that specializes in offering policies with no age limit and coverage for a wide range of pre-existing medical conditions. The company aims to assist travelers in finding suitable insurance options for both single trips and annual multi-trip plans. By collaborating with a diverse panel of insurers, Just Travel Cover tailors insurance solutions to meet the unique needs of each customer, ensuring that individuals from 18 to 80 years old can find adequate protection for their journeys. Targeting a broad audience of travelers, Just Travel Cover provides peace of mind for various travel scenarios, including leisure vacations and cruise trips. The company's offerings include specialized cruise travel insurance, which addresses the specific requirements of cruise travelers. With a focus on helping customers navigate the complexities of travel insurance, Just Travel Cover is dedicated to ensuring that travelers are protected against unexpected events during their trips.
Just Travel Cover receives high praise from customers for its user-friendly service and competitive pricing, with many finding the online process straightforward and efficient. Reviewers frequently highlight the helpfulness of the staff, noting that they provide clear guidance and support, especially for those with specific medical needs. The company is commended for offering fair prices and comprehensive coverage options, making it a popular choice for travel insurance. However, some customers express concerns about misleading renewal advice, which has led to negative experiences, including being left uninsured abroad. Despite these criticisms, the majority of users report satisfaction with their overall experience. Overall, Just Travel Cover is viewed positively, with a strong emphasis on ease of use and customer service.
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