JS Law
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Abysmal experience
Abysmal experience, at a very stressful time in my family's lives, they have done their best to make what is a very straightforward chain of two properties practically unbearable. The conveyancer - hardly ever answers the phone, - hardly ever answers an email, - can't give a straight answer to basic questions as "When were the searches instructed?" - mislead you into thinking these searches take up to 6 weeks, only to find out from the council that they will answer in 10 working days or less. This isn't the majority of the clients, however, consider this, 13% of the clients have rated the experience below 5 stars, and 6% have rated it 1 star, that is telling. Resorted to this as a means of venting my frustration, and in the hope that someone will finally take note of my concerns. Avoid at all costs.