Great service
Great service! My conveyancer Amy Stupar was superb, very responsive, proactive and quick to act. Would recommend!

10 months ago
JS Law handled my sale and purchase. I would like to give a 5 star review for Khusbu Vhikabai. Throughout my experience with JS Law, Khusbu has been professional, supportive and understanding, answeri... See more
10 months ago
Use at your own risk. Offered little help in terms of protecting my interests with my property purchase, and never responded to me when questions arose after the completion. I would report them to the... See more
10 months ago
Terrible firm. Incompetent, rude and arrogant. Please avoid this law firm at all costs. No axe to grind here at all and I will be making a complaint to the law society.
Great service! My conveyancer Amy Stupar was superb, very responsive, proactive and quick to act. Would recommend!
Very happy with the service provided by my conveyancer Chloe. She was professional, friendly and extremely helpful answering all of my questions promptly. She was also very patient when I had problems uploading documents.
Id like to echo a previous review which is very similar to the experience I am currently having. I am writing to express my extreme dissatisfaction and utter disappointment with the service I have received from JS Law regarding the sale of my property. I am demanding immediate action today to rectify this unacceptable situation. The contrast between the exceptional service I received from Gowland White during the sale of my property and the service I have received with JS Law for conveyance is astounding. My current experience has been nothing short of disgraceful. I have received no updates whatsoever, despite being in a crucial phase of the sale. Multiple messages and emails have gone unanswered, not even acknowledged days later. I am completely in the dark, while all other parties in the chain are working towards completion this Friday—a fact I only know thanks to my own efforts. I have no idea if JS Law is even aware of this deadline, let alone actively working toward it. Furthermore, there is no visible route to escalate a complaint. The complaints portal is inaccessible and invisible. The lack of accountability and transparency is both alarming and unacceptable AVOID AT ALL COSTS. If there was a zero rating available, I would give it!
My solicitor was extremely prompt and professional with all their tasks. They were very friendly and answered any queries that I had with patience and clear explanations.
Just a quick note to to commend Zoe McLeavy and her Team for everything they did to secure me the keys to my new flat. Buying a Property is said to be one of the most stressful tasks anyone can undertake, but Zoe and her Colleagues were always available to help with any questions I might have and were dilligent in making sure that Land Registry details and Health & Safety aspects were completed thoroughly.
LIKE FROM JS LAW cost us our buyer, money and time plus a lot emotion. We where buying a house through Luke one of their solicitors. For a whole month our solicitor asked him to answer the queries she raised. He didn't each week became another week. We reached completion day. That's when Luke realised that one of the queries was the debt which was on the property. Our solicitors had been prompting him about numerous times over that period of a month and so did we. Through the estate agent. We where on a tight time schedule. Luke disappeared the vendor didn't get any further help from him. Our buyers got fed up and walked. DONT USE THIS FIRM THAT'S MY ADVICE
The sales process went through smoothly all thanks to Sri-Devi Morapitiya. She was great from the start, good communication and she pushed for things to get done on time when the other party seemed to be dragging their heels. Thank you for your help.
Fantastic service from Chelsea at JS Law. Responsive, helpful and very efficient, would thoroughly recommend for anyone purchasing a property. Thanks Chelsea!
Irfaan has been an absolute star helping us with our case. The process was smooth sailing and I had no difficulty being able to stay in contact. I was also really impressed with the website used which was user friendly and accessible. Thank you so much!
Easy to use service, advisor (Alistair Powell) was very friendly,polite and helpful. Recommended
Absolute nightmare, I have spent the last week trying to contact my conveyancer to only be greeted with automatic reply and a managers email to only get another auto reply. A Monday morning of non stop calling I managed get through to an agent, explained my situation and she said she will get someone to call me back asap (I didn’t get a call back) it’s been 4 days non stop calling to only get through to an answer machine. The solicitors and estate agent of the property I’m purchasing have also been trying to call and email they have just been ignored too, They was expecting to exchange on the Monday. Diabolical conduct!
Firstly the support on completing important documents was always there. Fast replies for our questions Low stress on the whole completion of the sale of our fathers house was just what we needed Minal Patel and her colleagues were calm and positive on every conversation and communication throughout Thank you all for your help at a personally sad time for me and my brothers
Amy has been brilliant. She was so helpful and patient in answering all of my endless questions! Would definitely recommend JS Law. Thank you!!
I can’t thank VJ enough for all his hard work and effort on our sale and purchase. I would highly recommend using Vj for all your conveyancing needs. He’s a true asset to JS Law!
Grace, has been absolutely superb, she has kept us informed the whole way, followed up on queries and chased the sellers solicitors the whole way. She has made the process so much smoother than expected, thank you so much Grace!
JS Law have been incredible to work with on the purchase of our first property! Very clear communication and very quick to respond to any queries that we had regarding the process. Super happy with our experience with them and a big thank you to Irfaan for all the help. Highly recommend!
What a smooth experience with JS Law. My conveyancer Bisma was seamless. She helped me get the sale done before the Stamp duty deadline. She kept me informed throughout the process and was extremely helpful in getting things over the line. Thanks JS Law and Bisma :)
Irfaan was very professional and kept us informed all the way through the process. Would recommend.
We have had a terrible experience with moving there has been more downs than ups But Kelly has worked so hard for us, she has explained everything clearly and been our shoulder to cry on Without her I do not think we would have ever got this far, we can not thank her enough Thank you for your hard work and listening to us
Ruby Allen was brilliant from start to finish for me, she is very professional and very quick to respond to any emails and queries I had. She even replied when she was meant to be on annual leave. I would definitely not hesitate to use again if needed. Thanks again ruby
Based on analysis of 63 reviews rated 1-2 stars for JS Law
“I feel compelled to share my experience with the law firm currently handling our house purchase, as it has been deepl...”
“Communication has been minimal at best”
“Use at your own risk”
“Due to the delays, we’ve had to apply for a mortgage offer extension, and we are now just over a week away from the m...”
“Luckily I haven’t used these clowns but my buyer has”
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JS Law is a conveyancing service provider based in the UK, dedicated to simplifying the process of buying and selling homes. The company offers a personalized approach to conveyancing, ensuring that clients have expert guidance throughout every step of their property transactions. JS Law aims to alleviate the stress associated with moving by keeping clients informed and in control, utilizing innovative technology and outstanding customer care. Targeting home buyers and sellers, JS Law provides fixed fees that include a “No Sale, No Legal Fee” guarantee, meaning clients will not incur legal fees if their transaction does not proceed, aside from a nominal File Opening Fee. Regulated by the Council of Licensed Conveyancers, JS Law is committed to maintaining high standards in its services, making it a reliable choice for families looking to navigate the complexities of property transactions with ease.
JS Law receives high praise for its professional and supportive service, with many reviewers expressing gratitude for specific staff members like Khusbu Vhikabai, Loni Timson, and Ruby Allen, who are noted for their responsiveness and ability to make the process smooth and stress-free. Customers appreciate the thoroughness and dedication shown by these individuals, often highlighting their prompt communication and willingness to address queries. However, a significant number of negative reviews point to serious issues with communication and service quality, with complaints about delayed responses and a lack of support during critical moments, leading to frustration and stress for some clients. The firm’s internal processes are also criticized for being inefficient, contributing to a sense of disorganization.
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