Superb service
Superb service, from design to final execution.
4.9
Excellent
100 reviews
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Review summary
JPS Renewable Energy is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Ace from start to finish
Smooth experience from start to finish. Responsive team and pleasant people to deal with.
GivEnergy Battery added to existing…
GivEnergy Battery added to existing solar system. I chose JPS energy to install a GivEnergy All in One Battery and Gateway to add to my exisiting solar panel system. I had contacted a few companies, but JPS were the only one that got back to me straight away and talked me through the options available rather than just giving a quote. The service I received from JPS was very professional thoughtout, from the initial enquiry, through to the site survey and installation. The engineers that installed the battery and gateway were very professional and did a neat and tidy install of both devices. The whole installation process took less than a day. Once the system was commisioned the engineer took the time to talk me through the system and answer any questions I had. From my experience I would definitely recommend JPS.
Initially unreliable and amateurish
Having waited months for an installation, paid a deposit (in which time the market price of the equipment had dropped by 20%) JPS Energy cancelled the installation appointment at the close of business the previous evening and delayed for another month. Of course no acceptable explanation was given and the office was closed as soon as the email was sent, so none could be sought. This company charge top market rate but provide ghetto service. In hindsight it would have saved me time, money (literally thousands) and effort to have used someone else. Edit: Once the issue was raised, JPS took steps to find and rebook a more acceptable date for the install and made a financial discount gesture to help compensate for the delay and late change. I am satisfied with a fair customer service response.
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Website
jpsrenewableenergy.co.uk
All reviews
100 total • Write a review
Showing 81 - 90 of 96 reviews
SA
Very knowledgeable staff who I dealt…
Very knowledgeable staff who I dealt with initially, very quick turnaround on the admin side, quick installation from time of order.
Date of experience: April 18, 2024
MW
A very happy customer :)
Extremely good service from my initial enquiry phone call up to the demo of the Enlighten App following installation.
Date of experience: April 16, 2024
GW
Really good company
Really good company, great service and made it simple to understand. Sensible and friendly installation team… would recommend 👍
Date of experience: April 16, 2024
T
Tomo
US
Can’t recommend JPS enough
Can’t recommend JPS enough. I spent a long time looking for a reputable Solar Company, and luckily stumbled upon them online. Although they are based in Kent they were willing to come to London. I applied for a quote Feb 22, and by March 19 it was fully installed. They’re also one of the few to use the combination of Enphase inverters with Tesla Powerwalls, which is by far the most efficient and reliable off grid setup available, which is what i was looking for. As an added bonus, they’ve also recently been purchased by Good Energy, who give JPS customers a flat rate of 20p/kwh for exports. Thank you to the whole team at JPS, will definitely recommend to everyone interested in solar!
Date of experience: March 26, 2024
TS
Competitive tender
Competitive tender, professional and efficient. A very nice team to deal with. I can highly recommend.
Date of experience: March 17, 2024
JH
Fantastic experience from start to…
Fantastic experience from start to finish. Professional and efficient and genuinely caring about our project. Would greatly recommend to others interested in solar.
Date of experience: March 13, 2024
MJ
So pleased with the work
I am so pleased with the how JPS delivered this challenging project. All the team were polite, professional with a “can do attitude”. They delivered high quality work on schedule. I thoroughly recommend them.
Date of experience: March 12, 2024
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