Very good customer service
Very good customer service

10 months ago
always has loads off stuff in stock really good quality on clothes i recommend jd to everyone
Very good customer service
Easy to use website & navigate. Really good price, good communication
Amazing product, however Delivery to store took 7 days for an item that was in stock. Probably won’t use that service again.
11 mei een bestelling gedaan van 2 paar schoenen. 1 paar zou op mijn huisadres geleverd zijn en de andere bij de buren. Alleen nooit gebeurd, beide pakketten zijn spoorloos. Eindelijk na 3 weken contact gehad met JD sport, die zeggen dood leuk ‘volgens track&trace zijn ze geleverd, dus voor ons is het afgewerkt?????? HOE DAN?? Anders moest ik mijn bank of het bedrijf waar ik mee betaald heb (Klarna) maar even bellen. Makkelijk om het probleem bij hen neer te leggen. Geen schoenen, wel rekening van 350 euro!!!!! Service bij JD sports is echt zo slecht. Mensen denk na voor dat je online wat besteld bij ze, voor mij nooit meer JD Sports
The young man who helped me in the ventura store was so helpfull I purchase goods for my grandson and my great granddaughter well done
Order did not come
The price was really good
10% cash on 1st purchase on app is a con
Ordered a pair of trainers from my boys for Father’s Day. When arrived the one trainer was obviously from the shelf. The white was discoloured, had a yellowish colour. The other trainer brand new and very white had a security tag on. Went to the store to return only to be advised I need to call customer service. Never had a problem before with JD however this experience was less than satisfactory.
Stop bombarding me with emails I have unsubscribed and this company persists to send pointless and annoying correspondence to the point where I will never shop with them again.
Jd is a good shop where you can buy amazing shoes from
Excellent as usual
This is one for the girls who live in JD Sports land. It screams fenimity and looks good as well. The pink detail against the black colour are a perfect match. And it's true to size I got a size small and it's a perfect fit and looks cool teamed with baggy jeans. I would recommend this as the best hoodie in JD land.
Fast delivery, good price and the staff in the shop were lovely.
Seeing my grand daughters face She was so happy
Excellent service
Item was delivered within a few days. Reasonably priced as well, so really happy with everything
Usually delivery and service is good but ordered same day click and collect, didn’t arrive until the following day. Went to store to pick up, the girl couldn’t find it anywhere. Waited 20 mins to be told it hadn’t been delivered and I would get a refund. Told her I’d had an email to say it had been delivered with a picture of it on the counter for her to then suddenly find it! Good job I had confirmation as I’d be waiting a long time for a refund!
True to size , very satisfying.
Great company with great service
Based on analysis of 206 reviews rated 1-2 stars for JD Sports
“Filled out their customer service contact form twice over the past few weeks and heard nothing back, had to call up j...”
“Won’t sent another pair just have to wait now 10 days for a refund”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
“I’ve been sent totally wrong item I can’t return the mistake is laughable can’t get through to anyone store can’t hel...”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
JD Sports is a prominent online retailer specializing in sportswear and athletic footwear for men, women, and children. The company offers a wide range of products from leading brands such as Nike, Adidas, and Under Armour, catering to fitness enthusiasts and fashion-conscious consumers alike. With a focus on style and performance, JD Sports provides a comprehensive selection of clothing, footwear, and accessories suitable for various sporting activities and everyday wear. Customers can explore exclusive sales, including discounts of up to 50% off, and benefit from services like free standard delivery and same-day click and collect options. JD Sports also offers incentives such as a 10% discount for students, enhancing its appeal among younger demographics. By prioritizing customer convenience and a diverse product range, JD Sports aims to meet the needs of active individuals seeking quality sports apparel and footwear.
JD Sports receives a mixed reception from customers, with many praising the quality of products and the helpfulness of staff. Reviewers frequently highlight the good selection of items available in-store and commend the efficient delivery service when it works as intended. However, a significant number of complaints focus on issues with order fulfillment, including receiving incorrect items and delays in shipping, particularly with next-day delivery promises. Customers express frustration over poor customer service, citing difficulties in reaching support and resolving issues. Experiences in physical stores also vary, with some reporting negative interactions with staff. Overall, while JD Sports offers quality products and a pleasant shopping environment, persistent order and service issues detract from the overall experience.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.