10 months ago
always has loads off stuff in stock really good quality on clothes i recommend jd to everyone
Everything perfect nice product, quick delivery
Absolutely love ordering from JD sports, have used them for many of years, trainers, clothes, new products and a range of different colour ways! Couldn’t fault there customer service online or in store.
The item in the quality is absolutely good and brilliant but all the staff in the shop are awful to deal with no one attends no one cares it's just a big mission trying to get your items that you ordered online staff are very unfriendly at perry Barr and capehill
Joke been waiting 12 days for my parcel emailed an ain’t heard nothing
Appalling in store service at what I am assuming is JD sports ‘Flagship’ outlet in the Trafford Centre, Manchester. It’s a big store… and it was always going to be busy on a Saturday afternoon, however, and please correct me if you think it is unreasonable to wait 30 minutes for a pair of trainers to come from the stock room? I asked the assistant several times if they were coming and he said they were, JD also have a screen showing the picking status of your chosen footwear but this was totally inaccurate. Shoes finally arrived, brought by another assistant who was carrying a stack of mixed orders for other customers, some more of which had been waiting longer than I was! The assistant wasn’t apologetic at all, just said that he wasn’t allowed to move from his station. Shoes were then sent to the till where we went to pay. Now, this gets better… the girl serving us checked the shoes sizing to that on the box and they were different. Size 6 on the box, 6.5 were the shoes… and no more genuine size 6 left in store! Now the girl serving us was brilliant, genuinely apologetic and caring. Very young but her communication skills were amazing, beyond her years! Might I also add that there was a noticeable lack of management around, just kids doing their part time jobs… which, gauging by what they do is just walking back and forth and not doing very much at all. I look forward to some kind of response…
Amazing shoes
Is it just me or has shopping in JD become dreadful! The music is becoming a nightmare. We don't purchase half the stuff my daughter wants because we can't last in there more than 2 minutes. How your staff cope every shift is beyond me! Other than that - most staff are helpful and the products are exactly what we want. We'd shop online more if my daughter did have to try before she bought due to her size.
Good fast service
Great service.
Excellent efficient service .
The customer service was very good, staff more knowledgeable and helpful. I would recommend JD Stores, their Services and Products are top knot
Fast, efficient service.
Quick and easy
Unknowledgable staff on till. Went in for refund with 4 separate items and receipt, total of 95 pounds, girl was adamant I had kept 2 of 4 items as the "4" items were sets and tried to refund me 40 pounds. Wth only when another staff member intervened did this issue get resolved...never again!!
Easy and quick delivery
I LIKE IT ! Very quick!
Easy to order, quick delivery and I got exactly what I ordered, can't really say much more.
Staff very helpful, went above and beyond to try and help .
Like the Tshirts
Fast efficient delivery experience,
Based on analysis of 206 reviews rated 1-2 stars for JD Sports
“Filled out their customer service contact form twice over the past few weeks and heard nothing back, had to call up j...”
“Won’t sent another pair just have to wait now 10 days for a refund”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
“I’ve been sent totally wrong item I can’t return the mistake is laughable can’t get through to anyone store can’t hel...”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
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JD Sports is a prominent online retailer specializing in sportswear and athletic footwear for men, women, and children. The company offers a wide range of products from leading brands such as Nike, Adidas, and Under Armour, catering to fitness enthusiasts and fashion-conscious consumers alike. With a focus on style and performance, JD Sports provides a comprehensive selection of clothing, footwear, and accessories suitable for various sporting activities and everyday wear. Customers can explore exclusive sales, including discounts of up to 50% off, and benefit from services like free standard delivery and same-day click and collect options. JD Sports also offers incentives such as a 10% discount for students, enhancing its appeal among younger demographics. By prioritizing customer convenience and a diverse product range, JD Sports aims to meet the needs of active individuals seeking quality sports apparel and footwear.
JD Sports receives a mixed reception from customers, with many praising the quality of products and the helpfulness of staff. Reviewers frequently highlight the good selection of items available in-store and commend the efficient delivery service when it works as intended. However, a significant number of complaints focus on issues with order fulfillment, including receiving incorrect items and delays in shipping, particularly with next-day delivery promises. Customers express frustration over poor customer service, citing difficulties in reaching support and resolving issues. Experiences in physical stores also vary, with some reporting negative interactions with staff. Overall, while JD Sports offers quality products and a pleasant shopping environment, persistent order and service issues detract from the overall experience.
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