10 months ago
always has loads off stuff in stock really good quality on clothes i recommend jd to everyone
Paid for next day delivery didn’t turn up the. Next day
Order came on time and easy to collect from the store. The trainers were at a great price.
Easy process. Kept informed and arrived as stated
Haven’t received my order. Nobody can find it
I bought a pair of shoes online only to find on receipt that the sizes ran a bit larger in that particular brand. I took it back to my local store. The staff were very helpful . They reordered another pair and it was promptly delivered to my home 4 days later.
Really nice range and quality of products. Good service….. love to but from here
I have ordered 2 tshirts , recivied one , i spoken with customer service by phone , i also sent form after that , no any repalay for multiple emails ,
Always fantastic service
I’m very happy to buy the product
I been spending nearly £200 for last month for shoes. This time is very disappointing about service and shoes. Which is explained staff Hakka Bondi is rubbish. I never gonna be again JD Thanks.
just fab, and thanks for jaw breaking deals as always. Thank you JD.
Having small feet, I struggle to find trainers (or shoes) that fit! So, in desperation, I checked out JD Sports' website and found exactly what I wanted. The trainers I bought fitted perfectly and, as promised, were delivered on time the next day. I shall certainly buy from this website again!
Very nice Good service
Goods delivered to the incorrect address and despite contacting Evri and JD Customer Servies email - absolute zero response or acknowledgement of the failure to deliver the goods or any remedial action. I had to go door to door on a large industrial complex to try and locate the delivery which fortunately I did. Quite frankly, this is the worst customer service I have ever experienced.
Great service as always
I love the trainers, I will definitely buy again. Delivery was on time.
Good on time delivered
Easy to order. I was messaged as soon as my order was ready. Went to the shop to pick them up. They were ready for me. Staff were helpful and polite
Very helpful in the gloucester shop great customer service
price and response from staff when picking up package
Based on analysis of 206 reviews rated 1-2 stars for JD Sports
“Filled out their customer service contact form twice over the past few weeks and heard nothing back, had to call up j...”
“Won’t sent another pair just have to wait now 10 days for a refund”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
“I’ve been sent totally wrong item I can’t return the mistake is laughable can’t get through to anyone store can’t hel...”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
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JD Sports is a prominent online retailer specializing in sportswear and athletic footwear for men, women, and children. The company offers a wide range of products from leading brands such as Nike, Adidas, and Under Armour, catering to fitness enthusiasts and fashion-conscious consumers alike. With a focus on style and performance, JD Sports provides a comprehensive selection of clothing, footwear, and accessories suitable for various sporting activities and everyday wear. Customers can explore exclusive sales, including discounts of up to 50% off, and benefit from services like free standard delivery and same-day click and collect options. JD Sports also offers incentives such as a 10% discount for students, enhancing its appeal among younger demographics. By prioritizing customer convenience and a diverse product range, JD Sports aims to meet the needs of active individuals seeking quality sports apparel and footwear.
JD Sports receives a mixed reception from customers, with many praising the quality of products and the helpfulness of staff. Reviewers frequently highlight the good selection of items available in-store and commend the efficient delivery service when it works as intended. However, a significant number of complaints focus on issues with order fulfillment, including receiving incorrect items and delays in shipping, particularly with next-day delivery promises. Customers express frustration over poor customer service, citing difficulties in reaching support and resolving issues. Experiences in physical stores also vary, with some reporting negative interactions with staff. Overall, while JD Sports offers quality products and a pleasant shopping environment, persistent order and service issues detract from the overall experience.
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