Japan Crate

Ordering is quick and easy. I don't feel like the company is being dishonest with me. It is very easy to pause or cancel the subscription. The product is great and items are always fresh.

It was meant to be a gift subscription for my son. But I went through the process of buying this subscription, and the site never asked me for my son’s name, or whether I wanted to write some kind of holiday note. Also: I wanted to make sure it would arrive before Christmas, but the order process never indicated the first month's arrival day.

So fun and had no idea you existed! I have two Anime fans in my family, and so this will be an awesome gift for one of them to get a taste of Japan right at home! TY

Love love love the Japanese crate, since I can’t make it to Japan for all these yummy treats , the crate is the best way to go!

Japan crate is a great website, and they have high quality packaging and content.

Thank you for including Trinidad and Tobago 🇹🇹!!!!!!

I just placed an order with Japan Crate. I am SO excited! We see the crates at our local World Market. But we did not know what the boxes contained. By sighing up for your site, we can now see what we are getting! Cant wait to get our order!

Boxes have been about 3 weeks delayed for the last 4 months. They are currently over a month behind. Great stuff.... when it arrives. Also customer service will give you a 100 dollar gift card for their website of which you can make another purchase that wont arrive.

I originally subscribed for the exclusive Persona 5 box they had. That went well, so I decided to continue my subscription. I purchased two crates for my boyfriend and I back in November 2022. Was sent a tracking number. That never arrived, so I reached out to customer support. They apologized and was told they’d ship out December’s box. Received a tracking number for that as well. Only one of two boxes were delivered.. when I paid for two. Overall, an extremely disappointing experience. The price you’re paying for these boxes are unbelievably high for what you’re getting.

I have been a subscriber with JC in the past. This time I subscribed in August and received my first Crate, which was good. Then I received no more crates. I contacted them each month and received a proforma reply full of platitudes. Despite being directly asked,they will not tell me when or if I will receive another crate in my subscription. They have lost my trust.

Never got the package I ordered

I order one Halloween crate and it never arrived, communication is not the best only email and it takes to long for a reply now I have 2 creates coming and I can’t cancel because I have to wait for an email, literally 2 months later I might receive 1 create

Is good i want more dribns

Giving people the opportunity to experience different cultures

Japan Crate customer service has never let me down. Any time, even though it's rare, that I have an issue, they resolve my issue promptly, professionally, and kindly. My 16-year-old daughter loves the variety of snacks and learning more about Japan. I enjoy the coupons and other box choices as well.

I love Japan crate

The best crate out there

I love the new box design and special item in the box. It's refreshing.

I ordered a 3 month sub on 15/09, hoping I'd receive all 3 in time for Xmas. It is now 3/11 (10 weeks since order placed) and I haven't even had one crate go out, let alone be received. I asked for an ETA and they copy/pasted a roundabout response with no actual dates. I asked for refund but they refused. Would not recommend this service, wish I didn't waste money on it.

The site is very easy to use and im super excited