Review summary

Jacksons Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

S
Regular communication and updates.

Regular communication and updates.

Getting the Job done

We recently completed a comprehensive home remodel with Jackson’s Design, led by refurbishment consultant Ana Tonial. Ana brought exceptional project management skills and deep industry knowledge, guiding us through every phase—from design and planning to execution. As with many construction projects, we encountered unforeseen challenges, budget recalibrations, and tough decisions. What set Ana apart was her transparency and steady communication. She kept us informed at every step, even when the updates weren’t always easy to hear. Thanks to her tenacity and responsiveness, the project was completed to a high standard. We’re truly delighted with the transformation and the aesthetic outcome. The journey wasn’t without its bumps, but the result speaks for itself.

JO
Great experience - thanks Enrico

Jacksons have been great to work with - Enrico in particular is very dilligent and always there to support both me and my tennants. Living abroad makes this especially valuable as I know I have someone I can trust looking after my flat for me

Very positive experience

Since working with Ledj, I have found her to be incredibly supportive. Her communications are speedy and personal, and she seems to care about giving the best service she can.

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All reviews

269 total • Write a review

Showing 251 - 260 of 265 reviews
CR
5 out of 5 stars

Kerry Dunmall was very helpful with…

Kerry Dunmall was very helpful with resolving teething problems and helping us settle in .

Date of experience: May 21, 2019

SR
5 out of 5 stars

Kerry Dunmall has recently taken over…

Kerry Dunmall has recently taken over as my property manager. I’ve found her to be friendly and very responsive to my needs. Kerry is quick and efficient at addressing my maintenance requirements as they arise.

Date of experience: May 20, 2019

D
5 out of 5 stars

Matt Blomeley has been a very kind and…

Matt Blomeley has been a very kind and polite property manager, respectful of our needs and timings.

Date of experience: May 20, 2019

S
4 out of 5 stars

Professional and friendly

Jess steer has recently been my property manager.. taken over from previous colleagues who would totally ignore my phone call and email.. (So professional), polite and friendly.. very efficient with coming back to me .. she's such a star.. finally feel I am in good hands.

Date of experience: May 17, 2019

HC
5 out of 5 stars

Reliable & trustworthy

Having had a very frustrating experience with estate agents managing a property I lived in previously, dealing with Jamie has been such a breath of fresh air. He is really friendly and understanding when dealing with maintenance issues and always gets them resolved quickly. We appreciate him so much!

Date of experience: May 15, 2019

GD
5 out of 5 stars

Matt Blomeley has been an excellent…

Matt Blomeley has been an excellent help in sorting out the issues with the orevious tenants. Patient and very courteous.

Date of experience: May 14, 2019

AL
5 out of 5 stars

Absolutely 5 ⭐️ service!

Absolutely 5 ⭐️ service!. Ana & Marta are very helpful and very efficient with coming back to us. We really feel they are working in the best interest of the property and that they genuinely care about tenants ( us). It is just such a relief to feel we are in good hands. Thank you

Date of experience: May 14, 2019

C
5 out of 5 stars

Jamie Nash has been our property…

Jamie Nash has been our property manager and we have been very pleased with his continuous updates and reassurance that he is looking into our property concerns. We are still waiting to hear back from our landlord on a few things but hoping Jamie will be able to continue to chase. Thanks!

Date of experience: May 9, 2019

MC
5 out of 5 stars

So professional

The gentleman, Matt Blomeleywas very polite and professional, excellent service. He also fixed the toilet, and he was very friendly and helpful.

Date of experience: May 9, 2019

EH

E H

US

4 out of 5 stars

Have dealt with Anna ans Marla

Have dealt with Anna Marla. Good communication flow. No major issues to deal with. Work carried out as described.

Date of experience: April 25, 2019

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