Review summary

Jacksons Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

S
Regular communication and updates.

Regular communication and updates.

Getting the Job done

We recently completed a comprehensive home remodel with Jackson’s Design, led by refurbishment consultant Ana Tonial. Ana brought exceptional project management skills and deep industry knowledge, guiding us through every phase—from design and planning to execution. As with many construction projects, we encountered unforeseen challenges, budget recalibrations, and tough decisions. What set Ana apart was her transparency and steady communication. She kept us informed at every step, even when the updates weren’t always easy to hear. Thanks to her tenacity and responsiveness, the project was completed to a high standard. We’re truly delighted with the transformation and the aesthetic outcome. The journey wasn’t without its bumps, but the result speaks for itself.

JO
Great experience - thanks Enrico

Jacksons have been great to work with - Enrico in particular is very dilligent and always there to support both me and my tennants. Living abroad makes this especially valuable as I know I have someone I can trust looking after my flat for me

Very positive experience

Since working with Ledj, I have found her to be incredibly supportive. Her communications are speedy and personal, and she seems to care about giving the best service she can.

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All reviews

269 total • Write a review

Showing 211 - 220 of 265 reviews
MA
5 out of 5 stars

Matt Blomeley has been great

Matt Blomeley has been great at helping us to communicate with the landlord and to order an additional key. His communication was quick and efficient. We are very grateful for his support with our new property.

Date of experience: August 8, 2019

R
4 out of 5 stars

Helpful problem solving

After a couple of issues with some bedroom furniture I had reached out to Jacksons to get this replaced, after emailing a couple of times I got a reply from Matt who went about finding the best option that worked for everyone involved to go about sorting it.

Date of experience: August 5, 2019

fc
4 out of 5 stars

Kerry Dunmall has been taking care of…

Kerry Dunmall has been taking care of managing issues with our property recently, in a very efficient way. Very happy with the service!

Date of experience: August 2, 2019

LR
5 out of 5 stars

Jacksons

James Brignell has been quick in responding to our queries and has helped our tenancy run smoothly.

Date of experience: July 28, 2019

CM
4 out of 5 stars

Good and efficient service from Matt…

Good and efficient service from Matt managing my property. Always responds very promptly to any queries/issues and very professional to deal with.

Date of experience: July 28, 2019

RG
5 out of 5 stars

Kerry Dunmall

Kerry Dunmall has been a very kind and considerate property manager, being flexible when appointments need last minute changing etc - it is much appreciated. Thanks, Kerry!

Date of experience: July 26, 2019

SR
5 out of 5 stars

Great service from Jackson's for…

Great service from Jackson's for managing our rental property. James Brignell, our property manager Is a pleasure to deal with.

Date of experience: July 25, 2019

CQ
5 out of 5 stars

Mo is always prompt on getting back…

Mo is always prompt on getting back with any queries and very personable.

Date of experience: July 25, 2019

B
5 out of 5 stars

Great help!

Excellent, speedy responses from James who has been a great help with our end of tenancy process. Has made everything really clear!

Date of experience: July 25, 2019

K
4 out of 5 stars

I am satisfied with the service…

I am satisfied with the service received from Jacksons, they are always quick to resolve major issues with the property. I would recommend using Jacksons to friends and family.

Date of experience: July 24, 2019

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