Ingrams Water & Air

My salesman Paul made the experience better then I ever expected!

The people at Ingram water & air where very helpful and professional.

Very easy to place my order. Good customer service.

Great people, great service and awesome products.

My customer service representative Dana Austin did a wonderful job tracking and making sure my package got delivered. Dana Austin was professional, courteous and most importantly had the information for me that I needed to know about my shipment. She’s a pleasure to deal with. I enjoyed working with her and her professionalism in the job.

Part was OEM as promised and had I been home, I would have had it in a day.

Good customer service and good price .

Knowledgeable.

Ms. Brandi (Crouch) was very helpful This was in spite of having technical issues on her end to set up the order. She kept me informed of what the delay was and patiently continued going through each step until we had the order set up. She answered my questions completely. Many Thanks to Brandi! May be Brandy.

Very helpful

I deal with alot of vendors and I have to be totally honest , this company is the pinnacle of professional, everything about my transaction was right on target, from now on all of my A/C needs will be with Ingrams , everyone should give them a shot at your business I promise you will not be sorry, they pay me nothing for my review, Ingram keep doing what you are doing,

Moved me in the product I needed.

Ingrams was expedient with shipment and very willing to take care of the issue we had with a damaged shipment. The people we dealt were extremely friendly, helpful, and considerate. They were a pleasure to talk to. We dealt mainly with Paul Ralph and Karen Rowland.

Left two messages for April and no return call Kenny finally helped

Great service

Package was delivered speedily. I arranged to be notified when shipping company was near my house. All parts appear to be there. Happy about purchasing from this company and would buy from them again.

No problem with order and received promptly

Poor customer service, in regards to damaged parts and equipment, and the waiting time to replace a damage part is not customer friendly, i know that things can happen that you have no control of, but some better arrangement should be put in place with your company and the makers of these equipment to resolved issues of damaged parts or equipments much quicker, the customer cannot wait for days to have there unit fix or replace, the sales person did well and was very helpful and that was a plus.

help finding product

Shipping was very quick, and as usual the installation is very straightforward. I have ordered several of the Mr. Cool units from you, and your sales personal and tech reps were always helpful.