Excellent and experienced solicitors
Excellent knowledge and good solicitors.

10 months ago
Katie and Flora were exceptionally good. They both took the time to explain everything I didn’t understand. They was both helpful and accommodating. They was always able to help me with anything I nee... See more
10 months ago
Working with Irwin Mitchell on bringing a discretionary trust to a close was a very positive and reassuring one. We had no previous experience of dealing with a trust, but we were guided through the... See more
Excellent knowledge and good solicitors.
Dina Lambourne has been our senior solicitor for 10 years through my son’s clinical negligence claim. She has supported us throughout the process with kindness and compassion. She is professional, has communicated everything with us every step of the way, and always been there to answer questions, she has been our voice throughout, and we couldn’t thank her enough for the support she gave us through this very difficult process
From Day 1 my solicitor, Laura Ellacott has been amazing! It’s been a worrying time but Laura has gone above and beyond. Laura has been there at every moment, in more than just the role of ‘Solicitor’. She is understanding, explains everything fully and is always at the end of the phone. She has been empathetic and catered to all of my needs and many, many questions. Everything has been explained fully and in terms I and my husband understand. We honestly couldn’t have asked for anymore. We are both eternally grateful for how my case and has and continues to be handled. I would highly recommend Irwin Mitchell, especially Laura. I would just like to mention Jade, she has also been amazing, empathetic, understanding and very thorough. Thank you all so very much from the bottom of our hearts.
I continue to be grateful for Emily's professional approach to assisting me in my case. Throughout Emily has demonstrated a thorough understanding of the legal process, and the experience to effectively guide me through it. I would wholeheartedly recommend Emily to family, friends or colleagues requiring help with their own legal support.
Excellent service from Rebecca Hearsey. She was knowledgeable and very much 'on the ball'.
I had a fantastic experience with Irwin Mitchell while pursuing my claim. From start to finish, Rosalie’s communication was excellent—clear, consistent, and always thoughtful. I truly felt like I was kept in the loop and supported every step of the way. They were incredibly thorough in their approach and showed genuine care throughout the process. Most importantly, they achieved a great result for me, and I couldn’t be happier with the outcome. I’d highly recommend them to anyone needing professional and compassionate legal support.
Charisse Tapang kept us in the loop at every step and gave us the best opinions on what was achievable. This allowed my daughter to male an informed decision on how to proceed with the best outcome.
From the start to end of my case Allie Grover and Jacqui Grover were both great at providing updates, explaining anything I was unsure on and holding my hand through the whole process, no question was too much to ask. I would also really like to highlight the patience team had whilst dealing with my case as I was still dealing with the aftermath of my negligence and at times my responses were quite slow. During these times I never felt under pressure to rush responses or documents, this really helped and would definitely be a reason for recommendation.
Samantha Burnard in the Leeds office provided me with guidance, support & advice over a number of years resulting in a successful tribunal hearing in my favour. She was always quick to respond to correspondence and easy to get in touch with. Samantha is extremely knowledgeable regarding the CICA process and I felt very well looked after. Also a special thank you to Fozia Akhtar and Demi-Leigh Deagan for their support throughout.
Julie Gale was so understanding, she gave ample of advice of what steps to take. very reliable company and strongly recommend them
Found through an advertisement on google, I was in need of a solicitor due to a hand injury and was paired with Samantha at the Leeds office, who is very very good at her job doesn’t leave a stone unturned and keeps you notified at all times, there was a few times where I didn’t reply for a while and Samantha was there to give me the push to carry on. I would highly recommend Samantha and Irwin Mitchell and a big thanks for all the help they have provided me
Thank you to Paul for successfully getting all my claim with DWP done for mesothelioma which my husband had in such a kind professional way they kept me updated at alI times .would highly recommend this company again so nice to deal with .
Charlotte Pritchard is a Saint! Seriously: she had to compose my Will and two Powers of Attorney (Finance & Wellbeing); then read out loud and explain everything… wait for it: in the presence of my daughter and son. Neither of these young adults could find anything sarcastic to say about Charlotte & complemented her on keeping the boring stuff relevant. Only a saint can do that ;-) Thank you, Marion
Shelley Young was very professional and understanding, although the past 2 or 3 years were very stressful, Shelley made it less stressful as she had fast responses and always kept contact, i am very satisfied with the outcome and don’t think I’d change anything about it
I received first class advice and service from Christine Thornley and her team at Irwin Mitchell on planning and documenting my lasting power of attorney arrangements. These are complex and sensitive arrangements which require careful thought as to the options, as well as highly technical documents which require careful and precise drafting, and adherence to a prescribed process.
My Case was and still is being dealt with by Charisse Tapang. Charisse has been in constant contact with me through out my case and explained everything to me at every stage. She arranged appointments for me with top medical experts in their field and has managed to secure an admission of Liabilty from the other Partys. Charisse is an absolute pleasure to deal with an has an extremley high level of expertise in her field. Im very grateful to her for eveything she has done for me.
The team were friendly, transparent, helpful and quick to respond!
Prompt, professional, knowledgeable and relevant support given when I most needed it.
My wife sadly passed away in December 2022 during an operation, she had several blood clots on her brain. This was after she’d reached out to our local GP surgery, the Walk-in Centre and 111. She left behind a loving husband and 17-month-old baby. I contacted Irwin Mitchell medical negligence lawyers knowing that something wasn’t right with my wife’s medical treatment, and it wasn’t, the coroner ruled it as medical negligence. Rosie and Lauren who I met at the beginning are looking after my wife’s case. There was no stone unturned during the investigation of the treatment (or lack of) my had wife received. The case is still ongoing, and I have received a very professional and supportive service from Rosie and Lauren. I wanted the best solicitors in town to investigate this tragedy and find justice, and I found them.
Everything ran smoothly from start to finish. The correspondence from the solicitors was great, any questions or problems we had were dealt with immediatley.
Based on analysis of 14 reviews rated 1-2 stars for Irwin Mitchell
“I told her this was unacceptable and mentioned that a local solicitor was able to perform this check in 30 seconds wi...”
“Appalling company and this is not the first time I have had appalling customer service from them”
“You know, it's never easy to have to explain my circumstances, my mental health, to a complete stranger and then to b...”
“I have never felt more unrepresented and frustrated in my life”
“I am highly dissatisfied with the lack of professionalism, poor communication, and the fact that the operatives appea...”
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Irwin Mitchell is a legal services provider specializing in personal and business law. The company offers expert legal advice across various areas, including medical negligence, personal injury, family law, and commercial services. Irwin Mitchell is dedicated to supporting individuals and businesses during significant life events and unforeseen circumstances, ensuring clients receive clear and practical guidance from the outset. The firm serves a diverse clientele, ranging from individuals seeking assistance with personal legal matters to businesses requiring comprehensive legal support in corporate, employment, and licensing issues. With a commitment to delivering impactful outcomes, Irwin Mitchell aims to make a meaningful difference in the lives of its clients by providing tailored legal solutions to address their unique situations.
Irwin Mitchell receives overwhelmingly positive feedback from its clients, with many praising the exceptional support and communication provided by staff throughout various legal processes. Reviewers highlight the dedication and compassion of team members like Katie, Flora, and Emma, who take the time to explain complex legal matters and offer reassurance during challenging times. Customers appreciate the thoroughness and professionalism displayed, particularly in sensitive cases such as medical negligence and trust management. However, a few complaints arise regarding the firm's focus on cases perceived as "slam dunks," suggesting that some clients feel overlooked if their cases are more complex or less straightforward. Despite this, the majority of consumers express gratitude for the successful outcomes and the stress relief provided by Irwin Mitchell's services.
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