So helpful
I contacted many solicitors and had no response. Julie Gale, Paralegal responded and was helpful, friendly and informative. I have now started on a very long journey but feel much clearer about it. Many thanks, Lin D

10 months ago
Katie and Flora were exceptionally good. They both took the time to explain everything I didn’t understand. They was both helpful and accommodating. They was always able to help me with anything I nee... See more
10 months ago
Working with Irwin Mitchell on bringing a discretionary trust to a close was a very positive and reassuring one. We had no previous experience of dealing with a trust, but we were guided through the... See more
I contacted many solicitors and had no response. Julie Gale, Paralegal responded and was helpful, friendly and informative. I have now started on a very long journey but feel much clearer about it. Many thanks, Lin D
I had 3 people handling my case and the first 2 were a disaster. When Laura took over things started to finally move and she excelled in what she did and the handling of my legal matters. Thank you for helping me win this case!
Tom Riis-Bristow was the solicitor in our medical negligence case and how lucky we were were to have him on our side. From the very beginning he gained our trust and put us at ease which was by no means an easy task having previously been with a more local firm of solicitors who almost destroyed our faith in human nature. Tom was always open, honest and patient with our endless questions. Correspondence with Tom was always answered promptly and his wealth of knowledge and experience is truly outstanding. The team at Irwin Mitchell that also supported us throughout our case deserve a special thank you, Laura Gibbs, Kiran Madan, Harry Mitchell and others along with Ben Bradley KC. I would have no hesitation in recommending Thomas Riis-Bristow if they ever find themselves in need of probably the best Solicitor in the country !!! Irwin Mitchell are very lucky to have you Tom, as were we and Thank You will never seem enough !!!!!!!!
Rachel was very helpful with all enquiries I had
From start to finish my case was dealt with professionally and with care and kindness. I was never asked for any costs up front and my solicitor was so knowledgeable about every aspect of my case. I had complete faith in him from day one and my case was very complicated and far from easy. I wouldn't hesitate to recommend. I am extremely grateful to Chani at Irwin Mitchell.
We can't recommend Chani Dhaliwal and his team highly enough for their exceptional legal expertise in handling a life-changing personal injury claim. From start to finish, they were professional, efficient, and deeply knowledgeable, navigating the complexities of the case with skill and precision. Beyond their legal prowess, they provided invaluable support and guidance during the rehabilitation phase, coordinating and involving a diverse group of experts who each brought immense value to the process. Without their dedication and comprehensive approach, we wouldn’t be where we are today. Truly outstanding service!
Deborah and her team have done a magnificent job. Chris is very pleased with the outcome of what has been a very trying two years. The team have made the journey much more agreeable than we thought it could be. Again THANK YOU Deborah and team.
After my dad's diagnosis of mesothelioma cancer we was urged by the cancer nurse to make a claim. I am so glad we chose Irwin Mitchell at Sheffield. We have had such a professional experience and feel like we know Simon on a personal level. During the case, we have then had Kerry to progress our case until the end who, again, has dealt with myself in a professional manner and explaining everything in detail. It is lovely to see the positive outcome for my mum, even though nothing will ever replace my dad who is missed dearly on a daily basis.
Just wanted to say Thank you to Jules Spanner for her hard work and professionalism over the last 18 months in dealing with my late Mother's estate.She was very polite and understanding especially when there were 3rd parties causing delays.And she always listened and showed empathy when faced with these challenges plus she explained the next steps kept everyone informed of what was going on .
Very efficient handling of the claim. Clear information provided at all stages. Very helpful answering any questions.
Kellie Robinson. Went out of her way for everything. Very professional
Lucy Todd is extremely human in her approach to a process that is incredibly tough whilst remaining focussed on the issues to be resolved. Lucy is approachable and thorough and, with Mark Hands, has given me and my family a lot of confidence in steering me through this.
We had the absolute pleasure of instructing Rebecca Roberts at Irwin Mitchell to handle the conveyancing for both the sale of our previous property and the purchase of our new bungalow in mid-December 2024. From the very beginning, Rebecca demonstrated exceptional professionalism, diligence, and a remarkable attention to detail that left us thoroughly impressed. Rebecca handled every aspect of the sale and purchase with the utmost care and expertise. She kept us fully informed throughout the process, ensuring we always knew where things stood. Whether through emails or phone calls, her communication was prompt, clear, and reassuring, which gave us great confidence during what can often be a stressful experience. No query was too small, and her responses were always timely and well-explained, giving us complete clarity on each stage. We were under considerable time pressure to exchange contracts within 28 days of receiving the draft contract for our new purchase. Recognising the urgency of the situation, we agreed to pay additional fees to expedite the process, and Rebecca rose to the challenge admirably. She worked tirelessly to coordinate both the sale and the purchase, ensuring that everything came together perfectly. Thanks to her efforts, we successfully completed both transactions on the same day in early March 2025, allowing us to avoid incurring additional stamp duty—a huge relief for which we are extremely thankful. Rebecca’s in-depth knowledge of property law and her ability to apply that expertise with precision was evident throughout the process. Her reports and written communication were clear, concise, and easy to understand, giving us complete confidence in her guidance. Her ability to navigate complex legal requirements while maintaining a calm and composed approach was truly commendable. We cannot speak highly enough of Rebecca’s work ethic, dedication, and commitment to ensuring a smooth and successful outcome. Her unwavering focus on delivering the best possible service meant that we were able to move into our new home with minimal stress and maximum peace of mind. A heartfelt thank you, Rebecca, from both of us. You did an incredible job, and we are genuinely grateful for all your hard work. We are now happily settled into our new bungalow and look forward to making many wonderful memories here for years to come. Without hesitation, we would highly recommend Rebecca Roberts at Irwin Mitchell to anyone seeking an outstanding conveyancing solicitor. Her expertise, attention to detail, and client-focused approach are second to none.
They have a really great team of people (Solicitors) who is capable in doing the paperwork's and all the legal works related to sponsorship. They all are knowledgeable related to the topic and easily approachable.
Tom Gough and Jennifer Quaife in the birth injury litigation team have been absolutely fantastic. Tom led our daughter’s successful clinical negligence case, and achieved a settlement before trial. Tom has been so helpful, listened to our concerns about the process and has always been kind and compassionate. Jennifer in the team supported by taking our witness statements, which were very difficult to relive. However, she did this with the utmost sensitivity and kindness, making it easy to discuss with her.
Sophie Blackwell is so professional and guided my wife through a complicated process. Sophie is very easy to talk to, clear explanations and prompt communication. We were so lucky to have her on the case! Highly recommended and a pleasure to work with.
After being recommended we went with Irwin Mitchell. We were pleased with everything, they were very professional, kept us informed all the way and we didn't t feel stressed as they did most of the work. Taylor and her team were always friendly and helpful and we were extremely happy with the successful outcome.
My case was a very complicated one, it took a long time, before it was concluded. During this time, I was supported and kept informed by my case lawyer, Shelley young. I would recommend using Irwin Mitchell, to anyone who in need of legal help after an injury.
My solicitor, Coonie Smith was very professional and extremely helpful while I navigated my way through a difficult and acrimonious divorce. She was very responsive to my queries, giving them her good attention.
Irwin Mitchell worked very tirelessly my behalf. My case was handed over to another colleague mid way through, the transition was seamless and she was able to reach a satisfactory outcome on my behalf. Everybody that I had contact with were very professional and pleasant. I was kept well informed all the way through and any questions that I may have had were answered as quickly as was possible. Overall I am very happy with the service that I received and would not hesitate in recommending Irwin MItchell in the future.
Based on analysis of 14 reviews rated 1-2 stars for Irwin Mitchell
“I told her this was unacceptable and mentioned that a local solicitor was able to perform this check in 30 seconds wi...”
“Appalling company and this is not the first time I have had appalling customer service from them”
“You know, it's never easy to have to explain my circumstances, my mental health, to a complete stranger and then to b...”
“I have never felt more unrepresented and frustrated in my life”
“I am highly dissatisfied with the lack of professionalism, poor communication, and the fact that the operatives appea...”
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Irwin Mitchell is a legal services provider specializing in personal and business law. The company offers expert legal advice across various areas, including medical negligence, personal injury, family law, and commercial services. Irwin Mitchell is dedicated to supporting individuals and businesses during significant life events and unforeseen circumstances, ensuring clients receive clear and practical guidance from the outset. The firm serves a diverse clientele, ranging from individuals seeking assistance with personal legal matters to businesses requiring comprehensive legal support in corporate, employment, and licensing issues. With a commitment to delivering impactful outcomes, Irwin Mitchell aims to make a meaningful difference in the lives of its clients by providing tailored legal solutions to address their unique situations.
Irwin Mitchell receives overwhelmingly positive feedback from its clients, with many praising the exceptional support and communication provided by staff throughout various legal processes. Reviewers highlight the dedication and compassion of team members like Katie, Flora, and Emma, who take the time to explain complex legal matters and offer reassurance during challenging times. Customers appreciate the thoroughness and professionalism displayed, particularly in sensitive cases such as medical negligence and trust management. However, a few complaints arise regarding the firm's focus on cases perceived as "slam dunks," suggesting that some clients feel overlooked if their cases are more complex or less straightforward. Despite this, the majority of consumers express gratitude for the successful outcomes and the stress relief provided by Irwin Mitchell's services.
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