Irwin Mitchell Reviews

I chose Irwin Mitchell in the first instance because of their high profile and as a firm they did not disappoint. The various members of Mark Cawley's team that I dealt with were all approachable, knowledgeable and helpful. Mine was not the biggest potential claim, but I never felt like 'the little person' and I was very happy to see my matter brought to a successful conclusion without the need to attend Court.

World class service from this law firm. Have been supported by the most professional people I've come across, for some time, especially Alexandra Highfield who must be worth her weight in gold. Thank you so much to you jade and everyone else who has been working on my case. You are angels

Sarah Coyne support during the conveyancing process was outstanding. As first time buyers Sarah ensured we were fully aware of the process and well informed through out. We would highly recommend Irwin Mitchell and will definitely use them agin.

I can’t thank Irwin Mitchell enough for helping me claim compensation after a motorcycle collision. Laura, Megan, Scarlet and Jessica worked professionally and diligently to help guide me through this daunting process. Their kindness, consideration and expert opinions made a difficult time so much easier for me to deal with. I would highly recommend Irwin Mitchell to anyone who finds themselves needing legal representation. Thank you again.

What a waste of time, spent hours on the phone over 2 different phone calls, for them to email weeks later to say they would no longer be taking on my claim due to it not being worth the money for them. What happened to helping people get the justice they deserve.

My work has always been handled very efficiently and thoroughly

Emma Bell was the solicitor handling my claim and I could not be more pleased with the work she put in and how she continually kept me up to date with the progress and finally getting a good result

Amazing, good advice, helpful, helped us through the most difficult time of our lives, took us through the process, kept us informed throughout of progress, explained our choices and were always supportive and caring. With a good outcome.

Highly Recommend Lucy Todd – Outstanding Legal Support Lucy Todd came highly recommended to me by a family member, and I can confidently say she has exceeded all expectations. Since working with her, numerous people have commented on how fortunate I am to have her guidance—and I couldn’t agree more. Lucy brings a wealth of experience to the table, and it’s evident in the way she approaches even the most sensitive and complex matters. She has been an incredible support throughout a very difficult situation, and her advice around childcare arrangements has been truly invaluable. From the outset, Lucy has been consistently responsive, reassuring, and empathetic—qualities that have made a huge difference during such an emotional and challenging time. She has a real talent for breaking down complex legal processes into clear, straightforward language, which has helped me feel informed and empowered throughout. Lucy offers thoughtful, strategic advice and always takes the time to talk through her approach, making sure I’m comfortable and confident with every step. She genuinely goes above and beyond, balancing professionalism with genuine care and compassion. Along with Lucy - Shannon and Emma have also been working on my matter, again both have been very, due diligent, patient, understanding and have quickly responded to any questions. I have equally valued their support and both have been critical to the journey so far. I would not hesitate to use Lucy’s, Emma or Shannon's services again, and I wholeheartedly recommend them to anyone seeking expert legal support.

This review is specifically in relation to Lucy Tood in the Family Law Team. I'd read the great summary of Lucy in the Legal 500 ratings, and my experience has far exceeded what the summary stated. Lucy is an impeccable strategist who seeks appropriate guidance from her senior partners and support network to make informed decisions. My case benefited from her wise council and dedicated hard work (I switched from another reputable firm as my case did not receive the care and attention it needed). Most importantly Lucy shows that she cares about her client. She is understanding and confident and provides the right level of reassurance when it is needed. Like doctors with a good 'bedside manner' it's important in this line of work and in times when Lucy was not involved in my case (during a period of leave) I did not have the same level of confidence. Upon her return I immediately felt like I was in the right hands again and that I would see justice. I would highly recommend Lucy for any child/family proceedings.

I had the pleasure of working with Kate Major, and I cannot recommend her highly enough. From start to finish, Kate demonstrated exceptional professionalism, expertise, and a deep sense of compassion. She truly went above and beyond in securing a favorable settlement for me, navigating complex legal matters with ease and precision. Kate’s caring approach was evident in every interaction. She took the time to listen carefully to my concerns, explaining each step of the process with clarity and patience, which helped ease my anxieties. Her dedication and commitment to my case were clear throughout, and her expertise in law shone through in her strategic approach. What stood out the most was Kate’s ability to balance professionalism with empathy. She not only knew how to get results but did so in a way that made me feel supported and understood. I’m incredibly grateful for her hard work and cannot thank her enough for the excellent outcome she achieved on my behalf. If you are looking for a solicitor who is not only highly skilled but also genuinely cares about her clients, Kate Major is the one to choose and i wholeheartedly recommend Kate Major to anyone who is looking for a hardworking and dedicated solicitor to fight there case. Thank you Kate for everything you have done for me.

Irwin Mitchell took over my case for 5 years . Thomas Riis-Bristow guide us through the entire process and very Compentent And professional. Handling the case very Efficiently. Explained the up and down through the case . I will recommend to anyone .

Good professional service, everything explained in detail , Pleasent friendly staff.

The help I had was exceptional. The whole process took a lot of time but I had great help she had a great understanding of the situation through out the whole process. Would highly recommend Liz to anyone else 👍

I recently had the pleasure of working with Manpreet Singh at Irwin Mitchell, and I cannot recommend her highly enough. From the very beginning, Manpreet was professional, approachable, and incredibly knowledgeable. She took the time to thoroughly understand my case, explained all my options, and provided expert guidance throughout the entire process. What stood out most to me was her dedication to ensuring the best possible outcome. She communicated clearly and regularly, kept me updated on every development, and was always there to answer my questions promptly. I felt confident that my case was in the best hands, and the results reflect that. If you're looking for a solicitor who is both compassionate and highly skilled, I wholeheartedly recommend Manpreet Singh and Irwin Mitchell. Thank you for your outstanding service!

Irwin Mitchell was highly recommended by a family friend and from the onset we were impressed with their very high standards. We have worked with their London office for several years, but it was particularly Richard Kayser and his team, Josh Beszant and Isabelle De Cristofano, who provided outstanding professionalism during the critical final stages of our case. Their communication was seamless, the team responded promptly every time, their advice was clear and helpful, and they took time to explain complex matters, enabling us to make informed decisions. Recognising the demanding and stressful nature of legal processes on families, Richard and his team demonstrated great compassion and understanding of our unique circumstances. Richard, in particular took full control, acted with competence and firmness, while also being exceptionally caring and supportive. He actively listened to our concerns and different perspectives. We just knew we are in good hands from the fist encounter with him. We sincerely appreciate the exceptional support received from Irwin Mitchell, and wholeheartedly recommend Richard Kayser and his London team.

Irwin Mitchell and in particular my personal consultant have been fantastic from start to finish. She is supportive, sympathetic and understanding of veterans needs. They fight hard for veterans rights against a broken system which seems to devalue veterans and their injuries. I was provided with an amazing service and they try their hardest to get you what you deserve. I can’t thank them enough for the help and support provided.

Eleanor at Irwin Mitchell has dealt with my claim in a very caring way whilst still being professional. I was kept informed regularly and if I had any issues Eleanor replied promptly. My claim has been successful so my time with Irwin Mitchell is about to come to an end and I would definitely recommend them.

I have recently dealt with Ayse Ince at Irwin Mitchell, Ayse was an absolute pleasure to meet, she was very informative and efficient and also understanding and very compassionate of my legal problem, I would strongly recommend them to anyone espescially my very good friends and family

Kate is an excellent solicitor; professional, knowledgeable, thorough, patient and kind. She goes above and beyond for her clients and gives her all. Her competence and perseverance are second to none and I would recommend her unreservedly.