great prices and quick dispatch.
great prices and quick dispatch.

10 months ago
Amazing company fast delivery. Can't fault this company I never use anyone else very reliable and great prices
10 months ago
Another absolutely amazing delivery from Internet Reptiles. Arrived very quickly and nothing damaged at all. Which with other companies was always a problem. But these guys don't seem to have any issu... See more
10 months ago
Ordered an incubator with next day delivery as mine wasn't suitable for the impending heatwave. Due to issues with the delivery company, it didn't arrive until a week later and was damaged. Initially... See more
great prices and quick dispatch.
Always a pleasure I buy from you regularly and am always impressed with the choice, delivery and service , highly recommended! X
Good value for money & arrived very quickly
Great company came well iced
A good price and fast delivery
Part of my order was missing, no communication from internet reptile. I Messaged to ask if it was delayed. Received a refund a few days later no explanation or response to email. Would have preferred the product I ordered in the first place.
Super price and speedy delivery. Thank you.
Super fast delivery and exceptional customer service
Arrived quickly. Good communication. Packed well
Always on time and there all live never no dead ones and packed very well and the prices are great
Great service.
Use them as the items get del'd in good condition. Good price Which also helps
Easy-to-use website, followed by prompt delivery of order.
Fast delivery thank you
How easy it is to order online, the fast response to an order and how quick it is sent out. I find it so easy to shop online with this company.
Was hesitant about buying from this website for ages but I bit the bullet and now hugely regret it. I paid for priority courier delivery but my parcel was sent via Royal Mail anyway. My parcel arrived late so my £5.99 delivery fee was a waste of money. The locusts were all dead when they arrived. Internet Reptile’s customer service is non-existent - I have spent almost 3 weeks chasing up help and refunds and my emails have been ignored for a week each time or dismissed completely so it doesn’t look like I will receive any refunds. Customer service staff working on the online chat and emails could benefit from acting more professionally and like they care about their customers. They have been rude, argumentative and dismissive. I will not be a returning customer!
Good range and fast delivery
Amazing !! Bugs are always alive and packaged carefully
Shopping with Internet Reptile was painless, and I would choose this site to buy my reptile supplies every single time. Shipping was fast and the courier (DPD) were mindful of my fragile products absolutely no issues whatsoever, very happy.
Always quick delivery and products as described
Based on analysis of 76 reviews rated 1-2 stars for Internet Reptile
“They have made no effort to acknowledge or rectify the issues, nor have they made any attempt to try and salvage thei...”
“Ordered an incubator with next day delivery as mine wasn't suitable for the impending heatwave”
“By this point I just wanted a refund as I desperately needed an incubator and had to order elsewhere”
“I sent a further email and finally got a response claiming my email got lost, despite having sent multiple chasers”
“I brought some live reptile food off these people, i paid for 24/48 hr delivery, partly because we needed it quickly...”
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Internet Reptile is a reputable online retailer specializing in reptile supplies and equipment, catering to both novice and experienced reptile enthusiasts. The company offers a wide range of products, including vivariums, lighting kits, and starter kits for various reptile species. With a commitment to affordability, Internet Reptile provides a lowest price promise and promotional codes that allow customers to save on their purchases. Targeting reptile owners and hobbyists, Internet Reptile aims to meet the diverse needs of its clientele by providing thousands of products, insightful advice, and guides to ensure proper care for reptiles. The company’s user-friendly website features next-day delivery options, enhancing the shopping experience for customers seeking reliable and timely service for their reptile care needs.
Internet Reptile receives high praise for its exceptional service and fast delivery, with many customers noting the reliability and competitive pricing of their products. Reviewers frequently highlight the quick dispatch times, often receiving their orders the next day, and appreciate the careful packaging that ensures items arrive undamaged. However, there are notable complaints regarding delivery issues, with some customers experiencing delays and receiving damaged goods. A few reviews mention dissatisfaction with the quality of live food, indicating that some items arrived in poor condition. Despite these criticisms, the overall sentiment remains positive, with many consumers expressing loyalty and recommending Internet Reptile as their go-to source for reptile supplies.
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