Internet Reptile
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First and last time ordering from this website!
Was hesitant about buying from this website for ages but I bit the bullet and now hugely regret it. I paid for priority courier delivery but my parcel was sent via Royal Mail anyway. My parcel arrived late so my £5.99 delivery fee was a waste of money. The locusts were all dead when they arrived. Internet Reptile’s customer service is non-existent - I have spent almost 3 weeks chasing up help and refunds and my emails have been ignored for a week each time or dismissed completely so it doesn’t look like I will receive any refunds. Customer service staff working on the online chat and emails could benefit from acting more professionally and like they care about their customers. They have been rude, argumentative and dismissive. I will not be a returning customer!