5 star
5 star. No hassle. Ordered and delivered to my door. No complaints

10 months ago
Amazing company fast delivery. Can't fault this company I never use anyone else very reliable and great prices
10 months ago
Another absolutely amazing delivery from Internet Reptiles. Arrived very quickly and nothing damaged at all. Which with other companies was always a problem. But these guys don't seem to have any issu... See more
10 months ago
Ordered an incubator with next day delivery as mine wasn't suitable for the impending heatwave. Due to issues with the delivery company, it didn't arrive until a week later and was damaged. Initially... See more
5 star. No hassle. Ordered and delivered to my door. No complaints
Fast Delivery all alive Nuff sed
Purchased multiple products over the course of the year. Goods always arrive safely and quickly. Good company to buy from for my little torts
Easy and clear website with plenty of information, also many postage sending options Inc next day which I use , very pleased with purchases thank you
Very fast delivery
Internet Reptile has been my go to supplier for equipment and frozen food for more than a year now. The ordering process is fairly simple, and contact about delivery is very precise. I live around 400 miles away from Nottingham and I've never had a defrosted food delivery. The frozen rodents are all of an extremely high quality and I've found that my snakes prefer rats that aren't just standard white. Although coloured rats are not a specific order item I was happy to see them in my most recent order. I'm going to try to breed for the first time this coming year, so I'll be ordering more from Internet Reptile than usual.
Quick, easy and good quality. Saves me having to travel to the next town just to buy worms! Thank you guys!!
I liked the products that turned up. What I didn’t like was the fact that I was missing an item, and that when I requested it get sent out to me, I was given a refund and told there was nothing they could do now it had been processed, meaning I’d have to order the £2.99 item I wanted but pay £3.99 for a new delivery when it wasn’t my mistake.
I bought a Habistat Digital Thermostat and it didn't work. I mistakenly threw the box away but Internet Reptile were accepting of this and replaced it so I'm thankful for their help
The product I wanted was in stock, with a good description on the web site. Good service and quick delivery.
Easy internet ordering. Order always acknowledged with a thank you. Always delivered on time. Good service and prices.
5 stars will be recommending to family and friends
Excellent price. Well packed and next day delivery.
Great all round
I ordered the Habistat 45 x 45 x 60cm terrarium and it arrived within 48 hours. Unfortunately the door was smashed. I contacted customer services and within 24 hours a replacement door had been delivered. I'm so impressed with the quality of service and the terrarium is wonderful 👌
Very impressed with the speedy delivery , my order contained heat bulbs which were packed super carefully. Thanks very much to all the team. Will be using you again for all my reptile needs :)
Ordered live food paid loads for express delivery but they dident even bother dispatching till 3 days later I placed on Mon they dispatched Thursday dident arrive in time sent them an email and got pied off.
I would highly recommend using Internet reptile for live food. I've ordered 3 times from them now and although I was a little dubious over the last order of xl locusts (quite a few were not xl) they were all still very good quality and lasted 3 weeks in the tank I transfered them too. I used to buy the locusts from the local pet shop until they started putting less in the packets which meant less value for money. Highly recommended Internet reptile for both value and quality!
After sending back a faulty item I expected a long delay in replacing the item. This was not the case, I received the replacement within a few days. This was a great service. Thank you.
Have used this company a couple of times now. Very good pricing and reliable. Had a slight issue with order but they sorted it straight away and were very helpful, great customer service. Will certainly be using them again. Thank you.
Based on analysis of 76 reviews rated 1-2 stars for Internet Reptile
“They have made no effort to acknowledge or rectify the issues, nor have they made any attempt to try and salvage thei...”
“Ordered an incubator with next day delivery as mine wasn't suitable for the impending heatwave”
“By this point I just wanted a refund as I desperately needed an incubator and had to order elsewhere”
“I sent a further email and finally got a response claiming my email got lost, despite having sent multiple chasers”
“I brought some live reptile food off these people, i paid for 24/48 hr delivery, partly because we needed it quickly...”
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Internet Reptile is a reputable online retailer specializing in reptile supplies and equipment, catering to both novice and experienced reptile enthusiasts. The company offers a wide range of products, including vivariums, lighting kits, and starter kits for various reptile species. With a commitment to affordability, Internet Reptile provides a lowest price promise and promotional codes that allow customers to save on their purchases. Targeting reptile owners and hobbyists, Internet Reptile aims to meet the diverse needs of its clientele by providing thousands of products, insightful advice, and guides to ensure proper care for reptiles. The company’s user-friendly website features next-day delivery options, enhancing the shopping experience for customers seeking reliable and timely service for their reptile care needs.
Internet Reptile receives high praise for its exceptional service and fast delivery, with many customers noting the reliability and competitive pricing of their products. Reviewers frequently highlight the quick dispatch times, often receiving their orders the next day, and appreciate the careful packaging that ensures items arrive undamaged. However, there are notable complaints regarding delivery issues, with some customers experiencing delays and receiving damaged goods. A few reviews mention dissatisfaction with the quality of live food, indicating that some items arrived in poor condition. Despite these criticisms, the overall sentiment remains positive, with many consumers expressing loyalty and recommending Internet Reptile as their go-to source for reptile supplies.
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