Intelligent Insurance Reviews

Person on telephone very helpful, but I found website bit vague in places. For instance changing card number, & adding value of personal goods.

The Rep was most helpful, patient and non judgemental. Please keep up the good work. Thank you

Once I got my Cover changed everything went very well Thank you

I couldn’t add a recently purchased item to my current plan so had take out a new policy at a higher premium. Then discovered I could have got the same policy at a much better rate meaning I’m now have an expensive policy for at least 12 months. Not particularly happy with that.

Best insurance price policy I could get

Sam sold house insurance to me on the phone today. He was professional, understanding and patient with my many questions. Thank you very much

Confusion around payments raised a formal complaint , different dates given confusion around information Had this policy 2 years won’t be renewing after this year already looking at other insurance companies The team think it’s acceptable to not know when payments will actually come out of the bank as a single parent carer with limited income it’s the least an insurance company should be able to do

I spoke with Sam who carefully answered every question and couldn’t have been more helpful. Polite and well spoken.

I obtained a quotation for home and contents insurance but needed cover while on prolonged holiday. They quoted quickly and at a price which was massively lower than their competitors. One of their agents called me before I had accepted to ask if I had any questions and was very pleasant and polite. When I called back later the perosn I spoke to was equally helpful and arranged my cover. Overall a very efficient service with amazing value for money.

I spoke to Rachel today and she was professional, informative and went an extra mile to try and see if she could reduce my renewal quote, very impressive. She was polite, efficient and effective in what I'd asked her to do, even more impressive! Thank you Rachel!

Jack was most helpful and made the process very easy as insurance can be a minefield making sure you have the right cover. They had more cover for the money than other quotes so it was a no brainer to use them and it was nice to be able to talk in person rather than use comparison sites which appear cheaper but you don’t get the same cover or service.

Great price and very knowledgeable.

Easy to reach on the phone, friendly, helpful and efficient.

Great support from Rachel today sorting out a minor account change with online chat :)

Answered my questions quickly

Competitive price no hassle renewing my policy

One phone call and everything sorted. All quick and efficient.a relief as can be stressful

Wasted 30minutes getting a quote off these cowboys, came back with a £1000 premium and an exclusion/ endorsement to ensure my locks were adequate, are they having a laugh? 9 years no claims history and they think my locks are insufficient. At the price they're charging, they should come change the locks and they'll still make a sizeable profit.

Great renewal price,very grateful. I wish more companies respected their customers who don't make claims. Easy to renew, thanks.

Rachel was quick to respond and friendly.