Infinity Motorcycles generally receives positive feedback for its exceptional customer service and knowledgeable staff across various locations. Many reviewers highlight their pleasant experiences with employees like Millie and Steve, who provide helpful guidance in selecting motorcycle gear. Customers appreciate the fast delivery and efficient resolution of issues, such as incorrect orders. However, there are notable complaints regarding product quality and customer support, particularly concerning warranty claims and receiving damaged items. Some consumers express frustration over poor in-store assistance and stock availability, indicating a decline in service quality over time. Despite these criticisms, the overall sentiment remains positive, with many praising the company as a reliable choice for motorcycle enthusiasts.
7 months ago
I order my second helmet from here. Fast delivery, good cominication through email. Very happy. It come in perfect condition. Thank you
7 months ago
Steve at the Berinsfield store was so helpful and knowledgeable regarding a helmet and trousers we purchased. First time visiting will certainly be back. Highly recommend. Thanks again Steve.
8 months ago
Great company to deal with. I bought boots and helmet online, both arrived very quickly shame they were tight so sent them back easy and quick. A couple of days later next size up arrived very fast an... See more
I found the staff very friendly and knowledgeable about the helmets I was looking for. Easy to park the bike outside on the High Street. The shop is always full of top products but does feel a little tight and cramped.
Good quality product, good service.
Amazing customer service. Made requests about dispatch dates as we were on holiday and they did everything I asked without question and I didn't have to chase them up. Excellent communication. Previous orders have been processed and dispatched very quickly. Good quality packaging. Would highly recommend.
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Infinity Motorcycles is a UK-based retailer specializing in motorcycle clothing, helmets, and accessories from leading brands. With a commitment to providing quality products at competitive prices, the company operates 16 physical stores across the UK and offers an online shopping experience through their website, www.infinitymotorcycles.com. Customers can benefit from free next-day delivery on orders over £25, as well as a convenient click-and-collect service at their retail locations. The company caters to motorcycle enthusiasts and riders of all levels, offering a wide range of products including helmets, clothing, and essential accessories. Infinity Motorcycles also features seasonal sales and promotions, ensuring customers have access to discounted items while maintaining a focus on safety and style in motorcycle gear.
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