10 months ago
Für Ceramix XTR Programm 20 € bezahlt. Auto ist nicht vernünftig sauber rausgekommen. Jeder Menge Flecken. Leider großer Enttäuschung. Weg geschmissene Geld .
Wagen kam dreckig in die Waschstraße und kam auch dreckig wieder raus (vor allem hinten), Personal frech, Reklamation wurde nicht anerkannt (O-Ton Personal: "bei 9 € wird der Wagen auch nicht sauber"). Seltsamerweise wird der Wagen in Lünen für ein Drittel des Preises sauber! Fazit: nie wieder IMO in Bergkamen
Felge zerstört! Rundherum einmal komplett aufgekratzt, dabei war die Flankenhöhe im als sicher angegebenen Rahmen!
Das teuerste Wsschprprogramm bezahlt und das billigste Waschprogramm bekommen. Reklamation einfach ignoriert, man hätte den richtigen Programmknoof gedrückt. Erste und letzte Mal .
Did come here for every wash but after today I won’t be coming again! Paid for ceramic subscription which clearly showed them came out of my bank but because the QR code wasn’t showing on the app (which is clearly THERE issue) they wanted me to pay again and full pric! I refused and was rude towards me and made all the cars behind me back out so I could back up and get out! Absolute disgrace! Still says pending out my bank!!!!!
I don't like the app option to buy washes, as they are time sensitive. If you buy a batch then you can't use them at your leisure, it's use them or lose them time.
Bonne qualité de lavage, qualité prix
This is the 5th time I’ve used IMO and had to finish washing my car at home - including cleaning bird shit that is left on POST WASH. This last time I thought ok maybe they’re not caring enough because I’m not paying for the most expensive wash, wish I decided to opt for - the Ceramic XTR option. Turns out, I came back home still needing to give my rims, bumper, bonnet AND roof another wash. Rims were as if they were untouched and my car has NOT been hand washed with any ounce of effort leaving the bird droppings I came in with still on the car post wash. Lazy workers with awful attitude. Where’s the hand wash, body wheel wash and alloy spa that’s being advertised? I will not be returning.
Wie beschrieben bin auch sehr zufrieden danke an Oehleckerring 31
Also ich muss zu geben bis jetzt Imo Car Wash IN OEHLECKERRING 31 wird das Auto sehr sauber bin super zufrieden.
This used to be a good car wash to use, unfortunately not anymore. £10 wash was no better than the £6 basic. When I got home I had to wash the back bumper area myself it was still dirty! How that is even possible after employee apparently washing with brush and then car going through car wash is anyone's guess!! Not going to waste anymore money with this lot.
Very poor. They say and charge for chassis wash included in some washes but never do it. I have noticed this twice atleast. It didn't happen today even after mentioning the last experience. I think staff doesn't even know that the machine is not doing it. But they didn't bother to come check for my car to ensure it was done this time. And the was today gave scraches to my car. Will not use again. Stay away from Chelmsford one. Waste of money and time.
Waste of £10 tripple bubble foam wash blah blah blah, it's not better than the £6.50 basic wash they don't even get clean wheels. I did more cleaning and drying in the Asda carpark with my own clothes, then what they did for £10.
Been coming for years. Used to be good. TERRIBLE NOW. came through recently and the attendant failed to line my low profile wheels and damaged them all the way around front and back. PREDICTIBLY THEY DENIED RESPONSIBILITY. THE CAR HAD NEW TYRES THE DAY BEFORE. NO DAMAGE THEN. STEER CLEER
Ich war zum letzten Mal dort. Wurde jedes Mal fast genötigt, ein teureres Programm zu nehmen. Es wird nie das Programm akzeptiert, das man wählt. Besonders ärgerlich ist, dass an der Anzeige ein ganz anderes, niedrigeres Programm angezeigt wird, als das, was man bezahlt hat. Hab daraus gelernt und fahre nicht mehr dorthin.
Sehr nettes Personal, Die Vorwäsche wurde sehr ordentlich gemacht und die Waschanlage ist auch sehr gut. War heute sehr zufrieden
£21. My car was still dirty. Stains & streaks everywhere. Had to hand wash it when I got home. Much better value & result with the £10 wash. Serious waste of money.
I purchased a car wash through the app which then disappeared before I could make use of it. No reply to my query/complaint. A dire company, one I won't be using again after three years of business.
Mein Auto sah nach der Wäsche aus wie neu – perfekt sauber und glänzend ich komme immer wieder gerne!
Super Anlage personal freundlich auto sauber geworden
Good wash quick service polite staff
Based on analysis of 307 reviews rated 1-2 stars for IMO Car Wash
“Very disappointed with IMO Car Wash”
“Bei der Wäsche gehen keine Insektenrückstände oder kleine Vogelkotstipser ab”
“Today I went to get my car washed and valeted”
“His immediate response was dismissive and rude—claiming IMO does not offer discounts and suggesting I “go to a superm...”
“I regret using IMO Car Wash”
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IMO Car Wash is a leading provider of automatic car wash services, operating over 280 locations across the UK and several countries in Europe, including Australia, France, and Germany. The company specializes in drive-through car wash solutions that prioritize quality, speed, and value for money. Customers can easily locate their nearest IMO Car Wash facility through the company's website, which enhances convenience for individuals seeking quick and efficient car cleaning services. The target market for IMO Car Wash includes vehicle owners who require regular maintenance and cleaning for their cars but prefer a fast and automated service. By offering a unique washing system, IMO Car Wash aims to meet the needs of busy consumers looking for reliable and effective car washing options, all while ensuring a hassle-free experience.
IMO Car Wash receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers praise the friendly staff and the quality of the wash, noting that the service is often "super freundlich" and the car wash itself is effective, many others report disappointing experiences. Common complaints include inadequate cleaning, with cars often leaving the wash still dirty or with visible stains, and issues with outdated equipment that fails to remove tough residues like insect remains. Additionally, customers express frustration over poor service, including a lack of communication about available options and unexpected fees. Overall, while there are positive experiences highlighted, the majority of reviews indicate significant room for improvement in both service quality and customer satisfaction.
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