Review summary

HSS Training is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

G
Very informative course good trainers

Very informative course good trainers

Great trainer good facilities enjoyable…

Great trainer good facilities enjoyable course

Great instructor and very informative…

Great instructor and very informative would happily recommend this course to anyone

R
Great Training

Great course and friendly trainer

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All reviews

1,000 total • Write a review

Showing 701 - 710 of 996 reviews
A
2 out of 5 stars

SEATS

The course content was well laid out with relevant information throughout to enable the learner to understand the subject. However the delivery subject was very poor and not what is expected from someone delivering CITB accredited training. The trainers attitude at times was very negative towards the candidates and his explanations lacked understanding and confirmation leading to confusion among those attending the course.

Date of experience: April 8, 2025

PG
5 out of 5 stars

Good explanation and very professional

Good explanation and very professional

Date of experience: April 8, 2025

A
5 out of 5 stars

Good course leader

Good course leader, made things simplified to understand. Just make sure you have to nescasary documents required before attendance.

Date of experience: April 8, 2025

E
5 out of 5 stars

Be prepared.

As I had not used the equipment for a while, Was given plenty of time, to get to grips With them which helps me pass.

Date of experience: April 8, 2025

FV
5 out of 5 stars

The besttttt

The besttttt

Date of experience: April 8, 2025

MS
5 out of 5 stars

Excellent delivery of both practical…

Excellent delivery of both practical and theory training

Date of experience: April 8, 2025

N
5 out of 5 stars

Explained everything very clearly and made it a bit of fun

Explained everything very well and spoke very clearly and answered questions if didn't understand

Date of experience: April 8, 2025

RK
5 out of 5 stars

Good trainer explaining with real life…

Good trainer explaining with real life events which made the understanding a lot clearer

Date of experience: April 8, 2025

JS
1 out of 5 stars

Unsatisfactory customer service

Upon arrival to our original course attendance date all of our operatives were on site at HSS Heathrow, 20 minutes prior to course start received a phone call from HSS to say that the course had been aborted due to the trainer calling in sick. Course was rebooked for a later date with no offer of financial reimbursement and customer service received was below par considering amount of spend we have with HSS yearly. Course was rebooked at a later date (full cost) and the trainer (external to HSS) delivered the course with great knowledge. Hi Ricky, response to the below, we didnt rebook with "no fee" but nice try :) we were charged full amount still.

Date of experience: April 8, 2025

J
5 out of 5 stars

Course was enjoyable

Course was enjoyable, trainer Darren Nesbitt very informative and helpful on the delivery of PASMA training

Date of experience: April 8, 2025

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