HSBC UK Business Banking

Kalpana Patil was very polite and took the time to listen to my work background. She demonstrated a clear understanding of my professional life. As an independent consultant primarily working from home, I’m responsible for everything—from marketing and IT support to financial management and delivering services to clients. So, it was a pleasant surprise to see HSBC take a more hands-on, partnership-oriented approach. Rather than feeling like a remote, faceless bank, they came across as genuinely invested in supporting the success of my business.

Excellent service. Efficient, easy and enjoyable relationship with my business manager Clinton Nunes

Dean Pike was very helpful indeed and has cleared up alot of my concerns. i look forward to working with him with my business.

First and foremost, the friendliness of Kalpana Sanjay Patil and her enthusiasm in ensuring that I was getting the best service. She made things feel very personal and made me feel like I was her only customer. She also replied promptly to a query I had.

Mr Lanre Matthew provided me with excellent and efficient support, after facing extreme difficulties communicating with other colleagues, Mr Lanre managed to sort out my issue and ensure I was satisfied, he also contacted me the following day to follow up and ensure my matter was handled.

From the initial meeting to the completion of our commercial mortgages HSBC and Simon Message our Business Relationship Manager in particular have been clear, easy to reach and great to work with.

Having recently completed a business and funding review, I was genuinely impressed with the level of service provided. Jordan Field, the agent I worked with, was exceptionally friendly, professional, and took the time to truly understand our business needs. His approach made the entire process smooth and insightful. As a long-standing customer of HSBC, I can wholeheartedly recommend their banking services. Their continued support and expertise have been invaluable over the years.

The person helped me was excellent,Mandip Rai . Very professional but also friendly explained everything very clear and precise and although the exercise takes some time, I was very happy with with the process because of the way it was handled thank you George

I recently worked with Joseph Veitch on a business loan application and had an excellent experience. He was professional, responsive, and made the entire process smooth and stress-free. The loan was approved quickly, and Joseph kept me informed every step of the way. I really appreciated his support and clear communication. Highly recommended — thank you again, Joseph!

The business support specialist , Jordan Field was very knowledgeable, efficient and courteous. The whole process was very straightforward and Jordan dealt with everything promptly.

Mr Foram Shah was excellent in communication and I received fantastic support from him, and I appreciate his help in borrowing from the HSBC bank

I do sometimes find dealing with the business side of things challenging and also daunting. On this occasion I have had an absolutely wonderful experience that has been informative as well as productive. Man Chun was an excellent example of customer service, professional, honest and friendly. Man Chun followed up and delivered within the time he promised. Thank you HSBC

Jay Bhavsar was great in helping guide us through the whole process. His patience and willingness to help really made the whole process so much less stressful.

An excellent business banking client service with everything about the financial product clearly explained and all questions answered thoroughly. Business Specialist Ermito Fernandes was brilliant and made the whole process simple and easy to understand. A great experience. Thank you.

Great customer service. Speaking with Ekta Lakhani, she was very helpful.

My Business Specialist in the area, Akill Paramashivam, and myself had an annual business review which I would like to praise and recommend. The agenda was clear and useful, the tone, friendly and supportive, and Akill showed an in-depth expertise on how to manage productive reviews with small and medium business clients and provide the right support and peace of mind, much needed in such challenging times.

I have had a great experience and its a great team - very friendly and helpful.

Today I had help from customer service HSBC kinetic business and was seamless. Everything was clear and fast. Thanks to the help of.Ekta lakhani Thank you!!

I recently spoke with Lorna over the phone to discuss business banking for my company and the experience was excellent. She was clear, professional and genuinely took the time to understand what I needed. It did not feel rushed or generic, just solid helpful advice. I really appreciated her approach and follow up. Thanks again Lorna.

Really helpful and prompt resolution to my business enquiry, existing customer and they offered additional help for other areas of banking too which were beneficial to our business.