HSBC UK Business Banking

A pleasure to speak to David who is always helpful and informative

Raj my business specialist manager was very helpful with all my enquiries trying to open new business accounts which I found very satisfying.

David James Gray - Answered all questions and queries. Helped me through the process of changing my company account details and expedited where necessary

I had a great experience with HSBC Bussiness Banking in branch with Maryann Makand, she is very experienced and incredibly helpful. Her professional approach made everything easier.

The pressures of running a small business in todays world can be immense so to have a Business Banking Relationship Manager that you can call and actually picks up the phone or responds to emails pretty much straight away is invaluable! Louise Murphy has fantastic product knowledge and has helped me out on a number of occasions over the last couple of years. Louise is so approachable and makes the whole world of business banking less daunting.

Great support as always from Bernard Meta, our point of contact, always prompt with responses and follows up. Thanx Bernard.

Ekta Lakhani was incredibly helpful, thank you for the great client experience.

Scott Thurlow has been brilliant throughout the business loan process. Fast and effective. I struggled trying to organise a loan through other applications, but Scott made the process streamlined and easy. Will definately keep in touch, for future prospects.

What made my experience great was dealing with Lanre Sodipe! He made the whole process sooo easy and streamline. He was professional yet warm and incredibly personable. I had to apply for an overdraft and credit card on one company which I had been putting off doing for a while, after that first experience I went back for more and now in the process of a second application on another business. When I arranged for a call back, he always called back as agreed and on time. I even messed him about a few times and didnt stick to our arranged call - and he pursued with patience and we got there in the end. i cannot recommend him enough and it has changed my fear of trying to call HSBC!!! A brilliant dedicated HSBC employee who was always happy & Helpful..Just trying now to find an excuse to call again ! Suzanne GYSG Ltd

Shama Kara took time to understand our business needs and was then able to best advise me on the best way forward. Thanks again to Shama & HSBC for their continued support to our business!

Nilesh has been the most insightful and supportive relationship manager I’ve had in over 15 years! He took the time to understand my business and its challenges, and shared relatable examples that really helped me feel seen and supported. Thanks to his advice, I feel more positive and confident about the road ahead. A true professional and a credit to HSBC.

Thank you Mr Daio Nduka, business specialist at HSBC Ilford branch for helping me to increase payment limit on my business account. Excellent service received and am very please with your help and support.

Kalpana was very helpful and nice through out the whole meeting. She showed a good interest on how things are working for the business and helped a lot showing all those sort of helpful services that HSBC provide and we, customers, don't really know about

Finally, after printing out and posting (it's 2025 HSBC, still using the post??) two direct debit mandates (first not received, tried again). Turns out the second also got eaten by the pigeons. Called this morning and was cut off the first time, after lengthy discussions and 15 minutes of my time. Called again and after another 15 minutes of lengthy discussions, was transferred to Lanre. Someone who actually helped me (at last!), and the direct debit mandate was changed over the phone (maybe it is 2025 after all). Horrible process but Lanre was great.

The meeting was well organised. The business specialist (Hattie Dungworth) was knowledgeable, kind and provided very helpful information. I asked few questions related to my business and she suggested some information that I was not aware of.

Rajvinder Ajay Singh was very helpful and assisted me with all my needs, the appointment was effortless and he explained the processes to me and the next steps. Will continue to bank with HSBC excellent service.

Bhakti Chirag Bhatt provided clear and thorough guidance throughout the process, which greatly contributed to achieving our goals in a timely manner. We sincerely appreciate her support and dedication in her role as our Relationship Manager.

I had an excellent experience with HSBC UK Business Banking. The service was smooth, efficient, and tailored to my needs. I would especially like to highlight Kamini, who was incredibly helpful and professional throughout the entire process. Her expertise and friendly approach made everything much easier and more reassuring. It’s rare to find such dedicated support — Kamini truly went above and beyond. Highly recommended! Please don’t close any more branches — not everything can be done online!

Ben and Charlie, Business Specialists for the Kent region, guided us through the process with knowledge and professionalism that reassured us as our company develops. We feel confident in taking this business relationship to the next beneficial level.

Dorothy AIDOO was very clear and informative. A very good bank experience