Hornsby Electric Reviews

The whole team were terrific! The woman who handled my booking (Cassandra I think) was lovely & she understood the emergency situation I was in. David Masters (a level 2 technician came out ASAP the next day ... he was delightfull to deal with & got the repairs done so quickly. He then assisted in securing Ausgrid to come out later the same day to restore power. It totally provided anxiety relief for me as I had some medical considerations & being dependent on having electricity. So thank you again so much David and Cassandra for all of your valued support!! I recommend them for any electrical work. Professional, totally responsive and a pleasure to deal with!

Prompt reliable service. Great communication.

Reliable and knowledgeable!

Jacob arrived right on the agreed time, quoted quickly & did the job even quicker. He was efficient, polite & friendly, a great advertisement for Hornsby Electric!

Fist time experience... excellent. Issue resolved promptly.

Job completed as requsted

Easy booking process. Clear communication. Professional and friendly service.

I was kept informed of expected arrival time & the electrician was friendly & knowledgeable. The cost to replace smoke detectors was a bit higher than expected, but maybe the devices cost more than I expected; I didn't investigate this. I wasn't placed under any pressure to accept the quote. I would use this company again.

Poles look good

Fantastic service

I chose this company because the quote was cheaper than other electricians and the reviews excellent. The ladies went above and beyond to ensure the fans I wanted met the specific criteria I needed to suit the rooms, including calling up the manufacturer/supplier to ask for details that weren’t included in the spec sheet. The electricians were punctual, professional, friendly, neat and tidy.

Exceptional service and attention to detail.

Happy with their work and overall experience from booking the job to completion. Friendly and genuine guys, happy to recommend.

The electrician, Mason, came promptly, was friendly, did a good job. But the bill for 15 minutes of actual work, plus 45 more minutes on site doing paper work and discussions with the office, so 1 hour in total, plus travelling, plus around $20 worth of materials, was an eye-watering $469.89, incl GST, less $50 introductory discount, so $419.89. I was provided a quote which I had to approve or go back to searching for another electrician and more delays and perhaps no better result. So, of course, I reluctantly approved it. And he continued to perform the work, which actually took only 15 minutes. But I expect that if there is still an electrician left who works for a callout plus hourly rates, that electrician's price would have been nearer to $200-250. Added after reading the response from Hornsby Electric: I wonder why this service is so different from that of Licensed to Chill who sent a technician around this week to perform the annual check on our ducted aircon system and, as usual, charged $242 (incl GST) to come out, spend one hour testing, and write and email a report. Or Plumbing Brothers who came in August to investigate a leak in an ensuite bathroom, spent no more than one hour, left, wrote and emailed a report and also charged $242 including GST.

Prompt Professional service from a reputable company. My "go to" choice for Electrical work.

Team were fantastic, very thorough and professional

Have used this company a few times now and will use them again. Nice people, easy to work with and they do a good job.

Great workmanship! All my experiences with Hornsby Electric have been very positive and Mason did a very neat job! He was also very patient answering all my questions about potential future projects. Thanks again!