Excellent service
Excellent service, pricing at market. A little untidy when finishing. Follow up on a problem that subsequently showed up later on old work by others was very prompt.

5 months ago
Experienced electricians diagnosed my problem and fixed it quickly. They were also very nice people and a pleasure to have in our house.
6 months ago
Excellent service
6 months ago
They were very friendly punctual and helpful in every way, they also explained everything they were about to do.
6 months ago
prompt efficient pleasant service
Excellent service, pricing at market. A little untidy when finishing. Follow up on a problem that subsequently showed up later on old work by others was very prompt.
Have always used Hornsby Electric's (have lived here since 1967)Honest and reliable business.
The two electricians who came to do the work were very good and very pleasant. Also Cassandra & Sonja in the office were very helpful and David went above and beyond to help me out with an issue on a Saturday! Would recommend!
On time, friendly and professional with a high quality of work. Always a pleasure engaging with these guys.
Our main switch failed late on a Sunday afternoon. As the DB board still had an asbestos backing plate, the entire board and switchgear had to be replaced. I had the quote by Sunday evening and by midday Monday the power was back on. Very happy with the quality of workmanship and the quick turnaround.
All of the people I dealt with from Hornsby Electric were extremely helpful, flexible and understanding in successfully resolving an intermittent fault ŕelating to water in an outdoor lighting circuit.
Service was prompt, efficient and courteous. Both guys explained what they needed to do to complete the work and why they needed to do this complex work.
A very good experience for me. Great job done by a friendly electrician who has shown me the problem, and I would recommend your business, and not hesitate to use your services again.
Team was reponsive to my request, communication was good throughout. Job was able to be done on the same day and with quality. Pricing was relatively expensive considering it was a straighforward task and more attention to the clean up at the end would have been appreciated.
Prompt arrival on time. Neat, quick, informative and friendly.
Fast response Claudio was great
Rescheduled the job to finish early. Turned up on time and completed the job very efficiently.
Casandra who took my call was a pleasure to deal and tried her best to have me identify the fault without a call out, and when that failed had someone out to me within the hour. Fault finally located and issue solved (flooded power switch at end of the garden!) in little over an hour. Great service and happy customer, will definitely use again (hopefully not this week even if the rain keeps up like it is!)
Work done as requested and for a reasonable price.
We really appreciated having the problems explained and then fixed so quickly
the electrician was polite and did the job quickly and only charged me the call out fee. And I was notified he was running late which was appreciated.
Professional, courteous and efficient. We were kept informed at each stage of the job, everything was tidied up at completion, our home was treated with respect, and it was reinforced that we could contact them at any time if we had any concerns.
Professional and timely
I was worried about a power point being unsafe and they came the same day to fix the problem. Friendly staff. Followed up to make sure everything was working well.
Thank you for fitting us in just before Christmas when you are actually booked out. Great job on arrival!
Based on analysis of 4 reviews rated 1-2 stars for Hornsby Electric
“After requesting a service from Hornsby Electric to replace a single outdoor light with another one I provided, I was...”
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Hornsby Electric is a licensed electrical services provider based in Sydney, specializing in prompt and reliable electrical solutions for both residential and commercial clients. With over sixty years of experience, the company serves the Hornsby area, North Shore, and Hills District, focusing on delivering high-quality workmanship and exceptional customer service. Their team of fully qualified electricians is dedicated to respecting clients' time, homes, and budgets while ensuring a smooth and stress-free experience. The company offers a comprehensive range of electrical services, catering to a diverse clientele that includes homeowners and businesses. Hornsby Electric is committed to customer satisfaction, as evidenced by their 4.9-star rating and high rate of repeat business. All work performed by Hornsby Electric is backed by a 100% lifetime guarantee, providing customers with peace of mind and confidence in the services provided.
Reviewers consistently praise Hornsby Electric for their exceptional service and professionalism. Many customers highlight the prompt and efficient response times, with electricians arriving on time and completing jobs as expected. The staff's friendly demeanor and willingness to explain the work being done contribute to a positive experience. Consumers appreciate the excellent communication and the high quality of work, often noting that the electricians are knowledgeable and trustworthy. However, a few reviews mention issues with quotes and after-service follow-up, indicating that there may be room for improvement in these areas. Overall, Hornsby Electric is highly recommended for their reliable and skilled electrical services, reflecting a strong positive sentiment among the majority of customers.
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