Home Done Reviews

The remote is not the same as shown in the picture.

I ordered a settee and still waiting for an email or something to say when it will be delivered

This is most definitely the worst flat pack furniture I've ever come across. I had to use my own screws to complete the assembly, and now I've got about 20 superfluous dowel holes to fill. The gas struts for the lid are great, but they won't work in the position specified in the "instructions"

Terrible it took a month for delivery then the item name changed from Lorraine sofa to tango and finally when delivered the sofa was hard and smelt moldy and still smells of mold and placing my elbow to rest my arm the arm of sofa crunched and a hole in frame making it super uncomfortable . Trying to get a return but because I’ve opened its packaging it’s because I had a change of mind !!! No it’s rubbish it smells of mold and it’s made terrible the staples in the back as well I’m really not happy and it’s hard to communicate with the company in my opinion cowboys I’m so unhappy I will never buy from home done again waste of money and time

Good prompt service however van packed to the top randomly with various other heavy delivery items so hope items aren’t damaged once we get around to unpacking.

Great articles at good prices

Good communication and quick delivery even with Easter weekend in the middle.

Excellent company shame about the delivery company they use tried upping the price of delivery as I live in a second floor flat and when refused left my sofa sat in the car park

We still have not received the corner unit, ordered over a month ago

The product's that I bought arrive on time like they said and good value for money .looking to order off them again soon .

Brilliant. Nice sofa for a very reasonable price. Perfect for the kids games room. Communication is not great but this is obviously how they are able to offer goods at such low prices. I would use Home Done again. Thank you.

Very happy with my sofa,strong and sturdy.delivered on time.

My experience with Homedonw was extremely bad, bad customer service and poor service from the company. Even with my calls and complaints via email and requesting to speak to a manager, no one ever called me back. The item sold to me was dented and they never did anything about it. The guy who spoke to me was rude on the phone. Not a place to buy any item from

I was lied to about delivery dates. The sofa itself the are mixture of soft and too hard, not consistent. I would recommend not to buy from them.

Good product

Hi there good morning I recently purchased a sofa from home done, order was placed on the 19th march 16.25 order no being 2000239040 .I've still not received this delivery after several e mails since the tenth of April could someone get back to myself so I know were I stand kind regards Mr Cameron

Missing item from order , lack of communication from company, takes too long to answer messages , was promised a replacement by last weekend , still waiting

I'm still waiting for the Sliding Wardrobe to be delivered. Ordered on 31 March 2025

The communication is absolutely rubbish. My order was 3 weeks late with no notice. The delivery company they use was sending wrong invoices. I ended up with 2 different invoices that wasn’t mine, had access to people names & address. VERY INCOMPETENT!!! On the other hand, my sofa is very comfortable