Home Detail Reviews

Excellent all around. Easy website, great sale prices, smooth transaction. Great after-sales too. Will be purchasing from you guys again, hopefully.

Very quick delivery

Super fast delivery Great price Good customer service and communication Couch was as exactly as described I'd definitely recommend

Bought Durham Kids Cabin Bed Single with Drawers - White Bad quality/damaged ( I can't attach pictures but it was quite damaged /cracked when delivered) drawers are not attached to the structure and move around which is dangerous for kids fingers Drawers do not line up properly as shown in photo

Great product. Arrived as scheduled.

KEPT ME INFORMED REGARDS DELIVERY DATE AND TIME, AND THE ITEM WAS A DECENT QUALITY.

I was having difficulties with the website but I was helped by the excellent telesales staff. Made the experience easier.

Absolutely not value for money because when I try to sleep the back side no support at all it's very bad design

Bought a bed base from these guys and decided to hold off giving a review. The good bits are it was cheap to buy and easy to build. Delivery was quick too. The bad bits. Just over one year old and this "High quality" bed is falling apart. It cracks and makes noises any time we lie on it, the feet have gone flat and the headboard support has snapped. I emailed them but got my expected reply of its out of warranty. Bought in Nov 2023 and now in Feb 2025 its ready to be chucked in the bin. They did offer to sell me parts to fix it though 😂 My advice would be stick another couple of hundred quid on top and buy something that will last. I expect a quality bed to last longer than 15 months 😂 Very Very poor quality from home detail and little or no concern once warranty period has passed. Buy elsewhere !!!

I ordered a ceramic table and chairs, and my experience has been incredibly frustrating. The ceramic table top arrived cracked, and it was very hard to get in touch with the company since they don't offer a phone call service, which made the situation even worse. It took them days to respond to my first issue. When the second table top arrived cracked again, they cheekily offered me £80 to repair a £350 table, which was ridiculous. They finally agreed to refund an amount just for the table top but didn't send the agreed refund amount. Overall, I would avoid this company and would not recommend them due to their poor service, lack of phone support, and slow email responses.

The product was delivered as arranged.spot on time and delivery driver was very helpful and put it inside where my wife needed it as was to heavy for her to lift. Great deal get price great delivery team and timescale. All in all. PERFECT

Received product before anticipated delivery date. Nothing to install, just plug in. Excellent pictures of what needs heating and corresponding temperature/ times required very easy to follow. Though no mention of warranty in the manual, I received a prompt reply to email I sent regarding this issue and was ok with response.

Really pleased with the service ordered one day delivered the next. Not used my air fryer yet. Couldn't believe the amount of accessories

Very terrible service

I have been liaising with Lauren and each time I have a query, she never fails to efficiently resolve matters. Five star customer service is hard to experience these days, although with Home Detail - Lauren things are quite the opposite. Home Detail are Highly recommended.

Great communication and customer service throughout.

Speed.of delivery and quality of product

Excellent product and excellent service

Any issues we had were swiftly and professionally sorted by Lauren. She was amazing and we are very happy customers thanks to her.

Excellent company to buy from. Very quick delivery and it's a fantastic air fryer. I highly recommend and will definitely buy from here again.