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Disappointing Experience with Poor Customer Service
I ordered a ceramic table and chairs, and my experience has been incredibly frustrating. The ceramic table top arrived cracked, and it was very hard to get in touch with the company since they don't offer a phone call service, which made the situation even worse. It took them days to respond to my first issue. When the second table top arrived cracked again, they cheekily offered me £80 to repair a £350 table, which was ridiculous. They finally agreed to refund an amount just for the table top but didn't send the agreed refund amount. Overall, I would avoid this company and would not recommend them due to their poor service, lack of phone support, and slow email responses.