Heymondo Travel Insurance

My experience with Heymondo is limited, for the moment, to the unsuccessful attempt to take out an insurance contract for a trip that I will soon make to the USA with my family. Once the most advantageous proposal has been identified for me, I begin with the stipulation procedure (in practice with the insertion of my personal data and those of my family members); An attempt that, however, breaks against the lack of foresight of those who materially designed the portal: the form, in fact, does not allow you to enter more than 20 characters for the surname of my two children (limitation that does not exist, however, for the name of those who stipulate the contract). What to do at this point? Truncate their surname (a double one and therefore longer than 20 characters) with the risk of having a beneficiary with a surname different from the real one included in the contract? Who knows! This alone - for a company that operates exclusively online - is somewhat perplexing. How can you establish in 2023 such a property (only 20 characters!!) for a form-field that must contain someone’s surname, whereas in Europe there are not a few with the double surname?! Therefore, the thing is totally meaningless (a mistake all the more unforgivable for a company born in Spain). But what seems even more senseless (especially in summer) is to limit technical assistance (of which there is no telephone "version") to weekdays only, so, being today Saturday, I will have to wait until Monday in the hope that someone responds to the email I sent to report the technical problem that does not allow me to complete the operation (in the sense that I do not want to enter personal data trunks and therefore inaccurate). I therefore await news in the hope that the continuation of my experience with Heymondo may know better times. Update: On Monday they solved the issue!

Easy to sign up, clear and quick process. Good price

Excelente relación precio-calidad. Cumple los requisitos de varios países europeos.

Mi aseguradora de confianza 100%! Son simplemente... geniales, llevo usándolo años y por todo el mundo, África, latino América.. mi hermano en Tailandia donde tuvo que solicitar ayuda por el covid y HeyMondo hizo que todo el proceso fuese SUPER FACIL lo cual agradecemos cuando estas de viaje en el extranjero y la inseguridad que ello crea.. nosotros viajamos siempre con el seguro de HeyMondo por su gran servicio y calidad/precio. Además, todo súper fácil de gestionar por la app pero si en algun momento tienes que contactar con su personal..comprobarás que suman aún más calidad al servicio de por si ya que son súper atentos y amables. Gracias por todo chicos, seguiremos en contacto!! Paloma M

Ease of purchase, great coverage, cost analysis winner

Easy and friendly user

Easy and fast process.

Upcoming big trip and checking into travel insurance. Huge differences in $$. Had never heard of HeyMondo, but their price was great in comparison. Thoroughly checked into company, read reviews and decided to purchase. Process was quick & easy. Fingers crossed I won't need it, but...good to have.

The process from quote to buy was very efficient and quick.

So easy and instantaneous. Seems cheap too. What more could you want?

Great help when choosing insurance and answering questions

Since we know that we will be travelling over a couple of regions, it was so easy to select the world excluding USA/Canada...rather than try and select all the potential countries we were looking at travelling through which may or may not happen

Safe and sound!

Very easy to use web site

easy to purchase and best trip cancel amount

Easy, fast, no glitches. Excellent value for the coverages provided. Hopefully we don’t have to use it, but if we do I hope that the service and support will be as good as the prices.