Heymondo Travel Insurance

4.131 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.131 out of 5 stars
Great
5 out of 5 stars
702
4 out of 5 stars
81
3 out of 5 stars
28
2 out of 5 stars
24
1 out of 5 stars
165
1,000 reviews in total

Review summary

Heymondo Travel Insurance receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

The costumer service advisor (Diana)…

The costumer service advisor (Diana) gave me very misleading information which made me buy the wrong policy. Also, duri...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I purchased travel insurance with Heymondo for a trip to China.

I purchased travel insurance with Heymondo, and after some time I realized I hadn't covered the stopover in Thailand on ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

assicurazione Heymondo

Ottima agenzia,personale molto preparato,serio e molto disponibile,un ringraziamento particolare a Debora che ha preso i...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Cheapest quote by far with more benefits!

Easy to use website. All information laid out simply and main benefits listed clearly. Cheapest quote by far with more b...Read more

0
0
🔥 High engagement

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Filter by rating:
about 2 years ago
5 out of 5 stars

100% recomendable.

100% recomendable. Necesite asistencia médica durante mi viaje a Asia. Llame a las 2.00 hora española y me arreglaron todo de inmediato. Necesite medicación y también me la cubrió el seguro. Tuve que llamar en varias ocasiones y siempre me contestaban a la primera y siempre de buenas maneras. Sin duda estoy muy contento con la elección de seguro y sin duda volveré a repetir.

Helpful?
about 2 years ago
5 out of 5 stars

I will purchase again my future insuraces with Heymondo

Had a claim for flight delay (more than 12 hours) and got reimbursed for my expenses . They were easy to contact via app and the process of claim was pretty smooth.this gaved me confidence that if any other kind of issue might appear i can rely on them. This was my second-hand time purchasing the insurance from Heymodo, but for sure i will continue to do that.

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JustinP
JustinP
1 reviews
about 2 years ago
5 out of 5 stars

support replies on a timely manner and…

support replies on a timely manner and best of all their prices are very reasonable.

Helpful?
Erik Stout
Erik Stout
1 reviews
about 2 years ago
5 out of 5 stars

Easy to register

Easy to register, friendly online environment.

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customer
customer
1 reviews
about 2 years ago
4 out of 5 stars

Good

Good, but too restrictive in your upper age limit

Helpful?
about 2 years ago
5 out of 5 stars

First time I had to use an insurance…

First time I had to use an insurance during a trip, and I have to say that Mondo perfectly supported me during the process I had at the hospital in Mexico as well as by giving me back extra-expensed due to the delay of my return flight to Spain. I totally recommend getting the insurance service with them.

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customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

Easy and fast.

Easy and fast.

Helpful?
Gianni
Gianni
1 reviews
about 2 years ago
5 out of 5 stars

Simplicity

Simplicity, clarity and affordability

Helpful?
customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

Helpful

I found the firm to be helpful in advising me with their insurance products

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about 2 years ago
5 out of 5 stars

brief PDF file

You should include a brief PDF file with the basic data to activate the insurance in case of need

Helpful?
customer
customer
1 reviews
about 2 years ago
3 out of 5 stars

Impossibile avere dei contatti diretti

Preciso che avendo provveduto a pagare la copertura assicurativa on line il mancato riscontro sull'applicazione mi aveva messo in allarme . Da li la ricerca di un contatto che mi confermasse il buon esito. Conferma non immediata ma ricevuta in un arco temporale di due ore. Suggerirei risposte più repentine dato che è offerto un servizio di scambio messaggi tramite whatapp.

Helpful?
about 2 years ago
5 out of 5 stars

Good conditions and reasonable price.

3 Sept 2023. Short periods are probably the best when I'm writing this review.

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Michael
Michael
1 reviews
about 2 years ago
5 out of 5 stars

easy process

easy process, competitive rate.

Helpful?
about 2 years ago
5 out of 5 stars

It is simply 👍 great

It is simply 👍 great

Helpful?
MARIKA R.
MARIKA R.
1 reviews
about 2 years ago
4 out of 5 stars

Easy to buy

web site is clear and detailed. Buying this insurance was easy and fast. Let's see how it works during my coming trip.

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Simon Charan
Simon Charan
1 reviews
about 2 years ago
5 out of 5 stars

Easy and Reasonable

I found Heymondo insurance cover very easy and affordable .

Helpful?
G.
G.
1 reviews
about 2 years ago
3 out of 5 stars

Apparentemente tutto funziona bene

Apparentemente tutto funziona bene. Anche l’applicazione sembra ben fatta. Peccato che dopo aver descritto il problema (ritardo nella consegna dei bagagli) con dettagli e allegati (non pochi: scontrini, biglietti aerei, etc) nell’apposita sezione mi viene risposto che devo contattare Ergo, l’assicurazione alla quale si appoggiano. Una volta contattata Ergo occorre iniziare la procedura dall’inizio perché quest’ultimi nulla sanno di quanto precedentemente comunicato a Heymondo. Nei fatti l’unica funzione svolta da Heymondo (e anche dell’applicazione) è quella di dirti di chiamare Ergo. Anche se tutto ciò è legittimo, mi sembra eccessivamente farraginoso. La prossima volta mi indirizzerò sicuramente verso una compagnia diversa, che gestisce direttamente gli eventuali sinistri. Aggiornamento 22 ottobre 2033: Rimangono le perplessità sopra descritte per un servizio che nei fatti è gestito - non male, visto che, anche se con procedure un po’ farraginose, il rimborso è stato concesso - da un’altra agenzia, ma va riconosciuto che il personale di Heymondo si è dimostrato molto gentile nell’effettuare i solleciti e fornire - per quanto possono, essendo intermediari - supporto.

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over 2 years ago
5 out of 5 stars

Silo lo he contrtdi

Silo lo he contrtdi Veremos en el viaje

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over 2 years ago
5 out of 5 stars

Siempre Visjo con Mobdo

He necesitado cambiar de seguro, y el ssesoramiento de Sonia y la rapidez en la gestión han estado genial es. Viajo mucho y siempre con Mondo, en el ultimo viaje a Nápoles tuve que pedir un certificado médico para que me devolvieran el importe de una excursión que no podía hacer por haberme hecho un esguince. Hice una videollamada con una doctora amabilisima, que me envió por e-mail un informe de cual era mi situacion y me reembolsaron el dinero que había pagado.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Traveling office offer this insurance…

Traveling office offer this insurance and i cheked and it was ok for us

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