Heymondo Travel Insurance

4.131 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.131 out of 5 stars
Great
5 out of 5 stars
702
4 out of 5 stars
81
3 out of 5 stars
28
2 out of 5 stars
24
1 out of 5 stars
165
1,000 reviews in total

Review summary

Heymondo Travel Insurance receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

The costumer service advisor (Diana)…

The costumer service advisor (Diana) gave me very misleading information which made me buy the wrong policy. Also, duri...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I purchased travel insurance with Heymondo for a trip to China.

I purchased travel insurance with Heymondo, and after some time I realized I hadn't covered the stopover in Thailand on ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

assicurazione Heymondo

Ottima agenzia,personale molto preparato,serio e molto disponibile,un ringraziamento particolare a Debora che ha preso i...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Cheapest quote by far with more benefits!

Easy to use website. All information laid out simply and main benefits listed clearly. Cheapest quote by far with more b...Read more

0
0
🔥 High engagement

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Facundo Ameal
Facundo Ameal
1 reviews
5 months ago
1 out of 5 stars

Still battling to get a reimbursement

Still battling to get a reimbursement. I filled out the report in April. I had to keep reminding them that they needed to transfer. They kept saying in 7 days over and over again. The reimbursement was only ~22 EUR from an international account that produced half of that in fees in my bank. We are in July and I still haven't received the rest of the medical reimbursement, nor the reimbursement for the fees they made me incur for using a bank abroad.

Helpful?
5 months ago
5 out of 5 stars

GREAT and professional

GREAT and professional

Helpful?
David Topping
David Topping
1 reviews
5 months ago
4 out of 5 stars

Obtaining the insurance is very easy

Obtaining the insurance is very easy, and if you make a mistake in the details and ask them to correct it they will (like, listing the wrong country). But I've never made a claim so I guess that's the real test.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

The app is great and makes purchasing…

The app is great and makes purchasing and renewing our policies easy. Can't say too much about having to use the product as luckily we have not needed to.

Helpful?
5 months ago
5 out of 5 stars

Il sito web è facile da usare

Il sito web è facile da usare, immediato e ben organizzato. L’assistenza clienti via WhatsApp è stata sorprendentemente veloce, con operatori disponibili, cortesi ed efficienti. Un servizio davvero affidabile, che trasmette sicurezza prima e durante il viaggio. Consigliato!

Helpful?
Maria Botti
Maria Botti
1 reviews
5 months ago
5 out of 5 stars

Ottima esperienza

Ho utilizzato l'assicurazione per un viaggio nel sud est asiatico. Mi sono slogata una caviglia e sono stata seguita in maniera impeccabile, mi hanno indirizzato a una clinica privata per un controllo e hanno saldato il conto senza che io anticipassi nulla. Ottima assistenza telefonica, rapida nell'attivarsi e efficiente.

Helpful?
5 months ago
5 out of 5 stars

Accesibilidad y experiencia

La experiencia de la compra y la aplicación fue muy buena. No tuve ningún percance por lo que no utilice los servicios de la póliza.

Helpful?
ROBs
ROBs
1 reviews
5 months ago
5 out of 5 stars

Servizio clienti molto veloce

Servizio clienti molto veloce

Helpful?
5 months ago
5 out of 5 stars

RIMBORSO POLIZZA

Mi è stato annullato il viaggio in Giordania ed Heymondo non ha esitato al rimborso della stessa polizza che avevo instaurato con loro. Efficienti, cordiali.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Appreciate

I really thank you for your services

Helpful?
Marghi
Marghi
1 reviews
5 months ago
5 out of 5 stars

Assistenza clienti annullamento POLIZZA

Assistenza clienti via chat per annullamento polizza errata molto disponibile e rapido . Nel giro di qualche ora ho ottenuto annullamento da operatore online via whatsapp. Ha fornito tutte risposte ai miei dubbi. Ottimo 😉😎

Helpful?
Mousa
Mousa
1 reviews
5 months ago
5 out of 5 stars

Easy process .

Easy process .

Helpful?
Paloma
Paloma
1 reviews
5 months ago
5 out of 5 stars

Anulación de viaje y cancelación seguro

Hemos tenido que anular nuestro viaje por un tema médico familiar por lo que dimos orden a Heymondo para que nos cancelara el seguro y nos devolviera el dinero del mismo. Así lo han hecho, sin problema. Contaremos con Heymondo en cuanto podamos realizar el viaje. Correcta, satisfactoria y rápida gestión. Agradecidas con Heymondo.

Helpful?
Nour Jano
Nour Jano
1 reviews
5 months ago
5 out of 5 stars

I love dealing with this wonderful…

I love dealing with this wonderful company. It always meets our needs to get the best policy in terms of prices and also the features that we can get.

Helpful?
5 months ago
5 out of 5 stars

COMPLIMENTI

Salve, sono Mario R. Io e la mia compagna Clara d.f. durante la nostra vacanza nelle Filippine purtroppo abbiamo dovuto affrontare un emergenza medica assai complessa . In quel momento assai difficile, siamo però stati supportati in maniera egregia da tutti voi ...abbiamo avuto modo di constatare personalmente l efficenza , la tempestività ma soprattutto la gentilezza, la disponibilità con la quale pazientemente ci avete aiutato e sostenuto moralmente ....Ci prodigheremo nel consigliare a tutti i nostri amici e conoscenti questa compagnia assicurativa... Con stima e riconoscenza , a tutti voi un GRAZIE DI CUORE ...DI TUTTO! Mario e Clara

Helpful?
customer
customer
1 reviews
5 months ago
2 out of 5 stars

I had to postpone my trip because the…

I had to postpone my trip because the Turkish embassy refused to issue a visa. I would like to cancel the insurance, please.

Helpful?
Ray
Ray
1 reviews
5 months ago
5 out of 5 stars

Easy quick cover

Easy quick cover, arranging cover was easy and a fair price, the app also looks good.

Helpful?
5 months ago
5 out of 5 stars

disponibilità,efficacia nel rispondere…

disponibilità,efficacia nel rispondere alla richiesta e ai problemi proposti…eccellente assicurazione,mai stata trattata così cordialmente,ringrazierò infinitamente per la gentilezza

Helpful?
Majo Toledo
Majo Toledo
1 reviews
5 months ago
4 out of 5 stars

Contratación muy sencilla y coberturas…

Contratación muy sencilla y coberturas bien indicadas y esquematizadas. La póliza llegó por email al instante.

Helpful?
Angelo
Angelo
1 reviews
5 months ago
5 out of 5 stars

Kindness and help

Immediate help, kindness.

Helpful?

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