Review summary

Hello Services receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

K
Great experience couldn’t ask for more…

Great experience couldn’t ask for more on the job Ingrid LS12!!

L
Brilliant service

Brilliant service, super quick and efficient. The 2 members from the team were so kind and did an amazing job on my oven. I am over the moon so thank you for making it so easy!

R
Sardar and his colleague did a great…

Sardar and his colleague did a great job of cleaning our house just after we moved in . It was in dire need of a deep clean and when they left it was like a completely different house ! Thank you .

Perfect End of Tenancy Clean

Great communication and excellent service for an end of tenancy clean 🧼

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All reviews

1,000 total • Write a review

Showing 921 - 930 of 996 reviews
ED
1 out of 5 stars

Don’t use this cleaning company!

Two and a half hours to deep clean the downstairs of my father’s house seemed too good to be true and it was. Absolutely terrible standard of clean, £367 poorer, no chance of a refund. I had a tight window of opportunity, they offered to return. No thanks I did it myself. They offered a re clean but my very elderly father was due to return to the property so this wasn’t possible. I wanted it done professionally and properly first time! £15 refund was offered!

Date of experience: February 8, 2023

NS
1 out of 5 stars

I wish I could give them a negative…

I wish I could give them a negative ratings, they made my house and carpet looking more dirty as they were filthy cleaners themselves, moving around in and outside the fully carpeted property with their dirty shoes which we ourselves never did in the 2 years, which lead to stains and marks on carpets. Kitchen and bathroom both had grubs. our inventory report said "Domestically cleaned, dusty grubby and requires further cleaning throughout." which obviously was not the case coz we pais for professional cleaning from such pathetic service provider

Date of experience: February 8, 2023

WK
5 out of 5 stars

Residential Flat Option

Thorough attention to detail. Especially pleased with carpet and sofa clean. Flexibility to access 2nd floor residential flats makes them a great option. My 82 year old mum was delighted about the deep clean. Thank you..will be making this a regular booking.

Date of experience: February 7, 2023

Zq
1 out of 5 stars

For the price, rubbish

For the price, the 'end-of-tenancy clean' service is pretty dire. Firstly they arrived 30 minutes late so the parking space I'd saved for them had to be let go, then they had to cheek to try charge me for their parking ticket. Most of the apartment was cleaned well except they didn't properly clean the bedroom carpet or the sofa, so was charged for a separate re-clean. The bathroom was mostly okay but grout work was poor and this was flagged on my end-of-tenancy report. £280 for a 2 bed 2 bathroom apartment and to leave it at that standard is poor. Could've done it myself and saved myself a lot of cash.

Date of experience: February 5, 2023

SS
5 out of 5 stars

Very professional and thorough

Very professional and thorough. Very considerate of my elderly mum who did at times get in the way a little bit.

Date of experience: February 4, 2023

S
5 out of 5 stars

Mahdi and Karwaan have done the…

Mahdi and Karwaan have done the excellent job by cleaning kitchen and washrooms. We are very satisfied after the cleaning result.

Date of experience: February 3, 2023

K

Kim

US

4 out of 5 stars

Good food.

Good food. My only disappointment is lack of dairy free meals. We have an intolerance in our family and it was fairly easy to avoid meals with dairy, but I didn't feel there was enough. I do really enjoy the meals however and Iw ill use again.

Date of experience: February 3, 2023

TR
5 out of 5 stars

Wonderful experience!

I booked a cleaning this morning and the Lokman team showed up within hours of booking. They were extremely thorough, kind, and detail oriented. highly recommend!! So grateful they came with my last minute booking.

Date of experience: February 2, 2023

SW
5 out of 5 stars

Wow…house is now amazing

Wow…house is now amazing. Thanks to Lokman and his team! Great service.

Date of experience: February 1, 2023

C
5 out of 5 stars

Very happy with the experience

Very happy with the experience - the flat had never looked so clean. Did a really good job :-)

Date of experience: January 31, 2023

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