They were great in every aspect
They were great in every aspect

9 months ago
The manager and staff are always very helpful and very friendly and polite
9 months ago
Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026
9 months ago
Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been... See more
9 months ago
Everything was smooth and quick, Carol was very helpful giving me several options.
They were great in every aspect
Amazing service from Cath, so patient and helpful!
Welcoming,informative and helped us get the holiday requested!😁
The staff member whom we dealt with was so pleasant, extremely helpful and took her time looking up different venues and hotels for us. Nothing was any bother to her.
The staff went above and beyond couldn’t have asked for a better standard of service
Such an easy straightforward process. Very professional & efficient
The service I received was excellent.She was friendly and professional. I can thoroughly recommend this travel agent.
Excellent service from Caitlin and Jamie , very helpful .
Helpful friendly staff, from the minute I set foot in premises, the staff couldn't be more helpful. Attentive on the telephone after making a decision to book. Brilliant service.
Efficient and helpful
Alicia was super kind and extremely helpful when booking my trip! She made the whole process straightforward and easy to understand. Thank you!!
Charlotte could not have been more friendly and helpful She found us the best flights and deals for us She was a star
Graham in Teignmouth with his team have been fantastic in helping me out finding holidays.
We called at the Carrick branch as we had booked through Hayes before. The Hayes rep was very helpful and gave us a number of options on hotels etc. The process of booking our holiday was very easy and straightforward thanks to the help we received from Hays staff in Carrick.
Very nice and courteous service. Will definitely go in again
Sean Taylor from the Linthorpe Road Middlesbrough branch is amazing, he always makes it so easy for me to book things. I tell him what and when and he goes above and beyond. He’s a credit to your team.
From walking through the door to leaving Zoe was very helpful and made the process of booking our coach tour to the Isle Of Wight so simple and explained in detail all we needed to know .It was our first time using Hays Travel Brighouse and will definitely be using there services again
Very helpful and knowledgeable and took time to find our perfect holiday.
We have booked several holidays through our local Hays Carrickfergus branch, and have always found the staff to be extremely friendly and helpful, efficient. They always go to extreme lengths to fulfil our requirements.
To get booked on Freds cruise was good but I asked for the early evening sitting ( as I always do ) but when I got the forms via Gosports office I see my choice is ; anytime . No I asked for and want the early sitting otherwise the staff very good
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Hays Travel is the UK's largest independent travel agent, providing a wide range of holiday options tailored to meet diverse customer needs. The company operates nearly 500 high street branches, along with offering services through personal travel consultants and an online platform. Hays Travel specializes in various travel experiences, including family-friendly beach holidays, solo adventures, and bespoke cruise packages, ensuring that each trip is customized to the preferences of its clients. Targeting travelers seeking convenience and personalized service, Hays Travel offers flexible payment options such as no deposit plans and monthly direct debit payments. Their commitment to providing value and choice makes them a suitable option for holidaymakers planning trips for 2026 and 2027. With a focus on creating unforgettable travel experiences, Hays Travel caters to a broad audience looking for comprehensive travel solutions.
Hays Travel receives overwhelmingly positive feedback from customers, with many praising the helpfulness and friendliness of the staff. Reviewers consistently highlight the excellent service provided by agents like Jess, Laura, and Mariam, who go above and beyond to find the best holiday options and deals. The booking process is described as smooth and efficient, with many customers appreciating the personalized attention they receive. However, a few reviews mention issues with hotel quality, indicating that some customers encountered poor hotel experiences during their travels. Despite these isolated complaints, the overall sentiment remains highly favorable, showcasing Hays Travel as a reliable choice for holiday planning.
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