Crumb city
Service was ok but the seating area look look it’s not been cleaned for days, crumbs everywhere Sometcoates branch

9 months ago
Kilmarnock retail park store was very good, a little busy but helpful friendly staff and piping hot food
9 months ago
There is a dead bug in my daughters yum yum
9 months ago
Greggs have no interest in British Foods or Culture. Greggs Sausage Rolls in 2025 only contain 18 percent Pork! They used to be made with 72 percent Pork but Greggs chosen to scrap British Culture and... See more
Service was ok but the seating area look look it’s not been cleaned for days, crumbs everywhere Sometcoates branch
At first, I was ignored here. And this Thursday I faced bullying. When I was picking up my order, I asked for a bag with handles, they gave me one without handles. I asked again for one with handles, I wouldn't have cared if it weren't for my back injury, and I could hardly move, to which the woman rudely replied, we don't have any bags with handles for you, if you want a bag with handles, pay for it! The bags that everyone was leaving the establishment with were given out for free, but they tried to sell it to me personally? Is that how it works?
Great customers skills from Aaron at your high street Barnstaple north Devon store and also for his honesty we gave Aaron two £10 notes by mistake stuck together he brought it to our attention and gave us £10 back we'd like to say thank you to him
Lovely shop at Shrub Hill Worcester. Very friendly guys.Praying they go on Toogoodtogo App.That would be magic 🎩
Surprising it's so popular considering they never have any food and hire absolute Muppets with no brain cells. At least it's consistently shit around the country.
I’ve always used the Greggs in town but used the one on the grey hound park this week The coffee tasted week and the service is not as good as town
The sausage rolls are are my fave, hot and crispy, and the vegan options are just as tasty. Perfect for a quick bite on the go.
Jade at greggs sheildhall road is lovely very good customer services.
Ordered breakfast rolls to be delivered am basically 3 minutes away in the car food arrived stone cold and the size of the breakfast rolls where only fit for a child 3 little cocktail sauces in a bun seriously disgusting for the price, everything is getting more expensive and smaller and the quality of the items is slipping last week we had steak bakes that where burned on the bottom and over done on top and the cookies where overcooked didn't realise until I got home that they where burned and overcooked is there no quality checks
I bought two pasties from the greggs at winwick road inside the tescos. They tasted like the just came out of a fridge. Will not be a customer there ever again. Oh and the staff were to busy laughing and talking rather than serving customers. Disgusting experience
Always lovely staff but the food is not hot anymore when i ask if they can warm it up they say no
Tried them a few times - what terrible food they serve. Their so called signature sausage rolls are way too greasy and what’s with the white powder on their overcooked bacon rolls? I’ll stick with McDonalds whenever I have to eat out quickly.
Greggs Victoria Centre Nottingham never had a single problem with Greggs the staff at the Victoria Centre Greggs are a credit lovely friendly staff always with a smile The Greggs staff below Charmaine Emma sally Toni and kay we have been going to Greggs for many years and Victoria Centre Greggs is by far the best Greggs we have been to by far if I’d could rate them a million stars I would but five stars all round. I don’t go as often but when I do go it’s always an enjoyable experience with the best staff at this bakery by far no other Greggs compares plus they know their regulars and it goes along way. 😘
Staff now have to confirm you want a ‘pork’ sausage roll. Never going back
Polite speedy service at Birmingham new street Clean great selection
We went into Greggs Carlisle this morning and was greeted by a lovely and friendly sales assistant. Being vegan she was so apologetic not having a oatmilk option. Being early on a Sunday morning it was such a positive experience. Keep up the great customer service young lady!
My Local Greggs in Asda Lower Earley has the best team in my opinion. They are efficient, helpful and very caring to all customers, Delivery drivers. Beth, a very dedicated team member always go beyond to deliver exceptional service. Customer for Greegs for some years now... Well Done
Hastings shop. 24 queuing and 1 serving!!!!!! Disgusting.
Hiya I would love to know your reasoning, on stopping the sales of the Vegan Steak Bake, to Iceland/Food warehouse? As a 30yr+ Vegetarian, when I saw the Vegan Steak Bakes in my local Food Warehouse, I was over the moon. Honestly, these bakes are next level (for a Veggie) Quorn, gravy & soft pastry. Gutted, when I went in today, to be told Food Warehouse won't be selling them anymore, I was gutted! Do you know how many tasty Veggie products just stop being made, even though they are loved by many. I should be used to it. But I DO love them vegan steak bakes 🤷
Poor never again. Always bought from Jenkins who have lovely friendly staff, tried Greg's neath Abbey today for change, lady who served me was terrible and food disgusting. Chicken bake, all cream no chicken and way overpriced won't be trying again. Hello Jenkins see you soon.
Based on analysis of 306 reviews rated 1-2 stars for Greggs
“Greggs in the Asda express services ,holt road Wrexham ,it’s a Sunday morning the Que was massive and when I got to o...”
“Greggs used to be all about good value, fast service, and fresh food — but not anymore”
“Went to this Gregg's (Birmingham 41 High Street) in the morning as missed my breakfast 🍳 Ordered chicken bake & stea...”
“Prices keep going up (which I can accept to a point), but the quality of the food has gone down”
“There is good food but it's was raining so hard and storm and they didn't let us sit inside and you have to pay to si...”
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Greggs is a popular UK-based food retailer known for its extensive range of baked goods and meals, including sandwiches, pastries, salads, and sweet treats. The company caters to a diverse customer base, offering convenient options for breakfast and lunch, making it a go-to choice for individuals seeking quick and affordable meal solutions. Through its user-friendly website, customers can browse the menu, place orders for pickup via Click + Collect, or opt for home delivery through partners like Just Eat and Uber Eats. In addition to its food offerings, Greggs provides gift cards available for purchase online, appealing to customers looking for thoughtful gifts. The company also encourages customer engagement through its mobile app, which allows users to earn rewards and access exclusive deals. With a focus on convenience and quality, Greggs continues to serve as a trusted option for those seeking satisfying and accessible food choices throughout the UK.
Greggs receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the friendly staff and good service at specific locations, such as the Kilmarnock and Bath Road stores, many others report serious issues. Common complaints include cold food being served, with multiple customers noting that items they purchased were not hot despite being assured otherwise. Additionally, there are concerns about food quality, with reports of unsanitary conditions and a decline in the traditional recipes that once defined the brand. Customers also mention poor management, such as running out of popular items early in the day. Overall, while there are pockets of positive experiences, the overwhelming sentiment leans towards disappointment.
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