Green Chef US

3.996 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.996 out of 5 stars
Great
5 out of 5 stars
503
4 out of 5 stars
221
3 out of 5 stars
134
2 out of 5 stars
53
1 out of 5 stars
89
1,000 reviews in total

Review summary

Green Chef US has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Price has increased

Price has increased. Was the lower price introductory for a certain amount of weeks? I’m deciding whether to cancel, I w...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible customer service

Terrible customer service. Can’t cancel my subscription. Regular price box way way overpriced. Food is OK.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Not flexible or accommodating with delivery dates

I missed my opportunity to cancel the box in time and it was going to be delivered on a day when we supposed to be out ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I love Green Chef because the meals…

I love Green Chef because the meals are delicious and healthy and at the end of the week, I have very little waste for ...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
customer
customer
1 reviews
8 months ago
4 out of 5 stars

Variety great portion size not so…

I really enjoy the variety of flavors of the meals and not having to think about what to cook. However the portion sizes of most of the meals are really too small for dinner, our main meal of the day. I usually supplement the portions with extra rice or vegetables. A case in point was this week’s pork and green beans meal. A 5 ox boneless pork chop and a hand full of green beans does not make a dinner meal. The sauce and flavors were good, but I made rice to go with it so we had enough to eat. The vegetarian meal we had this week had plenty in relation to portion size. So I do like the meals but wish the portions were just a little larger.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Delicious and fresh

Delicious and fresh

Helpful?
Suzy
Suzy
1 reviews
8 months ago
5 out of 5 stars

Good quality food

Good quality food, easy to follow recipes

Helpful?
Peggy Ahles
Peggy Ahles
1 reviews
8 months ago
1 out of 5 stars

We did not receive our meals as the…

We did not receive our meals as the delivery service could not locate our address. This was probably our 4th week to receive meals. We receive pkgs from UPS, Fed ex, amazon and USP. So it seems a little suspicious. It was a new unfamiliar carrier and then were told the box was damaged and undeliverable.

Helpful?
8 months ago
4 out of 5 stars

food and the portions are good

I like the food and the portions and the ingredients are good. I have had good experiences

Helpful?
Jen
Jen
1 reviews
8 months ago
3 out of 5 stars

too much plastic

too much plastic, too much tilapia, not enough around avoiding allergies - like onions and garlic, missing entree (I called about this one). Debating if this is worth it

Helpful?
SFred
SFred
1 reviews
8 months ago
4 out of 5 stars

Need more options for delivery days

Good experience so far except that my preferred delivery day is now no longer available.

Helpful?
Mary
Mary
1 reviews
8 months ago
4 out of 5 stars

A good meal plan

The meals in this plan are mostly very good, and delivery is on the scheduled day. We have had a few experiences with veggies that were not ideal, and have had a couple of meals we didn’t like, but that is probably to be expected. The spices they use, while tasty, can get a bit repetitive. Meal prep can take longer than the 30 minutes they claim, but all ingredients are healthy and real.

Helpful?
Michele
Michele
1 reviews
8 months ago
4 out of 5 stars

I like the recipes and flavors

I like the recipes and flavors. I think the price point is a bit higher than some other services and I don’t like that I have money in my wallet that can’t be used with a current promotion. I recently got $15 worth of free items from the store which I very much appreciated. It allowed me to try some of the chocolate shakes I was looking at. If it weren’t for the higher cost, it would be 5 stars for sure. (And if I could do 1/2 stars, I would...)

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Amazing food and easy to follow…

Amazing food and easy to follow directions

Helpful?
customer
customer
1 reviews
8 months ago
3 out of 5 stars

Poor Execution

Boxes not well insulated if they're going to sit for hours in the sun. Missing Food Items. Missing and Incorrect Recipe Directions. Vegetables not always appropriate size for meal - too small or too large.

Helpful?
customer
customer
1 reviews
8 months ago
3 out of 5 stars

Deliveries have been late

Deliveries have been late. The meals have been great

Helpful?
8 months ago
5 out of 5 stars

WENT OUT OF THEIR WAY

Hello! I had some minor concerns that I mentioned to a Green Chef representative. The way they went OUT OF THEIR WAY to help out with the matter really solidified for me what an outstanding compnay they are. They will continue to get my business!

Helpful?
8 months ago
5 out of 5 stars

We enjoy the experience in creating…

We enjoy the experience in creating beautiful, nutritious, meals! I'm always so proud to plate knowing that this meal was made with love. The sauces are one of the best parts.

Helpful?
Chris
Chris
1 reviews
8 months ago
4 out of 5 stars

I think the meal kits are fantastic

I think the meal kits are fantastic. I really enjoy trying the new dishes and then very pleased with the fact that there’s no leftovers. There is no waste of food. I have had too late shipments and I was compensated with a gift card on an upgrade only. If you are working with an intermittent fasting diet, sometimes the portion is not conducive to one meal a day.

Helpful?
Cindy Frebe
Cindy Frebe
1 reviews
8 months ago
3 out of 5 stars

My box comes unthawed

My box comes unthawed. It is not very cold inside and the meat is not frozen at all. Leaving us worried about food poisoning . It’s not just once the last three deliveries are getting worse.

Helpful?
8 months ago
5 out of 5 stars

Green Chef makes my life easier.

Green Chef makes my life easier. I work long hours each week and know that coming home I can prepare a clean nutritional meal for my family in 30mins.

Helpful?
Kelly C
Kelly C
1 reviews
8 months ago
5 out of 5 stars

I love these recipes—they're both…

I love these recipes—they're both delicious and easy to make!

Helpful?
Julie
Julie
1 reviews
8 months ago
3 out of 5 stars

Good food, poor service

I loved the meals and the convenience but the customer service was terrible. I had problems with them sending me gluten containing meals despite confirming that I am gluten free only. And calling customer service was a huge frustration. Delivery was also inconsistent and despite entering delivery instructions, they would sometimes not follow directions and leave boxes on the street.

Helpful?
Consumer
Consumer
1 reviews
8 months ago
1 out of 5 stars

Please don't purchase from this…

Please don't purchase from this delivery service. All of my boxes arrived between 9PM-10:30PM outside of their delivery windows and nothing but an apology was given. I don't know how you can run this business and have a model that allows for delivery at this time with perishable foods. Completely unacceptable.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Green Chef US

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.