Great rates!
My contract was up and they offered me another at a even lower rate per kilowatt!!
Over a year ago
Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go through November 2023, but now (Feb 3, 2022) turned over to non-solar, non-renewable... See more
Over a year ago
They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia. Run away these people fast and do not look back. Maybe someone from Sunw... See more
Over a year ago
I guess my experience was okay with this company, because everything went usually, unless support team, they do not really like when phone rings.
My contract was up and they offered me another at a even lower rate per kilowatt!!
Great service.
Easy to enroll, clearly stated terms which are easily understood, no hidden charges and great customer service.
I estimate a $2500 savings for my business. $500 for my home. Thanks
I had and introductory rate and was able to convert very easily at the end of the term. I have since told some of my friends about this company
Customer service was friendly, easy to work with. Would definitely recommend this company.
Easy on line renewal. Clear rates and durations. Nice low rates too Thsnks
Just signed for a 6 month plan, have not received first bill yet, but so far so good.
Very good customer service
Found Sunwave when checking for a new electric supplier. They have a low 6 month price with no monthly surcharge. It was easy to sign up online and they responded quickly. Would recommend.
I was surprised how fast my enrollment started. Other companies I had to week almost a month!
Honest renewal rate not like others who Jack up your rate
Sunwave has delivered on everything they promised. I am very happy to have them as my electric service providers
Great service. They called me to say I'm paying too much when it is their own rate they are lowering.
I have been saved a lot of money. Thank you.
I was happy to find Sunwave as its rate and presentation were very attractive.
Thanks for alll the notifications in the process
Haven't started service yet, so this is just for the sign up portion. Communication has been fine. We'll see how it goes once the power starts flowing.
I was given the incorrect information on previous calls
Sunwave made enrollment very easy. Re-enrollment was fine as well, letter was very clear on what would happen when.
Based on analysis of 20 reviews rated 1-2 stars for Sunwave gas+power
“I can't imagine that they would function any better if I sign up with them as a customer”
“I asked that they research if that's how they obtained the account number and requested cancellation of the enrollment”
“Then extended the billing period 2 more months after I called and cancelled their service”
“Maybe someone from Sunwave can call me and we will not sue and go after the directors if there is fraud”
“Initial rates were OK, but be very careful if you're considering these guys”
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Sunwave gas+power is a service provider specializing in energy solutions, primarily focused on natural gas and electricity for residential and commercial customers. The company aims to offer competitive pricing and flexible energy plans tailored to meet the diverse needs of its clientele. Sunwave gas+power operates in the energy sector, ensuring that customers have access to reliable power sources while promoting sustainable practices. Targeting both homeowners and businesses, Sunwave gas+power strives to create a seamless experience in energy procurement. Through its user-friendly platform at www.gosunwave.com, customers can easily compare energy plans, manage their accounts, and access customer support. With a commitment to transparency and customer satisfaction, Sunwave gas+power positions itself as a trusted partner in the energy market, helping customers make informed decisions about their energy consumption.
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Reviewers generally express satisfaction with Sunwave gas+power, highlighting the company's good service and ease of use. Many customers appreciate the fast and reliable service, with some noting that representatives are helpful and available beyond regular hours. However, there are significant concerns regarding contract management, as several consumers report unilaterally canceled contracts and difficulties in reaching customer support. Complaints about deceptive practices related to contract terms and service appointments also emerge, with some feeling misled by the company's policies. Despite these issues, the overall sentiment remains positive, with a majority of users recommending Sunwave for its service quality.
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